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Capistrano Volkswagen

San Juan Capistrano, CA

4.5
1,569 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen. If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer. Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32922 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,569 reviews

February 01, 2019

Cool Service 😎 It’s never fun to have to get car repairs but Capistrano VW dealership has such great service advisors and their technicians even text me a video of t More

by Amanda Zarate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maris
Feb 04, 2019 -

Capistrano Volkswagen responded

Amanda, Thank you for the 5-star review! We are so happy to hear that Jeff and the rest of our service technicians take great care of you. We appreciate you recommending us and thank you for being a part of the Capo VW family!

February 01, 2019

Nice people, easy purchase process, great car Patrick the salesman I dealt with was very low key which is what I like. He was knowledgeable and easy to work with. Paul from finance moved me thro More

by jstacy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Kirby
Feb 04, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review and for your feedback! We are happy to hear that Pat and Paul both took great care of you. We appreciate you recommendation us and welcome to the Capo VW family!

February 01, 2019

it went really well Jeff was great - as always rental car was ready and the video was helpfuloverall it went really well and I will recommend VW in the near future More

by TROTTERD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 04, 2019 -

Capistrano Volkswagen responded

Thank you for your review! We are happy to hear that Jeff and the rest of our team made your visit easy and enjoyable. We appreciate you recommending us and welcome to the Capo VW family!

January 09, 2019

Just Ask for McCurtis! My car of 5 years broke down on me and I found myself unexpectedly and urgently needing a new car. I'll admit I was a bit overwhelmed and underprepar More

by JKOfficial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCurtis Kelley
Jan 10, 2019 -

Capistrano Volkswagen responded

Thank you for the glowing review! We are terribly sorry to hear that your vehicle of five years broke down but delighted that Curtis was readily available to help you get into a new one. Congratulations on your new VW Tiguan and we appreciate you recommending us. Welcome to the Capo VW family!

January 01, 2019

Steve was great! Steve Skinner helped us buy the perfect VW Atlas. Being our first VW, we had a lot of questions and Steve was super helpful and knowledgeable. We are More

by kathy.jarvis14@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Jan 08, 2019 -

Capistrano Volkswagen responded

Kathy, Thank you so much for the 5-star review! We are truly happy to hear that Steve took great care of you, and you were in and out in a timely manner. We appreciate you recommending us and welcome to the Capo VW family!

December 14, 2018

New VW Atlas Worked with Steve on locating a 2019 Atlas. This is the second vehicle we bought from Capo VW. They were extremely helpful, knowledgeable and polite More

by TML651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Dec 17, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review and congratulations on your new VW Atlas! We appreciate you recommending us and welcome to the Capo VW family!

December 06, 2018

Horrible experience Do yourself a favor and exhaust all other options before spending your money at this store. Horrible experience. From the bad vibes we endured through More

by Cjjones1864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Robustelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Kirby
Dec 17, 2018 -

Capistrano Volkswagen responded

Hello, We understand buying a vehicle can be a very long process and we would like to resolve any sort of issues you may have came across. Please give us a call at your convenience as we feel there is a misunderstanding here. Thank you, Capo VW

November 09, 2018

Mr. McCurtis Kelley was Excellent! Mr. Curtis Kelley is truly the best car salesmen we have come across. He listened to our needs, and then ran a very efficient sales process to get us More

by raksha123
Customer Service
Recommend Dealer
Yes
Employees Worked With
McCurtis Kelley
Nov 12, 2018 -

Capistrano Volkswagen responded

Thank you for the kind review and congratulations on your new vehicle! We are truly grateful to have Curtis on our team here and are glad that you enjoyed your time with him. We appreciate you recommending us and welcome to the Capo VW family!

October 07, 2018

Fantasitic Service I have purchased my first Volkswagens from Steve Skinner at Capo VW. What an exceptional service he has delivered. Steve answered any question I had a More

by ks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Oct 15, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that Steve took such great care of you. We appreciate you recommending us and welcome to the Capo VW family!

October 02, 2018

Great service! Steve was very helpful and walked us clearly through each step. He wanted to make sure we found the car that was the right fit for us, without using p More

by Sturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
Oct 03, 2018 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that your time spent with Steve was enjoyable. We appreciate you recommending us and welcome to the Capo VW family!

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