Capistrano Volkswagen

I left from my appt. because the service was lacking. I have 1999 VW that get oil changes/rental, it was not honored, not good have 1999 VW that get oil changes/rental, it was not honored, not good More

Great Service! This was my first visit to Capistrano Volkswagen and I will definitely be back. They were very thorough, timely, and friendly. I really appreciated th This was my first visit to Capistrano Volkswagen and I will definitely be back. They were very thorough, timely, and friendly. I really appreciated the video from the tech of what was going on with my car and how thorough the communication was with the Service Manager, Arlen. All I needed was to have a tire patched, but I receive more communication from them throughout the service than I have from any other location or Volkswagen dealership. It really was a great experience!!! More

My VW is taken good care of once again! Arlen Mack was awesome and kept me updated on the service and additional work that was needed. Car was done before promised time! Easy quick check in Arlen Mack was awesome and kept me updated on the service and additional work that was needed. Car was done before promised time! Easy quick check in too! More

Great experience! Every aspect in dealing with Capistrano Volkswagen was great. From working with Chuck Lilly to negotiations, finance and driving off with a beautiful Every aspect in dealing with Capistrano Volkswagen was great. From working with Chuck Lilly to negotiations, finance and driving off with a beautiful new Habanero Tiguan. I appreciate Chuck’s approach to selling and working with us to achieve our deal. Thank you. More

Another great experience Took our Atlas in for a recall, and the experience was outstanding. Jeff Maris was my my adviser, and the work was performed swiftly while I was able Took our Atlas in for a recall, and the experience was outstanding. Jeff Maris was my my adviser, and the work was performed swiftly while I was able to get some work done in the lounge. More

Car service Service Department people are very friendly and helpful. They do a great job and I will continue to use them. Thank you for your excellent work. Service Department people are very friendly and helpful. They do a great job and I will continue to use them. Thank you for your excellent work. More

I truly appreciate the service and Lyft rides offered last Saturday. Received delayed alerts that my car was ready after I had already picked up though the next day—it may have been a glitch not quite su last Saturday. Received delayed alerts that my car was ready after I had already picked up though the next day—it may have been a glitch not quite sure! More

The people at Capo VW are always pleasant and helpful! Even though problems arise, they are persistent in pleasing the customer. Three cars later, I will continue to trust the quality of service I get! St Even though problems arise, they are persistent in pleasing the customer. Three cars later, I will continue to trust the quality of service I get! Steven Lyons More

Excellent Service Service center personnel were great. Timely acceptance of vehicle at drop off. Service was completed very quickly and as quoted. Will no doubt serv Service center personnel were great. Timely acceptance of vehicle at drop off. Service was completed very quickly and as quoted. Will no doubt service the vehicle again at this VW service center. More

Car puchases and service Everyone at this dealership are very friendly and helpful. My wife and I have purchased 4 cars from them and will continue to buy and recommend them t Everyone at this dealership are very friendly and helpful. My wife and I have purchased 4 cars from them and will continue to buy and recommend them to friends. More