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Capistrano Volkswagen

San Juan Capistrano, CA

4.5
1,587 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,587 reviews

May 20, 2019

So easy to get the car I wanted!! The team here is unlike any other. I went to a couple dealerships before this one and the sales people were very pushy and made me feel uncomfortable More

by beckabird816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard McAllister
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 20, 2019

In and Out service center Drop my car for Service was easy and less wait time compared to last time. Fred was thorough and accommodative. Delivery of my belove Tiguan after ser More

by SupportLocalBusiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 18, 2019

Great time I decided to just hang out and wait for my car to have its 20,000 mile service and oil change. I planned my time so I could watch The Price is Right w More

by christinaP23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Mack
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 18, 2019

Great experience It was an incredible experience. Would recommend my friends. Kelly McCurtis was extremely helpful and professional. Will be back to lease another car. More

by mondaemccassy
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCurtis Kelley
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 17, 2019

Always Helpful I bought my first brand new car through this dealership and they had the best price I found for the particular vehicle I was looking to buy. I have More

by kristinasurfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Evans
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 16, 2019

Quick, efficient and courteous This was my first experience with the Service Department since I purchased my new 2018 Passat from the dealer last year for my daughter. It was no pr More

by nakamuraortho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 16, 2019

Excellent service Jeff the service advisor was 100% professional! Great communication skills. The service department sent a video showing my car is completion I was ver More

by AMERICAAUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 16, 2019

Perfect experience This our 3rd purchase from this dealership. We continue to comeback because the customer service and sales process are both awesome. We asked for J More

by sandy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robustelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 16, 2019

Purchased lease vehicle Mike is awesome he made things easy. I’m not happy with the loan, the APR is well above what I could have gotten if I’d made the effort, but Mike help More

by AMETHYSTANDROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

May 15, 2019

Accurate timing. Sloppy work. The actual service was done as planned. HOWEVER, there was significant oil spatter on the passenger side quarter panel as well as the valve cover in More

by HAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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