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Capistrano Volkswagen
San Juan Capistrano, CA
1,562 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,563 reviews
March 09, 2021
Took my 2015 Jetta TDI in for its 50K service. Arlen is very professional, but it seems like there is usually a rather pricey add-on to their initial service rate. very professional, but it seems like there is usually a rather pricey add-on to their initial service rate. More
by mikerin
Verified CustomerEmployees Worked With
Arlen Mack
March 08, 2021
Service was great but no loaner was not available. Dealer service is expensive so they should have loaners available or advise when dropping off, giving the option to reschedule service call. service is expensive so they should have loaners available or advise when dropping off, giving the option to reschedule service call. More
by lgnarat
Employees Worked With
Fred Evans
March 06, 2021
Very professional and quick just expensive. We took it in once to fix and it worked for three days then had to take it back and now it runs fine. Should of picked up problem first time it was in. First in once to fix and it worked for three days then had to take it back and now it runs fine. Should of picked up problem first time it was in. First bill $2,074.00 second bill $1,800.00. If I was told it would be this much to fix I would have traded it in for new VW with 3,800.00 down. More
by KENNEMURAGENCY2
Employees Worked With
Fred Evans
March 05, 2021
I had a great experience at this dealership. Everyone there was very friendly and helpful. I went home with a car and I love it. there was very friendly and helpful. I went home with a car and I love it. More
by bmdiethrich
March 05, 2021
This is the best service center I have ever taken a car to. They are very communicative, professional, thorough. I dive over an hour one way to bring my car to Capistrano Volkswagen. to. They are very communicative, professional, thorough. I dive over an hour one way to bring my car to Capistrano Volkswagen. More
by 2600Spiderman
Employees Worked With
Arlen Mack
March 03, 2021
Great service! I took my car in for an oil change and they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick. More
by Nrgc4teach
Employees Worked With
March 03, 2021
Fred was so nice and so helpful. His mannerisms and Fred was so nice and so helpful. His mannerisms and professionalism made all the difference. Fred was amazing. he called me in a timely manner and g Fred was so nice and so helpful. His mannerisms and professionalism made all the difference. Fred was amazing. he called me in a timely manner and got the car to me when i needed it. More
by CESSA10
Employees Worked With
Fred Evans
March 01, 2021
Will never go anywhere else. These guys know what they’re doing and offer the best price among all the VW dealerships. Thank you all. doing and offer the best price among all the VW dealerships. Thank you all. More
by MINAREZK
March 01, 2021
This dealership was awesome, got to test drive multiple vehicles which was great! I came over from Jeep and had never driven a smaller car, ended up with the Jetta SEL premium and I am in love! Chuck was h vehicles which was great! I came over from Jeep and had never driven a smaller car, ended up with the Jetta SEL premium and I am in love! Chuck was helping us and he was really great! He didn’t mess around and we really put him through it trying to get a lower price! At the end of the day we got a great deal and we would recommend this VW dealership and Chuck to help you! More
by cone.gabby
