Capistrano Volkswagen

Loved the customer service!! Absolutely such a great experience overall! Very helpful in helping me find the right car for my needs! Just went in to look but ended up walking out Absolutely such a great experience overall! Very helpful in helping me find the right car for my needs! Just went in to look but ended up walking out with the perfect car for me! I’ve had my VW Tiguan for a few weeks now and love her more and more each day! Such a great car and sales experience with Mccurtis Kelley! More

Thanks for accommodating! Just what I needed--another task on my plate! Instead, Capistrano Volkswagen took care of it! I was able to get a quick appointment ... bonus to get Just what I needed--another task on my plate! Instead, Capistrano Volkswagen took care of it! I was able to get a quick appointment ... bonus to get 60,000 maintenance done at the same time. Had a rental car. Car done in and out same day. And, they took care of recall! Whew! Thank you Capistrano Volkswagen. More

Good but could be better Brad took care of all my needs in a friendly manner. The only thing I was disappointed was I didn’t get a call or video when the techs were working on Brad took care of all my needs in a friendly manner. The only thing I was disappointed was I didn’t get a call or video when the techs were working on my car. I like that because I can see what they are doing. I think it was a busy day but I like updates especially when I’m spending a lot of money. Overall experience was good. More

Amazing Sales Experience After talking to Steve Skinner, I came in to look at an e-golf that I fell in love with. I never felt pressured or stressed to buy, everything was tra After talking to Steve Skinner, I came in to look at an e-golf that I fell in love with. I never felt pressured or stressed to buy, everything was transparent, and the entire process was easy as could be. When I realized that the range of an electric car just wasn't going to be doable with my commuting habits I was able to exchange the car with no trouble at all. Now I have a beautiful Jetta and am as happy as can be! Huge shoutout to Steve, as well as Chris and Paul for making a dreaded process a piece of cake :) More

Jetta purchase for son. First car. JJ was very informative and efficient in educating us about our options. We reviewed new cars, CPO and finally landed on a pre owned Jetta that was us JJ was very informative and efficient in educating us about our options. We reviewed new cars, CPO and finally landed on a pre owned Jetta that was used as a loaner car. Great experience all around. More

50k service. My service advisors Jeff & Fred are always helpful & friendly. Always a pleasure to work with them. Very helpful when issues come up or I have questio My service advisors Jeff & Fred are always helpful & friendly. Always a pleasure to work with them. Very helpful when issues come up or I have questions. More

Service I was a walk-in for a routine service and was greeted immediately and on my way within minutes. The service was completed in the designated timeline. I was a walk-in for a routine service and was greeted immediately and on my way within minutes. The service was completed in the designated timeline. Everyone was very friendly and helpful in my visit. More

Amazing VW Dealership Experience! I was looking into buying a Tiguan and wanted to understand my options and research on the car. As a first time buyer I wanted to make sure I was maki I was looking into buying a Tiguan and wanted to understand my options and research on the car. As a first time buyer I wanted to make sure I was making the best decision and going to Capo VW defiantly was the best choice! Nick took the time to email us information, pamphlets and answer any questions I had. I found a car online through their website that I loved and sent it over. He has the car cleaned and ready for when we arrived. I met JJ who took us on a test drive and took the time to explain all of the features in the car, it was so helpful! When we got back to the dealership they helped us to fill out the paperwork and answered any of my questions which helped me to fully understand the process. It was such a great experience working with Nick and JJ and I am so grateful to both of them for helping me find the perfect VW for me! I would absolutely recommend this dealership to anyone looking to buy a VW, you will get the best of the best! More

Everything as promised. Everything went as planned. From the first contact at service desk, Fred was courteous and helpful. Loaner car was nice, time to fix car was astound Everything went as planned. From the first contact at service desk, Fred was courteous and helpful. Loaner car was nice, time to fix car was astoundingly fast. The video is a definite plus. Good job everybody. More

Happy VW Golf SportWagen Owner! Just bought a 2018 SportsWagen. Our salesman was Buddy Holguin. What a great guy! Outgoing, friendly and very professional. He truly made it such a pl Just bought a 2018 SportsWagen. Our salesman was Buddy Holguin. What a great guy! Outgoing, friendly and very professional. He truly made it such a pleasant buying experience. He went the extra mile and really took care of us. He was able to get us ahead of the line to see Paul Clark, the finance guy, and we were out of that office quick. Great job, Paul! If you're in the market for a VW, you need to ask for him. Thanks a lot Buddy! More