Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Ford
Raleigh, NC
1,466 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,466 reviews
May 01, 2024
Great price and service in and out with new maverick in just under two hours. just under two hours. More
by oldnevadabob
Verified Customer
Helpful May 01, 2024
Capitol Ford is an excellent dealership with knowledgeable service advisors. Austin was very helpful in getting the problem found and fixed in my Bronco. Would definitely recommend Capital Ford knowledgeable service advisors. Austin was very helpful in getting the problem found and fixed in my Bronco. Would definitely recommend Capital Ford and their service department. More
by SUE36HERR
May 01, 2024
Good,excellent,fast,help,respect,generosity,amables, good work environment, smiling, good attention,good job,like family’s work environment, smiling, good attention,good job,like family’s More
by inestrozac19
Employees Worked With
May 01, 2024
Was willing to help with my issue. Great service and staff and I will continue to come and get my vehicle serviced Great service and staff and I will continue to come and get my vehicle serviced More
by Dbullock0717
Employees Worked With
May 01, 2024
They are fairly good in their service department. I believe that the dealer knew that the Ford ecosports were nit reliable car but decided to sell them anyway.i can't my car service when needed and s I believe that the dealer knew that the Ford ecosports were nit reliable car but decided to sell them anyway.i can't my car service when needed and still have engine problems In the less then 3 years of purchasing it. More
by MHUNT9925
Employees Worked With
May 01, 2024
Created by JC who then took me for a look at the vehicles we had a short test drive while he told me about the vehicle. JC walked me through the buying process explaining all of the steps that were part of t we had a short test drive while he told me about the vehicle. JC walked me through the buying process explaining all of the steps that were part of the process. We agreed terms before the paperwork for the purchase of a new vehicle. The paperwork was handled very well and explained all of my options clearly. Over all I think this is the best vehicle purchasing process ever. 10 out of 10 from me. Thank you guys More
by Waynej361
April 30, 2024
Will immediately took action to help me resolve my warrant issue! He was really great! warrant issue! He was really great! More
by t
Employees Worked With
April 30, 2024
Great service from Austin as he was a pleasure to interact with and very professional interact with and very professional More
by DOWDLEALLEN
Employees Worked With
April 30, 2024
Very responsive to all my requests. They didn’t waste time helping me and I didn’t waste time paying. Couldn’t have asked for a better experience. They didn’t waste time helping me and I didn’t waste time paying. Couldn’t have asked for a better experience. More
by MacDaddyLang
Employees Worked With
Other Employees :
Bobby Ray, this man is a legend!
April 30, 2024
I have dealt with them for over 30 years with company vehicles and my personal vehicles and have always been extremely satisfied with the quality service and employees. vehicles and my personal vehicles and have always been extremely satisfied with the quality service and employees. More
by SUTTOND52
Employees Worked With
Ben Stem
