Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
611 Reviews of Capistrano Volkswagen - Service Center
PEOPLE ARE VERY NICE AND FRIENDLY AT CAPO VW, IT IS ALWAYS VERY CLEAN AND CHEERY. JEFF MARIS AND ARLEN MACK WERE VERY HELPFUL. THE SEVICETEK SENT ME A VIDEO ON WHAT HE HAD DONE ON MY CAR. I ALSO TALK ALWAYS VERY CLEAN AND CHEERY. JEFF MARIS AND ARLEN MACK WERE VERY HELPFUL. THE SEVICETEK SENT ME A VIDEO ON WHAT HE HAD DONE ON MY CAR. I ALSO TALKED TO SALES MGR. NICK COLLUCI ABOUT THE SERVICE. i WAS IN AND OUT WITH IN ONE HOUR. More
Excellent Service!!!! Jeff was is the best and very patient and told me everything about my service and showed me how to set the correct time in my Tiguan. patient and told me everything about my service and showed me how to set the correct time in my Tiguan. More
Took my 2015 Jetta TDI in for its 50K service. Arlen is very professional, but it seems like there is usually a rather pricey add-on to their initial service rate. very professional, but it seems like there is usually a rather pricey add-on to their initial service rate. More
Service was great but no loaner was not available. Dealer service is expensive so they should have loaners available or advise when dropping off, giving the option to reschedule service call. service is expensive so they should have loaners available or advise when dropping off, giving the option to reschedule service call. More
Very professional and quick just expensive. We took it in once to fix and it worked for three days then had to take it back and now it runs fine. Should of picked up problem first time it was in. First in once to fix and it worked for three days then had to take it back and now it runs fine. Should of picked up problem first time it was in. First bill $2,074.00 second bill $1,800.00. If I was told it would be this much to fix I would have traded it in for new VW with 3,800.00 down. More
This is the best service center I have ever taken a car to. They are very communicative, professional, thorough. I dive over an hour one way to bring my car to Capistrano Volkswagen. to. They are very communicative, professional, thorough. I dive over an hour one way to bring my car to Capistrano Volkswagen. More
Great service! I took my car in for an oil change and they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick they found a clanking sound and fixed something on my vehicle that was under warrantee. Brad was great to work with, friendly, informative and quick. More
Fred was so nice and so helpful. His mannerisms and Fred was so nice and so helpful. His mannerisms and professionalism made all the difference. Fred was amazing. he called me in a timely manner and g Fred was so nice and so helpful. His mannerisms and professionalism made all the difference. Fred was amazing. he called me in a timely manner and got the car to me when i needed it. More
Will never go anywhere else. These guys know what they’re doing and offer the best price among all the VW dealerships. Thank you all. doing and offer the best price among all the VW dealerships. Thank you all. More