
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Joey was great! I had the easiest time getting the car I wanted. It was the least stressful car shopping experience. Joey was great! So happy and personable. I love m I had the easiest time getting the car I wanted. It was the least stressful car shopping experience. Joey was great! So happy and personable. I love my new Atlas. More
My Go-To VW Dealership! My family has purchased multiple cars from the Capo VW/Mazda dealership throughout the years, and they have consistently been friendly, easy to work w My family has purchased multiple cars from the Capo VW/Mazda dealership throughout the years, and they have consistently been friendly, easy to work with, and made the process streamlined. Nick Colucci is an excellent manager and really knows how to run a business with excellence and transparency. Richard McAllister was the salesman I worked with on my most recent purchase, and he was VERY knowledgeable about VW vehicles, and you could tell had a real passion. I appreciate that he wasn't pushy or forcing a sale, but informed the customer and let them decide. More
40K mile service Great service - there are a couple of great service employees - Arlen being one of them. Am disappointed they don't have loaner cars any more (other Great service - there are a couple of great service employees - Arlen being one of them. Am disappointed they don't have loaner cars any more (other than the exception). Though I am a regular Uber user, this experience was less than ideal. Not to mention, a loaner car lets you still take care of business - go to work, run errands, etc. Please, please bring this service back! More
Outstanding Customer Service and Transparent! This dealership is OUTSTANDING! They offer integrity and transparency to everyone who walks through their doors. They are the absolute BEST and we had This dealership is OUTSTANDING! They offer integrity and transparency to everyone who walks through their doors. They are the absolute BEST and we had a fabulous experience purchasing our car. Chuck Lilly helped us throughout the car finding and purchasing/leasing process. He was absolutely incredible! They offer extremely competitive prices and always put the costumer first. They are a MUST if you are looking to buy/lease a car. More
Friendly and fast service Arlen was very friendly and helpful. Always makes me feel welcome. He is accurate with time and pricing. I only want to deal with him because he is Arlen was very friendly and helpful. Always makes me feel welcome. He is accurate with time and pricing. I only want to deal with him because he is so friendly More
Best Service Setting up the appointment was easy and this is coming from someone that hates talking on the phone. I was informed of all the work that will be done Setting up the appointment was easy and this is coming from someone that hates talking on the phone. I was informed of all the work that will be done on my car and the cost was upfront. This gave me a chance to shop around, but Capistrano was the best deal for what I was looking for. I purchased my car here and had all service on my vehicle done here as well. Best customer service I have ever experienced, I always leave happy and feel safe when driving my car. Thank you so much for going the extra mile every time! More
Fantastic experience Buddy and Paul were great. There were able to really work with me when my car needed work. I decided to trade my car and lease a new 2019 Jetta. They Buddy and Paul were great. There were able to really work with me when my car needed work. I decided to trade my car and lease a new 2019 Jetta. They were able to get me a car the next day which was a real life saver! Looking at going back to see the options for my husband! More
Great Experience! Joey made our experience so easy and enjoyable. He was very clear and helpful with us through the entire process. We had a very positive experience. Joey made our experience so easy and enjoyable. He was very clear and helpful with us through the entire process. We had a very positive experience. More
Purchasing Was Quick and Easy Saw the vehicle we wanted in line. All vehicle details were noted in the add with the carfax. Called and said we would be right down. Our salesman Joe Saw the vehicle we wanted in line. All vehicle details were noted in the add with the carfax. Called and said we would be right down. Our salesman Joey had the car waiting for us out front for our test drive. We decided to purchase the vehicle and we were in and out of the dealership with a no haggle and no pressure deal. Joey was friendly and honest. Chris in Finance was great too. Quick and easy. It’s my second purchase at Capo and I would definitely recommend it. More
Tire repair All good...a little long of a wait but fine. Car had plastic cover, carpet protector and a key box left in it but that’s ok. I cleaned it out just fin All good...a little long of a wait but fine. Car had plastic cover, carpet protector and a key box left in it but that’s ok. I cleaned it out just fine before leaving, More