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Capistrano Volkswagen
San Juan Capistrano, CA
1,591 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,591 reviews
March 23, 2019
Easy Peasy The whole process was easy. We live 60 miles south of Capistrano VW, but they were the ones who were the most engaged and easy to deal with. Richard i The whole process was easy. We live 60 miles south of Capistrano VW, but they were the ones who were the most engaged and easy to deal with. Richard is clearly a brand ambassador and very knowledgable about all things VW (and science and beer!). All told it took a couple of hours to drive off in a shiny new GTi. More
by JOHNRKRYAN
Verified Customer
March 22, 2019
Easy & Pleasant 'Easy and Pleasant' is not normally how I would describe car shopping :) - this dealership made it so easy, simple and pleasant! Thank you so much! Lo 'Easy and Pleasant' is not normally how I would describe car shopping :) - this dealership made it so easy, simple and pleasant! Thank you so much! Love my new VW Atlas! More
by CarShopper
March 22, 2019
Awesome Buying Experience! Great dealership. I have bought several cars over the years even several luxury and premium brands and this was by far the best car buying experience Great dealership. I have bought several cars over the years even several luxury and premium brands and this was by far the best car buying experience I have ever had., Friendly and Fast! They were great More
by MKLEINMEYER
March 22, 2019
Good Service But I would have given 5 stars but they marked that the wipers was good and included on the 30k service but front and rear windshield wipers was not good I would have given 5 stars but they marked that the wipers was good and included on the 30k service but front and rear windshield wipers was not good since blades are cracked and ripped on the rear. Clearly it wasn’t checked I guess I have to order a set online. Brad was great though! More
by melcruz80
Employees Worked With
March 22, 2019
VW Service dept. Great employees. Good work done always. Definitely not the cheapest place to get my car worked on but I can always trust things will be done properly Great employees. Good work done always. Definitely not the cheapest place to get my car worked on but I can always trust things will be done properly and efficiently. More
by paulvmetzler
March 22, 2019
Amazing Follow-thru Went for an oil change. There were some questions I had concerning the level of service I paid for. The Manager Nick And Buddy went of their way to Went for an oil change. There were some questions I had concerning the level of service I paid for. The Manager Nick And Buddy went of their way to ensure all went well. More
by Jetta Lag
March 21, 2019
Laid Back and Superfriendly Atmosphere Best dealership in California! I've been to many dealerships in my lifetime. Most of them will try to con you and include expensive options in the car Best dealership in California! I've been to many dealerships in my lifetime. Most of them will try to con you and include expensive options in the car you don't need. This place is has such a great friendly vibe. I've been interested in buying an Electric Car for awhile. Always been a Beemer and diesel engine guy. The E-Golf caught my eye. These dealership offered the best deal in California. The minute I got there I immediately get greeted by Richard. He knows a lot about electric cars and explained and answer all my questions. From test drive, negotiations, and drive off, it and such a great experience. No hassle, very smooth. They earn my business and will be back in the future. More
by rho001
March 21, 2019
Perfect experience Joey was extremely helpful! He made the process so easy. In fact, the entire staff at the dealership are all exceptional. 5 Stars for certain. Joey was extremely helpful! He made the process so easy. In fact, the entire staff at the dealership are all exceptional. 5 Stars for certain. More
by sandy123
March 21, 2019
Professional My oil change and tire rotation was handled in a very professional manner. The work was done in a the time promised. I will return to have my car se My oil change and tire rotation was handled in a very professional manner. The work was done in a the time promised. I will return to have my car serviced in the future. More
by larrymac99
Employees Worked With
Arlen Mack
March 21, 2019
Lease Buy-out and 40k Service Everyone was absolutely awesome!!! Seriously, best experience! Mike was great and Jeff went above and beyond! Thank you so much! This whole experi Everyone was absolutely awesome!!! Seriously, best experience! Mike was great and Jeff went above and beyond! Thank you so much! This whole experience was amazing! More
by amberburbage
