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Capistrano Volkswagen
San Juan Capistrano, CA
1,565 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,565 reviews
October 04, 2019
Amazing people and products Impressed with team's professionalism. They listened to our needs and found a solution that worked for us and all in one day. Thank you! Impressed with team's professionalism. They listened to our needs and found a solution that worked for us and all in one day. Thank you! More
by spinelli.traceyann
Verified Customer
October 04, 2019
As Always- Top Notch service Love you guys!, Thanks for all you do, not only servicing the car, but clean and bright wait area, with coffee/ hot chocolate, in a very friendly envi Love you guys!, Thanks for all you do, not only servicing the car, but clean and bright wait area, with coffee/ hot chocolate, in a very friendly environment...winning combination! Thanks again... Claudia More
by CLBROERE
Employees Worked With
Jeff Maris
October 02, 2019
150kService I have purchased and serviced 3 vehicles at Capo VW over the last 15 years. The vehicle service is excellent and the staff is professional. I have purchased and serviced 3 vehicles at Capo VW over the last 15 years. The vehicle service is excellent and the staff is professional. More
by JWHARDIE
Employees Worked With
Fred Evans
October 02, 2019
New Tiguan Everyone at the CapoVW dealership was incredibly helpful! We loved our experience and have leased cars through them for the past 4+ years. I can’t see Everyone at the CapoVW dealership was incredibly helpful! We loved our experience and have leased cars through them for the past 4+ years. I can’t see ya going anywhere else!! More
by kacytlane
October 02, 2019
100k Service Called in the morning to drop off my car for a 100k service without an appointment. I was given the go ahead. Dropped off my car and received a loaner Called in the morning to drop off my car for a 100k service without an appointment. I was given the go ahead. Dropped off my car and received a loaner vehicle. tech and agent were very quick and helpful. Everything was easy and worked very well. More
by swillorama
October 02, 2019
Service Experience The entire service team was wonderful to work with when getting me car fixed. Especially Fred, who was extremely helpful. All of the work I had done The entire service team was wonderful to work with when getting me car fixed. Especially Fred, who was extremely helpful. All of the work I had done came out great! More
by DUANE.TUMLINSON
Employees Worked With
Arlen Mack, Fred Evans
October 02, 2019
Amazing Service I came in this weekend super stressed because I needed to get a new car fast. After a long day of going to dealerships and feeling overwhelmed, the VW I came in this weekend super stressed because I needed to get a new car fast. After a long day of going to dealerships and feeling overwhelmed, the VW staff (especially Buddy and Nick) was extremely helpful and answered all my questions. If you're looking for a new car this is the place to go. More
by petrabeal
October 02, 2019
Best customer service ever! Capistrano VW is amazing. Always get the best customer service whether it’s on the phone or in person. This last time I was in, it felt especially ste Capistrano VW is amazing. Always get the best customer service whether it’s on the phone or in person. This last time I was in, it felt especially stellar with Jeff Maris as our service advisor. He was knowledgeable, direct, and addresses every concern individually. More
by Martin3lisa
Employees Worked With
Jeff Maris
September 26, 2019
The Perfect Beetle from the Best Sales Team The team from Capistrano Volkswagen that my fiancé and I had the pleasure of working with are all rockstars - especially Richard. His knowledge and pa The team from Capistrano Volkswagen that my fiancé and I had the pleasure of working with are all rockstars - especially Richard. His knowledge and passion for all things “Beetle” made us finding the perfect Beetle an easy process. He went above and beyond to make sure we were well taken care of and comfortable throughout the sales process. My fiancé has a grin from ear to ear whenever she even sees her white SE beetle even sitting in the parking lot. Thanks to everyone at Capistrano Volkswagen for the great experience! More
by skim710
September 25, 2019
Quality and Assurance I have brought my car at Capo VW several times already and I like how they made sure your car come out of the service perfectly done right at the firs I have brought my car at Capo VW several times already and I like how they made sure your car come out of the service perfectly done right at the first time. Appointment scheduling is easy. You don't need to wait several days before your car can be serviced. My service advisor, Fred, always keep me informed about the status of my car. I also really like how they take a quick video of my car on how it is doing during the service. More
by ALEJOP11
Employees Worked With
Fred Evans
