Capistrano Volkswagen

Another Great Buying Experience!! Close to 5 years ago, I went to Capistrano VW just inquiring about a Jetta. That's where I met Richard McAllister for the first time. He was very nice Close to 5 years ago, I went to Capistrano VW just inquiring about a Jetta. That's where I met Richard McAllister for the first time. He was very nice and answered absolutely every question I had about different models and such. I ended up purchasing the car a week later and Richard finalized everything. The time had finally come to help my son get into a new car. He suggested a Jetta so we ventured down to Capistrano VW again and as we walked in with the intention of asking for Richard, there he stood. Again, he was very professional and knowledgeable about all the models we spoke to. This was my son's first car buying experience and as he was driving me home in his new car, he mentioned to me that Richard explained absolutely everything to him and there was zero confusion about anything. Kudos to Richard and Capistrano VW for keeping us satisfied customers!! (PS: I still have my 5 year old Jetta too and I love it!) More

Window washer fluid not operating properly Buddy took my initial call and referred me to Jeff who took care of everything including some additional issues I was having with the audio. Excellent Buddy took my initial call and referred me to Jeff who took care of everything including some additional issues I was having with the audio. Excellent service across the board More

Battery replaced and oil change Arlen has been my go-to guy for... a long time. I feel very well treated by an honest guy and a great staff. Dig the progress videos! Arlen has been my go-to guy for... a long time. I feel very well treated by an honest guy and a great staff. Dig the progress videos! More

quickly in and out for a small problem. Low beam headlamp was out. They quickly dealt with it for me, even first thing on a busy Monday morning. i waited about 45 minutes. Low beam headlamp was out. They quickly dealt with it for me, even first thing on a busy Monday morning. i waited about 45 minutes. More

Another Great Experience Took my Passat in for a 30k mile service and to have it inspected for my lease turn in coming up in December. Always appreciate how helpful and willi Took my Passat in for a 30k mile service and to have it inspected for my lease turn in coming up in December. Always appreciate how helpful and willing to be of assistance Brad is. Being able to have a Lyft take me to and from the dealership was also a huge plus as I have a wife and small baby at home. Thanks for another great visit Brad. More

Great and genuine service I adore this dealership. They are straight forward and even provide video of the repair as they disgnose the issues. I have an old 2002 Eurovan whic I adore this dealership. They are straight forward and even provide video of the repair as they disgnose the issues. I have an old 2002 Eurovan which can be tricky to find part/work on. I am always so happy with the work the dealership does and they keep it easy. Fred was my service agent this time. Super friendly and very helpful! More

VW Jetta purchase on 11/3/2019 My experience at Capo VW spans last Saturday evening into Sunday. Dropped off my leased vehicle with Richard on Saturday and he was very accommodating My experience at Capo VW spans last Saturday evening into Sunday. Dropped off my leased vehicle with Richard on Saturday and he was very accommodating with the drop off and did not pressure us to buy or lease anything new. We came back on Sunday to ultimately purchase a Jetta (which is running great so far) and we were pleased with how knowledgeable and helpful Richard and everyone at the dealer was. The whole transaction and negotiation was very transparent and could not have been any easier. My dad and I like how Capo VW does business and expect to be back in the future. More

4th auto from Capo VW I bought a 1999 Passat for a family car, a 2010 Jetta as a commuter car, a 2014 Jetta for my daughter to commute to college, and now a 2019 Tiguan for I bought a 1999 Passat for a family car, a 2010 Jetta as a commuter car, a 2014 Jetta for my daughter to commute to college, and now a 2019 Tiguan for my dogs. I have raised my family in VWs ... the German engineering is amazing. We take all our cars to get properly serviced at Capo VW with no major breakdowns - hoping it stays the same. Steve Skinner @ Capo VW sold me 3 of 4 and I couldn’t be more pleased. He is not aggressive and truly sells the cars... More

Immediate Attention! My wife had hit a large hunk of metal on the freeway and cracked one of her wheels and tore up her tire. She limped in to the dealership on Thursday a My wife had hit a large hunk of metal on the freeway and cracked one of her wheels and tore up her tire. She limped in to the dealership on Thursday afternoon. She has a 2019 Tiguan SEL R line Black package that have special wheels and we thought this was going to take some time. They took her Tiguan and gave her a loaner so she wasn't driving on her spare. The very next day we got a call telling us her Tiguan was ready! New matching tire, new matching wheel and a front end alignment. Thank you Cory and your staff for the great service! More

Great service ! The staff is always very friendly and accommodating. The service is always thorough and professional, I got my car at this dealership and will always The staff is always very friendly and accommodating. The service is always thorough and professional, I got my car at this dealership and will always come back to service it here More