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Capistrano Volkswagen
San Juan Capistrano, CA
1,566 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,566 reviews
April 22, 2020
Staff was exceptional, car was ready at the stated time and the safety of the check out process was thoughtful of our health. Thank you all. Especially FRED in service and the safety of the check out process was thoughtful of our health. Thank you all. Especially FRED in service More
by pat40
Verified CustomerEmployees Worked With
Fred Evans
April 22, 2020
Hello, I am a repeat customer of Capistrano Volkswagen. I have been bringing my car there since 2016 and I have been working with Fred the service manager. He is extremely professional and an asset to the I have been bringing my car there since 2016 and I have been working with Fred the service manager. He is extremely professional and an asset to the dealership. He is super friendly and helpful! I'll be continuing to bring my car in to him and thank you all very much! More
by RENEELMASTERSON
Employees Worked With
Fred Evans
April 21, 2020
Helpful Parts Department and Service Eric in the the parts department was so helpful in finding us racks in time for a ski trip last winter. He went above and beyond with getting us the l Eric in the the parts department was so helpful in finding us racks in time for a ski trip last winter. He went above and beyond with getting us the latest part and the best price with a rebate too. He seemed genuinely concerned that we installed it correctly and offered some advice and even took the parts out to show us. Service here is always reliable and efficient. I am happy to own my first Volkswagen and to use Capistrano Voltz! Thanks! More
by CANDICEJBLAIR
April 21, 2020
Buddy was so friendly and inviting right from the get go. The dealership had great safety measures in place and had already pulled two cars for us to test drive when we got there. After the test drive Buddy The dealership had great safety measures in place and had already pulled two cars for us to test drive when we got there. After the test drive Buddy was extremely easy to work with and got me exactly what I was looking for. I highly suggest paying him a visit if you are in the market for a new VW! More
by Lambkin.stephanie11
April 18, 2020
Thank you so much for your kindness. Make sure all is taking care of on my vehicle. As well make sure we get videos of whats going on with the car. taking care of on my vehicle. As well make sure we get videos of whats going on with the car. More
by KEEPERS73
April 17, 2020
Great Service Always a pleasure to come here. Arlen is a class act. On time and price as quoted. Comfortable surroundings and easy to deal with. Thanks Always a pleasure to come here. Arlen is a class act. On time and price as quoted. Comfortable surroundings and easy to deal with. Thanks More
by KIRBYSELLS
Employees Worked With
Arlen Mack
April 10, 2020
Great visit The service department at Capo VW are very easy to work with and I feel comfortable that they are taking great care of my daughters car. The service department at Capo VW are very easy to work with and I feel comfortable that they are taking great care of my daughters car. More
by WHIDDEN
Employees Worked With
April 09, 2020
Excellent service, efficient friendly and they kept me updated with videos and text messages which was really nice. They also doing a wonderful job with social distancing. updated with videos and text messages which was really nice. They also doing a wonderful job with social distancing. More
by ardeshirjey
April 02, 2020
The buying experience at Capistrano VW was exceptional! Both Curtis and Nick were very professional and although we are in the midst of COVID-19 the expediency and efficiency of the transaction was awesome Both Curtis and Nick were very professional and although we are in the midst of COVID-19 the expediency and efficiency of the transaction was awesome. More
by ANGELAKMALIG
March 31, 2020
It was easy to buy a car here, I didn’t feel pressured at all. I was given some free t shirts and key chains after too. It was a great experience and so I bought two cars the same day because of it. all. I was given some free t shirts and key chains after too. It was a great experience and so I bought two cars the same day because of it. More
by Jmoon19
