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Capital Ford
Raleigh, NC
1,466 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 1,466 reviews
July 16, 2012
Everyone was very friendly and helpful. My sales person was not too pushy and he helped us a great deal. I would defiantly recommend this dealership to others. was not too pushy and he helped us a great deal. I would defiantly recommend this dealership to others. More
by arm7725
Employees Worked With
Steve Barnet, Steve Barnett
Helpful July 13, 2012
Great customer service. I got a great deal on my new 2013 Ford Tauras SHO. I was treated with respect by all that I came into contact with. Ford Tauras SHO. I was treated with respect by all that I came into contact with. More
by kicksave30
Employees Worked With
Scott Baum, Scott Baum
July 07, 2012
Capital Ford was fantastic...they were quick, knowledgeable, and very friendly. I would recommend them to others in the pursuit of a new or used vehicle. This was my three purchasing experience knowledgeable, and very friendly. I would recommend them to others in the pursuit of a new or used vehicle. This was my three purchasing experience with Capital Ford and each time has been a breeze. More
by Dec0510
July 02, 2012
Fantastic crew excellent job. Everyone has a great attitude toward customers in general. I will recomend this dealership to my friends. Enjoying my new truck. attitude toward customers in general. I will recomend this dealership to my friends. Enjoying my new truck. More
by sdavenport001
Employees Worked With
Ruben Pierce, Ruben Pierce
June 27, 2012
This was by far the best car buying experience we have ever had. Richard was informative, but not pushy.He is definitely informed about the product he sells and it shows.We feel that he went above and bey ever had. Richard was informative, but not pushy.He is definitely informed about the product he sells and it shows.We feel that he went above and beyond to be sure that we were satisfied before we left the dealership with our new Ford Explorer.Everyone we came in contact with to close the deal were very professional and friendly.We would definitely recommend Capital Ford. More
by lyndahsmith
Employees Worked With
Richard Cappelletti, Richard Cappelletti
June 26, 2012
I gave an excellent rating for this dealership because before talking with Wiley Bass I had visited a local dealership and had a horrible impression and my dad told me that's just how dealerships work. i before talking with Wiley Bass I had visited a local dealership and had a horrible impression and my dad told me that's just how dealerships work. i went into the local dealership because I had seen good prices online for a brand new ford escape. When I got there they said the ones that I had seen online were sold. Then they tried to pressure me into buying the most expensive one on the lot. When Wiley contacted me he took into consideration the color I wanted the package and most importantly the price I needed! He offered me such a great price and looked for days at all the dealerships in the area to find me the color and interior I wanted. He worked very hard for the sale and I was more than willing to drive 2 1/2 hours to buy from him and from Capital Ford! SHANNON CREVELING More
by screveling44
Employees Worked With
Wiley Bass and his Partner I don't remember his name.
June 24, 2012
I love dealing with the professional staff at Capital Ford. Shannon is very knowledgeable the vehicles on the lot. I was able to test Sri e several vehicles and never felt like I was being pressured or Ford. Shannon is very knowledgeable the vehicles on the lot. I was able to test Sri e several vehicles and never felt like I was being pressured or rushed to make a decision. I have purchased a total of 5 vehicles from Capital Ford. I have always been treated the the upmost respect. I would definely recommend this dealership to anyone seeking a new or pre-owed vehicle. More
by Taylor
Employees Worked With
Shannon Fray, Shannon Fray
June 02, 2012
We were treated so very well.Steven had wonderful customer serviceand we really appreciate that. He was very informative and very polite. He answered all of our questions, and didn't have to go ask. customer serviceand we really appreciate that. He was very informative and very polite. He answered all of our questions, and didn't have to go ask. We would highly recommend you to all. Very professionel people to deal with. Very fresh for a change!! More
by dpdwyer
Employees Worked With
Steven Barnett, Steve Barnett
May 07, 2012
A much less stressful experience than several other dealerships that I have dealt with recently. They made the experience easy & answered all of my questions. They wanted to make sure that I was a co dealerships that I have dealt with recently. They made the experience easy & answered all of my questions. They wanted to make sure that I was a completely satisfied customer & I am! I would recommend Capital Ford to anyone & I hope to be a return customer someday. More
by junebuggnc
May 03, 2012
I had a great experience!! Dave was as nice as can be. I had an overall great experience with everyone from sales to finance to completing my paperwork. I would definitely like to say thanks to my dad fo I had an overall great experience with everyone from sales to finance to completing my paperwork. I would definitely like to say thanks to my dad for referring me to this dealer and would refer my friends and family to Capital Ford in the future!!! More
by crtjen
Employees Worked With
Dave , David Lachmann
