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Capistrano Volkswagen
San Juan Capistrano, CA
1,593 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,593 reviews
February 18, 2019
Amazing Sales Experience After talking to Steve Skinner, I came in to look at an e-golf that I fell in love with. I never felt pressured or stressed to buy, everything was tra After talking to Steve Skinner, I came in to look at an e-golf that I fell in love with. I never felt pressured or stressed to buy, everything was transparent, and the entire process was easy as could be. When I realized that the range of an electric car just wasn't going to be doable with my commuting habits I was able to exchange the car with no trouble at all. Now I have a beautiful Jetta and am as happy as can be! Huge shoutout to Steve, as well as Chris and Paul for making a dreaded process a piece of cake :) More
by finleychow
Verified Customer
February 18, 2019
Jetta purchase for son. First car. JJ was very informative and efficient in educating us about our options. We reviewed new cars, CPO and finally landed on a pre owned Jetta that was us JJ was very informative and efficient in educating us about our options. We reviewed new cars, CPO and finally landed on a pre owned Jetta that was used as a loaner car. Great experience all around. More
by eoddo
February 16, 2019
50k service. My service advisors Jeff & Fred are always helpful & friendly. Always a pleasure to work with them. Very helpful when issues come up or I have questio My service advisors Jeff & Fred are always helpful & friendly. Always a pleasure to work with them. Very helpful when issues come up or I have questions. More
by KENZIE0
Employees Worked With
Other Employees :
Jeff in service, Fred Evans, Nory Navarro
February 15, 2019
Service I was a walk-in for a routine service and was greeted immediately and on my way within minutes. The service was completed in the designated timeline. I was a walk-in for a routine service and was greeted immediately and on my way within minutes. The service was completed in the designated timeline. Everyone was very friendly and helpful in my visit. More
by SMITHSSJC
Employees Worked With
Arlen Mack
February 15, 2019
Amazing VW Dealership Experience! I was looking into buying a Tiguan and wanted to understand my options and research on the car. As a first time buyer I wanted to make sure I was maki I was looking into buying a Tiguan and wanted to understand my options and research on the car. As a first time buyer I wanted to make sure I was making the best decision and going to Capo VW defiantly was the best choice! Nick took the time to email us information, pamphlets and answer any questions I had. I found a car online through their website that I loved and sent it over. He has the car cleaned and ready for when we arrived. I met JJ who took us on a test drive and took the time to explain all of the features in the car, it was so helpful! When we got back to the dealership they helped us to fill out the paperwork and answered any of my questions which helped me to fully understand the process. It was such a great experience working with Nick and JJ and I am so grateful to both of them for helping me find the perfect VW for me! I would absolutely recommend this dealership to anyone looking to buy a VW, you will get the best of the best! More
by madisonspringer
February 15, 2019
Everything as promised. Everything went as planned. From the first contact at service desk, Fred was courteous and helpful. Loaner car was nice, time to fix car was astound Everything went as planned. From the first contact at service desk, Fred was courteous and helpful. Loaner car was nice, time to fix car was astoundingly fast. The video is a definite plus. Good job everybody. More
by DAVE
Employees Worked With
Fred Evans
February 14, 2019
Happy VW Golf SportWagen Owner! Just bought a 2018 SportsWagen. Our salesman was Buddy Holguin. What a great guy! Outgoing, friendly and very professional. He truly made it such a pl Just bought a 2018 SportsWagen. Our salesman was Buddy Holguin. What a great guy! Outgoing, friendly and very professional. He truly made it such a pleasant buying experience. He went the extra mile and really took care of us. He was able to get us ahead of the line to see Paul Clark, the finance guy, and we were out of that office quick. Great job, Paul! If you're in the market for a VW, you need to ask for him. Thanks a lot Buddy! More
by Sergeant V
February 14, 2019
First service on new leased vehicle I was so glad I purchased the maintenance plan. For a leased vehicle this should be included with the lease payment along with tire rotation... I was so glad I purchased the maintenance plan. For a leased vehicle this should be included with the lease payment along with tire rotation... More
by todd.a.beebe
Employees Worked With
Fred Evans
February 14, 2019
Attentive and not too salesy Great experience overall. Did walk away but came back the same day only a few hours later to have our request met and we drove away with our lovely A Great experience overall. Did walk away but came back the same day only a few hours later to have our request met and we drove away with our lovely Atlas! More
by sandyoguzman
February 13, 2019
Great dealership Everyone at this dealer is awesome. Had the best experience there. Would deffinitely recommend coming here. Everyone was extremely nice and explained Everyone at this dealer is awesome. Had the best experience there. Would deffinitely recommend coming here. Everyone was extremely nice and explained everything I needed to know about my car. More
by jsmen81
