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Capistrano Volkswagen
San Juan Capistrano, CA
1,828 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,828 reviews
August 12, 2026
Simple,efficient & got it done Staff was friendly and helpful including loaner agent Chris! I would recommend all VW enthusiast to bring their vehicles in for service to Capo VW helpful including loaner agent Chris! I would recommend all VW enthusiast to bring their vehicles in for service to Capo VW More
by Bmongillo1963
Verified CustomerEmployees Worked With
Greg
August 11, 2026
Brought my car in with a low oil light. Brad had the car inspected- no issue/ leaks found- and oil topped off free of charge. *I had recently taken my car to a local/ no VW shop for oil cha Brad had the car inspected- no issue/ leaks found- and oil topped off free of charge. *I had recently taken my car to a local/ no VW shop for oil change and suspect they didn't replace oil according to my cars specifications. More
by lurchownsme
Employees Worked With
Brad
August 08, 2026
My assigned advisor James was late Brad covered for him and i think as a result it took almost 6 hrs to do the work needed. I was told it would be done by 12 instead it was done by 2. My appointment was 8: and i think as a result it took almost 6 hrs to do the work needed. I was told it would be done by 12 instead it was done by 2. My appointment was 8:15a More
by pabacchioni
Employees Worked With
Brad
August 07, 2026
The service I’m provided here at Capo VW is amazing. Greg has great customer service. I always book him when I make an appointment for my car. The overall customer service and pricing at this dealer is Greg has great customer service. I always book him when I make an appointment for my car. The overall customer service and pricing at this dealer is better than the others which is why I travel over an hour and a half for service each time. More
by sidneymmartin
Employees Worked With
Greg
August 07, 2026
San Juan VW is the best. I purchased the car there and have only serviced it there. Great folks work there. I purchased the car there and have only serviced it there. Great folks work there. More
by Andygperez76
Employees Worked With
August 07, 2026
Attentive to my requests. Problem solvers. Personable. Took responsibility when things did not work. Likable Problem solvers. Personable. Took responsibility when things did not work. Likable More
by craigswilliams
August 05, 2026
No wait, very knowledgeable and fast. A loaner car was the icing on the cake. Very highly recommend. A loaner car was the icing on the cake. Very highly recommend. More
by bf400
Employees Worked With
Other Employees :
not sure if their names, but the two guys in service.
July 28, 2026
I appreciate Capistrano VW service. It is very helpful that they provide a ride to my home. The service advisers are always polite and knowledgeable. I am encouraged by the video sent t It is very helpful that they provide a ride to my home. The service advisers are always polite and knowledgeable. I am encouraged by the video sent to me to show the condition of the tires and brakes. More
by librigirrl
Employees Worked With
Nick Colucci, Greg Acker
