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Capistrano Volkswagen
San Juan Capistrano, CA
1,584 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,584 reviews
July 09, 2020
The team at Capo VW was friendly, helpful, fair and not pushy at all. My family and I had a really great experience there. They made everything easy - from test driving different models, to finally picking pushy at all. My family and I had a really great experience there. They made everything easy - from test driving different models, to finally picking out the right car for our family. We worked mostly with Buddy but everyone there makes you feel like they value your business. Would recommend them to anyone looking to buy a VW. More
by malicecorton
Verified Customer
July 08, 2020
Professional, Helpful, Genuine, Love the video-High Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all. Integrity. I gave short notice on a busy day. Arlen, made it happen in no time at all. More
by DOBRIEN3111
Employees Worked With
Caleb , Arlen Mack
July 06, 2020
Always outstanding and friendly service!! They handled a nail in the tire without charge and added a car wash too!! I can always count on Brad and Arlin. nail in the tire without charge and added a car wash too!! I can always count on Brad and Arlin. More
by debrarainey
July 02, 2020
New car purchase. Joey and Nick was awesome. The financing was a different matter. An optional cost for an anti theft device was added to the contract without my perm Joey and Nick was awesome. The financing was a different matter. An optional cost for an anti theft device was added to the contract without my permission $430.00. The contract tract was revised the next day. I did receive an apology furor Nick but I still am not clear why it was added. More
by smherrera05
July 02, 2020
All excelente as always!!! People at service department take care of everything I asked and my car was ready on time!!! Thank you so much take care of everything I asked and my car was ready on time!!! Thank you so much More
by ADRIANALLACER
July 01, 2020
Fast and efficient service with excellent customer service made this a wonderful overall experience. I always enjoy the video summary from the technician working on my car as it helps me feel connecte service made this a wonderful overall experience. I always enjoy the video summary from the technician working on my car as it helps me feel connected with the service lifecycle for my visit. More
by SBWB613
Employees Worked With
Fred Evans
June 29, 2020
Very fast and easy Capistrano VW replaced a defective battery, serviced the car and fixed a leaking tire all in a couple of hours late on a Thursday afternoon. Very fast Capistrano VW replaced a defective battery, serviced the car and fixed a leaking tire all in a couple of hours late on a Thursday afternoon. Very fast, very clean and very easy. Everyone was very pleasant and friendly. More
by CM712
Employees Worked With
Fred Evans
June 28, 2020
Pleasant Experience I knew exactly what I wanted, so it was not a complicated process. However, the staff had the car ready for me to test drive and did everything they c I knew exactly what I wanted, so it was not a complicated process. However, the staff had the car ready for me to test drive and did everything they could to make the transaction as seamless as possible. The price was right, the financing was amazing, and the staff professional. I love my new car and would recommend this dealership to anyone. More
by FJR
June 27, 2020
Excellent staff that goes above and beyond to take care of thier customers. Very knowledgeable, friendly and accommodating. Fred Evan's is a great service advisor. of thier customers. Very knowledgeable, friendly and accommodating. Fred Evan's is a great service advisor. More
by DESI5601
Employees Worked With
Fred Evans
