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Capistrano Volkswagen
San Juan Capistrano, CA
1,562 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,562 reviews
July 11, 2021
We had a great experience purchasing a new vehicle and serving another. I look forward to working with Capristrano Volkswagen for all of your car purchases and services. serving another. I look forward to working with Capristrano Volkswagen for all of your car purchases and services. More
by John C
July 08, 2021
Great experience with the dealer. Our salesman, Niles, wasn't pushy and answered all of our questions, test drive was helpful in making our final selection. wasn't pushy and answered all of our questions, test drive was helpful in making our final selection. More
by SKH
Employees Worked With
Niles Lopshire
June 29, 2021
Great team led by Nick. Leased my Atlas 3 years ago and just bought it out, and both transactions were seamless! Keep up the good work! just bought it out, and both transactions were seamless! Keep up the good work! More
by MGATLAS
Employees Worked With
Other Employees :
McCurtis Kelley, AJ Jamshidi, Niles Lopshire, Edward Golubiievskyi
June 26, 2021
All they want is your money. The "manager" of the service department doesn't know an ashtray from an air filter. department doesn't know an ashtray from an air filter. More
by jaimesmyers
Employees Worked With
June 24, 2021
As a first time customer in the Service department. The staff was not friendly at all(Fred & Brad). A Smile & a Friendly greeting to ALL people goes along ways. I'm glad I didn't buy my Volkswagen at this staff was not friendly at all(Fred & Brad). A Smile & a Friendly greeting to ALL people goes along ways. I'm glad I didn't buy my Volkswagen at this dealer. I will be visiting another Volkswagen dealer on my next service appointment. First impression is a lasting impression! More
by Trina
May 24, 2021
The entire group at Capo VW are the best I think I’ve ever dealt with. I’ve bought two cars from Buddy in sales and the service guys are all very pleasant to work with. Jeff, Arlen, Fred and Brad couldn’ ever dealt with. I’ve bought two cars from Buddy in sales and the service guys are all very pleasant to work with. Jeff, Arlen, Fred and Brad couldn’t be nicer. I don’t mind going in there bc they take the pain away from what can be a major inconvenience sometimes. More
by KIWIMAN60
Employees Worked With
Other Employees :
Jeff Marris, Arlen Mack, Fred Evans
May 17, 2021
Fred and staff are great. Good people, timely and dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. More
by haybatta
Employees Worked With
Other Employees :
Steve Skinner, Fred Evans, AJ Jamshidi
May 16, 2021
I’m a local resident and have been doing business with capo VW for 20 yes. Both Buddy and AJ were a pleasure to work with! capo VW for 20 yes. Both Buddy and AJ were a pleasure to work with! More
by Gmartinez
May 12, 2021
Staff were friendly, helpful, and courteous! Brad & the service technician explained the work that needed to be done on my car and finished the work on time. I was happy to pick up my car clean in and out. service technician explained the work that needed to be done on my car and finished the work on time. I was happy to pick up my car clean in and out. More
by lynbush
Employees Worked With
May 11, 2021
Ive tried another OC Dealership and they dont come close to the outstanding customer service of Capo VW! All contact with them is seamless, they remember me/my cars situation when i call, and have no proble to the outstanding customer service of Capo VW! All contact with them is seamless, they remember me/my cars situation when i call, and have no problem with my numerous questions. I was able to preview the Tiguan loaner until my car was finished. Will definitely refer others! More
by Raznrol
Employees Worked With
Arlen Mack
