Capistrano Volkswagen

Great dealership! Friendly inviting atmosphere w/out a bunch of pushy sales people in your face when you walk through the door. Steve was very professional, polite and Friendly inviting atmosphere w/out a bunch of pushy sales people in your face when you walk through the door. Steve was very professional, polite and informative. I highly recommend this dealership and Steve! My finance manager, Kevin Dooris, was also very knowledgeable on the financing and paperwork side. I was able to get everything signed quickly knowing I was in good trustworthy hands. More

E-Golf Purchase Great experience; and, Mike was polite, informative, and trustworthy. I have already recommended the vehicle and dealership to others and am really en Great experience; and, Mike was polite, informative, and trustworthy. I have already recommended the vehicle and dealership to others and am really enjoying my purchase. More

Regular maintenance Working with the Capo Service Team is key to my goals of keeping my car for a long long time. The last Jetta Wagon I had for 15 years and sold for a Working with the Capo Service Team is key to my goals of keeping my car for a long long time. The last Jetta Wagon I had for 15 years and sold for a nice sum, I expect the same from my current Sportwagon so long as I keep it in the good hands of the same team over the long haul. More

Always a great experience. I purchased my car here back in 2008 and I have returned for every service since. They are honest, and explain everything to me in easy to understand I purchased my car here back in 2008 and I have returned for every service since. They are honest, and explain everything to me in easy to understand (but not condescending) language. I always feel safe when I leave my car there and I know they will do their best to provide service they would want themselves. Arlen is relatable and always is looking for the best way to help me out with my services and costs. All the employees are wonderful and will continue to return and recommend to my friends and family. More

Old car, well cared for Many moons and many miles, but the service gang at Capo continue to take care of my old wheels as if it were their own. Little bugs are bound to happe Many moons and many miles, but the service gang at Capo continue to take care of my old wheels as if it were their own. Little bugs are bound to happen with a 10 year old car, but I took my previous VW to 15 years with the help of everyone at Capo! More

Courteous, efficient and friendly. I called ahead to schedule my Golf sportswagon in for a recall repair and was given several date options that worked with my schedule. On service da I called ahead to schedule my Golf sportswagon in for a recall repair and was given several date options that worked with my schedule. On service day I was treated with courtesy and efficiently. The work was completed timely and I even received a video of the technician performing the work on my vehicle. The car was washed and ready when I picked it up. More

TDI purchase Good people! From my initial call to the dealership speaking with chuck regarding a “coming soon” TDI, and our arrival later that day, being assisted Good people! From my initial call to the dealership speaking with chuck regarding a “coming soon” TDI, and our arrival later that day, being assisted by Nick and Curtis in Chuck’s absence — everyone went above and beyond to insure everything went smoothly with the purchase. More

Prompt and Friendly Service Jeff was great! He helped me right away and made sure I understood what was being done. I appreciate the video from Jonathan about my car, clear and t Jeff was great! He helped me right away and made sure I understood what was being done. I appreciate the video from Jonathan about my car, clear and thorough. Really pleasant experience. They even comped the paint sample I ordered! Thank you! More

Arlen Mack Had an issue with a CPO purchase. Right turn signal not working properly. Called salesman who was unable t help. Took th car in to Arlen problem solv Had an issue with a CPO purchase. Right turn signal not working properly. Called salesman who was unable t help. Took th car in to Arlen problem solv d immediately to m satisfaction.; Arlen was great and the reason why I will bring car back for service. JM More

Excellent customer service. Excellent service work. Experience was excellent. Customer service was friendly, knowledgeable and honest. Identified an issue I was unaware of, made a no-pressure service Experience was excellent. Customer service was friendly, knowledgeable and honest. Identified an issue I was unaware of, made a no-pressure service recommendation and walked me through my decision. Returned a clean and up-to-date care in a reasonable amount of time. More