Capistrano Volkswagen

Effucient Service was informative and efficient. I made an online appointment. The appointment time was kept and the car was returned within an hour. I made an online appointment. The appointment time was kept and the car was returned within an hour. More

Nick and Michael helped my wife and I find the perfect vehicle and were able to put together a payment within our budget! They were also very professional. I will be back next month to purchase my daughte vehicle and were able to put together a payment within our budget! They were also very professional. I will be back next month to purchase my daughter's vehicle. Wallace Mains More

It was the most pleasant experience in purchasing a vehicle I've ever had. Great Vibe vehicle I've ever had. Great Vibe More

I recently had a new tire installed, and when I received my car back, there was mounting lubricant left on the tire and rim, which I had to clean myself. This was not a major issue. My experience with the my car back, there was mounting lubricant left on the tire and rim, which I had to clean myself. This was not a major issue. My experience with the advisor, however, was upsetting. When I brought my car in on 4/16/26, I was told the tire needed to be ordered since I wanted all four tires to match, and I agreed to proceed with ordering. I was told to expect a call the next day between 10:00–11:00 with an update, but never received a call. I followed up around noon, only to be told that the tire had not been ordered, which delayed the process until Monday. I also left a half full, non leak proof tumbler with a cafe latte on the passenger seat by accident and asked the advisor to place it in the cup holder. He confirmed that he had done so during the follow up call that I made, but when I got my car back, the tumbler was lying on the passenger seat. More

Luke was very helpful. The service was impeccable and I loved seeing the video he made everything very easy thank you. The service was impeccable and I loved seeing the video he made everything very easy thank you. More

Always easy to arrange an appointment. Brad is solid and a pleasure to work with. Great communication via text and or email with technician videos. Brad is solid and a pleasure to work with. Great communication via text and or email with technician videos. More

It's a great dealership. ..knowledgeable sales staff, great management team and wonderful service writers ..knowledgeable sales staff, great management team and wonderful service writers More

We had an exceptional experience at Capo VW when leasing a 2026 Tiguan R Line. Our sales rep Fernando Martinez and General Sales Manager Kevin Dooris were professional and very responsive. The process was s a 2026 Tiguan R Line. Our sales rep Fernando Martinez and General Sales Manager Kevin Dooris were professional and very responsive. The process was superb from negotiation through delivery. More

Brad and entire team are friendly, professional and listen to concerns. This is my first VW automobile and based on my experience at Capistrano Volkswagen it will not be last with the brand. listen to concerns. This is my first VW automobile and based on my experience at Capistrano Volkswagen it will not be last with the brand. More

Haven't had a lot if work done, but the couple times I've been in it's been good. The Uber rides are great. I remember my BMW dealer used to give you a car to drive while work was being done. But I'd bet tha been in it's been good. The Uber rides are great. I remember my BMW dealer used to give you a car to drive while work was being done. But I'd bet that doesn't happen these days. Cheers! More