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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,606 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,606 reviews

September 26, 2019

Andrew Whitaker deserves a raise. Please, PLEASE know that Andrew is a top notch employee of Capital Toyota. My Van turned off in the middle of me driving a really curvy road with all More

by Momof3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Sep 30, 2019 -

Capital Toyota, Inc. responded

Thank you for taking the time to share feedback from your time working with Andrew! It's absolutely awesome to hear that he was able to go above and beyond to help get everything squared away with the courtesy van. We truly value everything that Andrew does for the Capital Toyota team, and we're glad you had the opportunity to experience the quality customer service and dedication that he provides. Please feel free to give us a call if you need any further assistance.

September 25, 2019

Amazing service I was in and out of the dealership in no time. I got exactly what I need done to my car. I always go to this dealership and have my car serviced there More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Sep 26, 2019 -

Capital Toyota, Inc. responded

We appreciate the review, Deanna! We're glad our team continues to help you with any and all of your service needs. Thank you for choosing Capital Toyota and we look forward to working with you again!

September 22, 2019

car shopping i came in to look at a few different cars. he was so helpful and gave all the details to any and all questions i had! i will be buying my car from him More

by mlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Capital Toyota, Inc. responded

Thank you for the review and the recommendation for Brandon, Lewis. We're glad he was able to provide you with all the necessary details, while providing you with quality service that helped in making it a pleasant experience. Enjoy!

September 13, 2019

Always a great experience! From the always-friendly greetings, to the efficient information-taking, to the clear, helpful explanation of services needed/offered, to the offer o More

by Toyota Gammy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kitchens, James McGuffee, Andrew Whitaker , Betsy Gammon
Sep 16, 2019 -

Capital Toyota, Inc. responded

We appreciate this awesome review! It's great to hear that you've continued to enjoy our facilities, customer service, and working with our team in general for over 10 years now. We truly value your business and we're excited to work with you for more years to come. Thank you!

September 06, 2019

Curry is Awesome Out of the 20 + cars in my life , I can tell you that Curry is absolutely the best salesperson ever! He went Above and Beyond! More

by MissPriss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Sep 17, 2019 -

Capital Toyota, Inc. responded

Thank you for the kind review. We are glad to hear our sales team was able to help you with everything in your new Toyota purchase. We look forward to working with you again on any future automotive needs.

September 03, 2019

Worst dealership 2 minutes ago This dealership is still having the same problems I look through the reviews over pricing and lying on paperwork rudest management that More

by BobbyMullins1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Sep 05, 2019 -

Capital Toyota, Inc. responded

Thank you for your feedback, Bobby. We try to offer the utmost transparency throughout our financing process. With that being said, we’re sorry that you are unhappy with the Camry you selected. We would love an opportunity to further discuss your experience and see if we can work towards a resolution. At your earliest convenience, please reach out to Eddie Triplett at 423-892-0661.

Sep 09, 2019 -

BobbyMullins1234 responded

I called Eddie 2 days ago still nothing and to make clear never picked out the Camry the salesman did and I told him I did won't a white one and I wanted a truck not a car and he said I was lucky to get one I looked at him and said never had a problem buying cars from a dealership till this one so I just asking u to make it right that all feel free to contact me anytime thanks.

August 27, 2019

A Diamond In The Rough After countless car lots and salesman we came to Capital Toyota. Hector made the complete sales transaction smooth and fast. I’ll definitely just go b More

by michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jaramillo
Aug 29, 2019 -

Capital Toyota, Inc. responded

Hey, Michele. We greatly appreciate your feedback from the buying experience with Hector! It's great to hear that he was able to make it a smooth and easy process. We look forward to working with you again!

August 16, 2019

Top Notch & Personable Every time I enter the doors, I'm greeted by familiar smiling faces...not only from the people who service ALL of my vehicles but also from the people More

by Stoogie Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Woody, Jim Taylor, Ed Emerson, Betsy Gammon
Aug 19, 2019 -

Capital Toyota, Inc. responded

Thank you for this great review for the Capital Toyota team! It's always a pleasure to help in best addressing any automotive needs, and doing so with the best possible customer service. We're glad to hear that you continue to enjoy working with our team, and that we're able to continue to provide you with pleasant, 5-star quality experiences. We look forward to working with you again!

July 23, 2019

Installation of TRD Pro wheels with tires for a 2019 Tacoma Andrew went above and beyond what I would have expected out of a service manager. Initially the dealership made multiple mistakes in ordering the whee More

by CamBetts0791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Jul 24, 2019 -

Capital Toyota, Inc. responded

Hey, Cam! We're glad to hear that Andrew was able to exceed your expectations during your service experience. It's great to hear that he was able to resolve any initial issues that arose to provide you with a quality experience overall. We look forward to working with you again!

July 19, 2019

Thank You Reta Thanks to Reta for ensuring the best dealership experience I've ever had. She provided correct answers to every question I had and was very profession More

by 06eglide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Jul 22, 2019 -

Capital Toyota, Inc. responded

Thank you for the review and the willingness to recommend Reta, Danny! She will greatly appreciate your kind words. Please let us know if you need any additional help!

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