Capistrano Volkswagen

Service Very friendly and easy experience. Brad was upfront with the process told me exactly what was going to happen and called me when complete. Very nice Very friendly and easy experience. Brad was upfront with the process told me exactly what was going to happen and called me when complete. Very nice More

Service Department The service department is very well organised . The service team is highly competent and personable. The team goes the extra step to get everything d The service department is very well organised . The service team is highly competent and personable. The team goes the extra step to get everything done as quickly as possible with the least amount of stress for the customer. I have only had the most positive experiences here. Great coffee as well! More

20,000 Mile Service Unfortunately, my 20,000 miles service did not include everything I paid for. I have a scratched rear driver side rim and it was in the same position Unfortunately, my 20,000 miles service did not include everything I paid for. I have a scratched rear driver side rim and it was in the same position after service was completed. Capistrano VW forgot to rotate my tires. Now, I have to bring my car back and wait while they perform the service that was already supposed to be done. More

New car Great quick and efficient sales team. Steve Skinner did an amazing job helping me get in and out the door in my new car in a short amount of time. Great quick and efficient sales team. Steve Skinner did an amazing job helping me get in and out the door in my new car in a short amount of time. More

All is good. Buddy and Capo Volkswagen have been responsive, caring and helpful. Thanks for all your help. Buddy was the best salesperson, he has sold me three ca Buddy and Capo Volkswagen have been responsive, caring and helpful. Thanks for all your help. Buddy was the best salesperson, he has sold me three cars so far. More

Was good, minus on thing. Upon receiving my car back. There was a small dent made by service personnel. Arlen was very nice, helpful, understanding and quick to come up with th Upon receiving my car back. There was a small dent made by service personnel. Arlen was very nice, helpful, understanding and quick to come up with the solution. More

Very Efficient Brad was not only very helpful, but bent over backwards to get my 2001 Passat's work done in a timely manner. Capistrano VW is the only place this car Brad was not only very helpful, but bent over backwards to get my 2001 Passat's work done in a timely manner. Capistrano VW is the only place this car has had any work done, including oil changes. Jim Parker Happy customer for 18 years More

excellent service ...beyond excellent! great service writer named Jeff...very good man ...always there to help and comes through like a knight in armor! He is the best ever...thank you ! great service writer named Jeff...very good man ...always there to help and comes through like a knight in armor! He is the best ever...thank you ! More

good people but takes to long People at Capo are knowledgeable and courteous. Takes too long to buy out lease. 3.5 Hrs. Should be much quicker. I was already pre-approved by my c People at Capo are knowledgeable and courteous. Takes too long to buy out lease. 3.5 Hrs. Should be much quicker. I was already pre-approved by my credit union before I showed up. Had to utilize CUDL and start the application all over again. More

Service to my 2016 VW Touarge and 2009 VW Jetta Fred has always been head and shoulders above all in customer service, receptive to your vehicle service needs and a true representation to the deale Fred has always been head and shoulders above all in customer service, receptive to your vehicle service needs and a true representation to the dealership over all.. You will not be disappointed using Fred Evans as your Service Manager. More