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Capistrano Volkswagen
San Juan Capistrano, CA
1,587 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,587 reviews
October 29, 2020
Best service advisors. The prices are fair. The video from the mechanics explaining issues with Car is a great idea. The dealership is very clean. from the mechanics explaining issues with Car is a great idea. The dealership is very clean. More
by JoeyCalifornia
Verified Customer
October 28, 2020
Good experience, came in for a routine oil change. Also had a rotate / balance done and they checked my alignment for free ! Car cleaned up nice and on time. had a rotate / balance done and they checked my alignment for free ! Car cleaned up nice and on time. More
by SHIDOBEAR
Employees Worked With
Arlen Mack
October 28, 2020
Always happy with this dealership. Appreciated the clean and safe environment during the pandemic. Been a customer for many years and will continue to be in the future and safe environment during the pandemic. Been a customer for many years and will continue to be in the future More
by 1ANNE
October 28, 2020
Great experience at Capo VW. Very friendly and efficient staff. Got the work done in a timely manner while I waited in the very clean waiting room! staff. Got the work done in a timely manner while I waited in the very clean waiting room! More
by CLAWSON99
Employees Worked With
Arlen Mack
October 27, 2020
Vehicle service was great. My only complaint was the ride service (Lyft) which was continually cancelled by Lyft-took an hour to get a ride. service (Lyft) which was continually cancelled by Lyft-took an hour to get a ride. More
by jgrund
Employees Worked With
October 26, 2020
Greatest knowledge sales person I have had He possessed Greatest knowledge sales person I have had He possessed the most knowledge of any salesperson I have dealt with Great f and I guy also Greatest knowledge sales person I have had He possessed the most knowledge of any salesperson I have dealt with Great f and I guy also More
by chaimmarcus1036
October 26, 2020
Service department was on fire! I have previous work experience at a car dealership and have witnessed what a disorganized service department can look like. Capistrano Volkswagen has always made my visi experience at a car dealership and have witnessed what a disorganized service department can look like. Capistrano Volkswagen has always made my visits pleasant and easy. More
by alexrainey40
Employees Worked With
October 22, 2020
Buying the car from Chuck was a no-pressure, easy process. Service is always quick and the check-in process is fast and painless. Everyone is very professional. process. Service is always quick and the check-in process is fast and painless. Everyone is very professional. More
by AtlasMom
Employees Worked With
October 21, 2020
Chuck and Nick were both such a pleasure to work with! They were professional and hassle-free throughout the entire process. They stuck with us and supported us as I went back and forth on the decision an They were professional and hassle-free throughout the entire process. They stuck with us and supported us as I went back and forth on the decision and never once got frustrated or irritated. Thank you, CapoVW! More
by brittanyafielding
October 21, 2020
This is now our 4th car purchase from CapoVW. We keep coming back b/c of excellent customer service!! Hassle free, professional and easy. If you want to be treated like a human - with respect, kindness coming back b/c of excellent customer service!! Hassle free, professional and easy. If you want to be treated like a human - with respect, kindness and honesty, this is the place!! Buddy was our car salesman (again :), and he is AWESOME!! Easiest and most pleasant car purchasing experience imaginable. Thank you, Capo VW!! :)) More
by srfrjoe
