Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Volkswagen
San Juan Capistrano, CA
1,566 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,566 reviews
March 19, 2019
McCurtis was a pleasure to work with. I had a great experience with McCurtis. He is very friendly and customer oriented. Went above and beyond to get me the deal I was looking for. In addi I had a great experience with McCurtis. He is very friendly and customer oriented. Went above and beyond to get me the deal I was looking for. In addition, he was very patient and spent a lot of time with me after the deal was made to make sure everything was ok. He even dropped by the car to my house! Amazing customer service. One of the best experiences I've had in acquiring a vehicle. I highly recommend him and his team at Capo VW! More
by Fred
Employees Worked With
McCurtis Kelley
March 18, 2019
Great sales team !!! You'll find a very professional sales staff at this well presented local dealership. Special hanks to Nick and Pat for my mos recent transaction. It You'll find a very professional sales staff at this well presented local dealership. Special hanks to Nick and Pat for my mos recent transaction. It's service like this that keeps me returning for new vehicles. More
by SLNRD
Verified CustomerMarch 18, 2019
5-Star Service always! Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. More
by RAPHSEECK
Employees Worked With
March 18, 2019
Great service like always Great service like always. Mr Evans was friendly, professional and kept me informed about the status of my car... Received my car nicely washed and Great service like always. Mr Evans was friendly, professional and kept me informed about the status of my car... Received my car nicely washed and vacuumed. Thanks More
by Markus_Krebs
Employees Worked With
Fred Evans
March 16, 2019
Great service Excellent advisors Reliable , reasonable, timely service an repair. I would recommend this VW Dealership and Service to everyone. Been going to Cap Excellent advisors Reliable , reasonable, timely service an repair. I would recommend this VW Dealership and Service to everyone. Been going to Capo VW since 2011. More
by pjacobs5
Employees Worked With
Mr Maris, Steve Skinner, Arlen Mack
March 14, 2019
Quick and Reliable They are quick, reliable and trustworthy. I like receiving the video texts of the service as well. They also ensure work is covered under warranty. They are quick, reliable and trustworthy. I like receiving the video texts of the service as well. They also ensure work is covered under warranty. More
by jdsly5
Employees Worked With
Jeff
March 14, 2019
What I've Been Accustomed to Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous an Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous and competent service and support. More
by pmccarville
Employees Worked With
March 13, 2019
Professional Everyone here was very polite and professional. They kept me informed of the repairs needed and the progress the video was very helpful thank you. Everyone here was very polite and professional. They kept me informed of the repairs needed and the progress the video was very helpful thank you. More
by jesusjuneior
March 13, 2019
Thank you! Thank you, once again, for a great experience. I no longer work in SJC but will continue to bring my car here for great service. Thank you, once again, for a great experience. I no longer work in SJC but will continue to bring my car here for great service. More
by LJWHITEHEAD
Employees Worked With
Jeff Maris was main contact, Arlen Mack
March 13, 2019
Professional and Friendly Arlen Mack and the staff at Capo VW have been very helpful and straightforward in managing every service call. I have been to a lot of dealerships in Arlen Mack and the staff at Capo VW have been very helpful and straightforward in managing every service call. I have been to a lot of dealerships in my 45 years of driving vehicles, and I have to say this is the best service I have received. The whole experience is as easy as it could be. I am not a VW guy, but am considering purchasing another just because of the excellent service at Capo VW. More
by skipzone
Employees Worked With
Arlen Mack
