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Capital Ford
Raleigh, NC
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Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction.
Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country.
In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service.
This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region.
Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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Showing 1,466 reviews
Verified Customer
Helpful February 20, 2024
Making an appointment is useless now. And I hate that. So I see no point in doing a check-in time when it's first come first serve anyway. But the worst is, I was told that all of my flui And I hate that. So I see no point in doing a check-in time when it's first come first serve anyway. But the worst is, I was told that all of my fluids were topped off, and they absolutely were not. They were half full at best. I don't appreciate being lied to, and mislead. More
by ROXANNE1007
February 19, 2024
Took to long and prices were not fair Took way to long and prices were not fair to ford members I feel like I should be getting a brochure discount or something ?? and prices were not fair to ford members I feel like I should be getting a brochure discount or something ?? More
by Blanco10messi10
February 19, 2024
We have gone here twice for oil changes in our 2022 Maverick. Both times, something was missed. The first time, the technician failed to reset the oil change monitor, and when I called to see how to re Maverick. Both times, something was missed. The first time, the technician failed to reset the oil change monitor, and when I called to see how to reset it, I was told I had to return to the dealership for them to do it. When I got there, the technician said that actually I could reset it. The 2nd visit, with odometer reading of 26,000 miles, I was told I may need an alignment. They would test it and if it wasn’t necessary, it would just be $30 for the diagnostic test. When they finished, they had done the alignment, and the paperwork showed that there was only one reading that was .01 off from the normal range. If anyone was using their brain, they would have come to tell me it wasn’t really necessary yet and to get it on the next visit. My receipt also showed normal levels of fluids, but when I got in the car, the low windshield fluid alert came up. I had to go get fluid to fill it. It’s for all those careless neglects that we will not return to Capital Ford. More
by Mdhillegass
Employees Worked With
I don’t see the service person I worked with.
February 18, 2024
Great ! !! Great customer service!!! It was the best experience they take really good care of their customers. I would recommend this Ford place to my friends !! Great customer service!!! It was the best experience they take really good care of their customers. I would recommend this Ford place to my friends and family. There are the best in the area . There finance's team is the best . I want to give shout's to Vick the finance guy and my seller Richard they are awesome!!!! More
by angelhatchett
February 18, 2024
Service was excellent. Appointment was timely. The job was done very happy with the service. Appointment was timely. The job was done very happy with the service. More
by leequick
February 16, 2024
Good work done at a fair price & done right the 1st time. ?? Excellent customer service ?? Excellent customer service More
by BANDMBULLARD33
