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Capistrano Volkswagen
San Juan Capistrano, CA
1,589 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,589 reviews
April 15, 2019
Always great service! From the moment I arrive at the service center, I have excellent service. I never have to call to chase down the status of my car. I receive informat From the moment I arrive at the service center, I have excellent service. I never have to call to chase down the status of my car. I receive information as soon as it is available, and my car is always ready as promised. I also really appreciate the service videos, showing exactly what the issue is on the car. More
by pelliott
Verified CustomerEmployees Worked With
Arlen Mack, Fred Evans
April 15, 2019
Great experience This was one of the most pleasant and efficient experiences I’ve ever had in the purchase of a new car. Mike Stieber’s demeanor and lack of pushiness This was one of the most pleasant and efficient experiences I’ve ever had in the purchase of a new car. Mike Stieber’s demeanor and lack of pushiness was great from the first. More
by earlsjc
Employees Worked With
Other Employees :
I thought the finance person was named Chris
April 15, 2019
The service was great! Everyone starting with the salesman was great! Pat followed up with me even.before I bought the car and called me the day after. He’s a very professi Everyone starting with the salesman was great! Pat followed up with me even.before I bought the car and called me the day after. He’s a very professional salesman. More
by george64
April 13, 2019
Great Service! The Service Center is very professional, courteous and punctual. Arlan communicated everything to me in a convenient manner and also arrange for my t The Service Center is very professional, courteous and punctual. Arlan communicated everything to me in a convenient manner and also arrange for my transportation to and from the dealership. I highly recommend this Service Center! I also had a great buying experience from this dealership. JJ was extremely helpful and provided us with great service. -Thaddeus More
by thad.pfiffner
Employees Worked With
Arlen Mack, JJ Davis
April 13, 2019
Easy and very helpful Fred and the service team did a phenomenal job. They provided timely status updates and explained everything in a very understandable manner. It was Fred and the service team did a phenomenal job. They provided timely status updates and explained everything in a very understandable manner. It was a very good experience. More
by stuartb0805
Employees Worked With
Fred Evans
April 13, 2019
Great place for serivice Friendly courteous service, close to my house, will accommodate for needed service vehicle, coffee is great with great reception area, large TV in sho Friendly courteous service, close to my house, will accommodate for needed service vehicle, coffee is great with great reception area, large TV in show room to catch new and up coming vehicles, like pictures of the classics VW. More
by JORGEBOC
Employees Worked With
Other Employees :
Arlen Mack, Fred Evans, McCurtis Kelley
April 12, 2019
Capo VW, the absolute best!!! From walking in to the service department, until picking up my Passat; the customer service at Capo VW is by far the best in Orange County. If you are From walking in to the service department, until picking up my Passat; the customer service at Capo VW is by far the best in Orange County. If you are in the market for a new or used car; you owe it to yourself to stop by Capo VW and see why those of us who buy from Capo VW keep coming back!!! More
by marzizle
Employees Worked With
April 11, 2019
Fred Evans in the Service Department was fantastic! Fred Evans in the Service Department was wonderful! He dealt with our warranty service plan company to determine if the work was covered. He made sure Fred Evans in the Service Department was wonderful! He dealt with our warranty service plan company to determine if the work was covered. He made sure we were taken care of! Thank you again, Fred! More
by cherylstep
Employees Worked With
Fred Evans
April 11, 2019
Capo VW Great place. My wife and I have VW both bought at Capo. and we drive to service them all the way from HB! Recommend to everyone Great place. My wife and I have VW both bought at Capo. and we drive to service them all the way from HB! Recommend to everyone More
by shelbis
April 11, 2019
Excellent service Excellent service. I was able to drop off my car within a day. It took less than a day for my car to get fixed. I received a clean car. It was ready Excellent service. I was able to drop off my car within a day. It took less than a day for my car to get fixed. I received a clean car. It was ready for pick up when I arrived. More
by BOBBYSIMS77
