Capistrano Volkswagen

Top notch! I have leased my VW from this location and have received service there throughout my contract. I'm very pleased with the attention to detail in custom I have leased my VW from this location and have received service there throughout my contract. I'm very pleased with the attention to detail in customer service, timeliness, offer to rent a vehicle during my visits, and of course any updates. Their video assessment is a helpful tool I hadn't experienced any where else. The dealership owner, Miles, is a professional who is down-to-earth and we appreciate that as well! Capo VW all the way! More

Purchase vehicle My wife and I went to the Capistrano Volkswagen dealership via referral from a family member who purchased a new car from this dealership. We had a s My wife and I went to the Capistrano Volkswagen dealership via referral from a family member who purchased a new car from this dealership. We had a specific vehicle, we were interested in, a 2019 Volkswagen eGolf SE. We test drove the vehicle and several questions we had were answered at the dealership. Some questions regarding electric vehicle Federal Tax Credits, State & Utility Provider rebates could not be answered by the dealership due to these programs constantly changing, expiring, etc. All of the employees we made contact with were professional, pleasant to speak to, and they were honest & respectful in advising me to research the various rebate & incentives, etc. to answer questions we had about these various programs. It was a very pleasant experience for us at Capistrano Volkswagen. We are excited to have purchased a new car from them and look forward to avoiding those long lines at the gas station! More

Great EV knowledge Richard was really knowledgeable about EV:s and its features. This is not often the case with your typical car salesman. Richard seemed very honest, d Richard was really knowledgeable about EV:s and its features. This is not often the case with your typical car salesman. Richard seemed very honest, did not play any games. Just facts. Overall a good experience. More

Courtesy Again excellent service from Capo VW. I have been a customer for decades, buying and servicing several cars and passing along to family. We are happy Again excellent service from Capo VW. I have been a customer for decades, buying and servicing several cars and passing along to family. We are happy. More

Neededto replace a damaged tire As usual, Brad Johnson, my Service Advisor, was extremely professional and friendly. A pleasure to deal with him. Service was performed to my full sat As usual, Brad Johnson, my Service Advisor, was extremely professional and friendly. A pleasure to deal with him. Service was performed to my full satisfaction. A nice touch is the video of the work performed on my Passat and a recommendation to replace the battery in the near future. More

Excellent service by nice people I brought the car in after engine light came on. The problem was diagnosed and fixed the next morning. I picked up my fixed and washed car that day. I brought the car in after engine light came on. The problem was diagnosed and fixed the next morning. I picked up my fixed and washed car that day. More

A++ Experience It was a pleasure working with both Nick, Buddy and Paul. They made my purchase experience the smoothest and most enjoyable I’ve ever had. Super te It was a pleasure working with both Nick, Buddy and Paul. They made my purchase experience the smoothest and most enjoyable I’ve ever had. Super team!! Will recommend highly to everyone I know. More

Thank you , Fred. He's the best. I appreciate the VW service team and the mechanics. Everyone is friendly. They call me an Uber or Lyft . , Fred. He's the best. I appreciate the VW service team and the mechanics. Everyone is friendly. They call me an Uber or Lyft . More

Another great visit! The guys at SJC VW service are a great team! I’ve worked with them all on different occasions and they always do their best to make things go smoothly The guys at SJC VW service are a great team! I’ve worked with them all on different occasions and they always do their best to make things go smoothly. More

super in every way! beyond expectations Explained service completely and understandable. service completed in a timely manner and completed when promised. Car was washed beyond expectations Explained service completely and understandable. service completed in a timely manner and completed when promised. Car was washed and vacuumed. Brad Johnson could not have been better! More