Capistrano Volkswagen - Service Center
San Juan Capistrano, CA
620 Reviews of Capistrano Volkswagen - Service Center
The service advisers are very knowledgeable! They make a great effort to understand any question I have about my car. And always follows up to explain any work I might need on my car!! I always feel like I great effort to understand any question I have about my car. And always follows up to explain any work I might need on my car!! I always feel like I am getting great service at a reasonable price. More
Capo VW service has always done an excellent job in providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were re providing honest and thorough work. My last visit, there was some overlooked concerns I had communicated to the service team. Those concerns were realized on my return trip home, over 300 miles away. Nonetheless, while things have been difficult with the pandemic, I will still return to Capo VW for service expertise. More
As usual, the service department at Capo VW is the best in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. in the region. We appreciate the friendly and fast service. Thanks folks for the excellent work. More
Arlen made everything easy, with straightforward updates. Overall, great service, as usual. I can always count Capo VW to take care of my needs and do it in an efficient manner! Overall, great service, as usual. I can always count Capo VW to take care of my needs and do it in an efficient manner! More
Brad was very helpful and friendly. He address all the issues I had with my car and went over all the work that was done. issues I had with my car and went over all the work that was done. More
Always such a pleasant experience coming back to this dealership. From scheduling the service over the phone, to picking my car up upon completion, is a very seamless and painless process. Those guys in dealership. From scheduling the service over the phone, to picking my car up upon completion, is a very seamless and painless process. Those guys in the service department are always so friendly and accommodating. Thanks guys! More
Service department is efficient and helpful. I love the video from the service tech to show the work done and detail the results. This is a fast, efficient method to share necessary information. I couldn' video from the service tech to show the work done and detail the results. This is a fast, efficient method to share necessary information. I couldn't be happier. More
I was able to have a prompt, convenient appt. Explanation of need repairs Clean car I was offered coffee and asked if I needed transportation home of need repairs Clean car I was offered coffee and asked if I needed transportation home More
Brad did an amazing job to handle my service issues. He followed up and explained the issues. We discussed what to do so in the future the issues we dealt with this time would not happen in the future. followed up and explained the issues. We discussed what to do so in the future the issues we dealt with this time would not happen in the future. More
PEOPLE ARE VERY NICE AND FRIENDLY AT CAPO VW, IT IS ALWAYS VERY CLEAN AND CHEERY. JEFF MARIS AND ARLEN MACK WERE VERY HELPFUL. THE SEVICETEK SENT ME A VIDEO ON WHAT HE HAD DONE ON MY CAR. I ALSO TALK ALWAYS VERY CLEAN AND CHEERY. JEFF MARIS AND ARLEN MACK WERE VERY HELPFUL. THE SEVICETEK SENT ME A VIDEO ON WHAT HE HAD DONE ON MY CAR. I ALSO TALKED TO SALES MGR. NICK COLLUCI ABOUT THE SERVICE. i WAS IN AND OUT WITH IN ONE HOUR. More