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Capital Toyota, Inc.
Chattanooga, TN
1,606 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,606 reviews
July 19, 2019
Quick, personable, professional Every time I go to Capital Toyota, I get superior service, a warm greeting and get out of there quicker than I expected. And I never have to go back b Every time I go to Capital Toyota, I get superior service, a warm greeting and get out of there quicker than I expected. And I never have to go back because it wasn't done right. These people have become friends; they greet me by name and they know what they're doing. This is the third Toyota I've bought, and the main reason I buy them is because of the service at Capital Toyota. Best service experience I've ever seen. More
by teacherfan
Employees Worked With
Other Employees :
Service manager Woody is fantastic - always helpful and one who won't stop until you're satisfied, James McGuffee
July 19, 2019
Best Service Department is at Capital Toyota I have owned several Toyota's and have been using Capital Toyota Service Department 25+ years. Employees are friendly and extremely helpful. They kn I have owned several Toyota's and have been using Capital Toyota Service Department 25+ years. Employees are friendly and extremely helpful. They know what they are doing, explain in detail and work is completed right the first time. It is good to know the care Capital Toyota service department employees put into the customer's cares and needs. More
by momofboys
Employees Worked With
Other Employees :
Marty Woody, Sandy, Betsy, James McGuffee
July 13, 2019
Absolutely outstanding all the way around! I get my vehicle serviced at Capital Toyota and my overall experience is perfect every single time I go. Customer service, quality of work and they ar I get my vehicle serviced at Capital Toyota and my overall experience is perfect every single time I go. Customer service, quality of work and they are also very quick. Could not ask for a better dealership. More
by RollTide12
July 12, 2019
Best service department I have ever experienced I have experienced 7 new car dealerships during my lifetime and none come even close to the quality and integrity of Capital; expecially their Service I have experienced 7 new car dealerships during my lifetime and none come even close to the quality and integrity of Capital; expecially their Service Department. While I always dreaded taking my car into the other dealerships for service; I look forward to going to Capital.. I have recommended Capital to many people and my family have bought 8 vehicles at Capital. More
by ReeseG
Employees Worked With
Other Employees :
Marti Woody, , Betsy Gammon Sandy Leamon
July 09, 2019
Reta is AWESOME Reta Maynor is absolutely awesome. She went totally out of her way to help us get a new truck. I would recommend anyone to go see her if they are loo Reta Maynor is absolutely awesome. She went totally out of her way to help us get a new truck. I would recommend anyone to go see her if they are looking to buy a vehicle. RETA ROCKS!!?? More
by I love my Tacoma
April 04, 2019
We were lied to and overcharged for services They said we were asked before they put a cabin filter in our new truck but we were not and they charged us for the installation of the wiper blades t They said we were asked before they put a cabin filter in our new truck but we were not and they charged us for the installation of the wiper blades that were already twenty dollars a piece. I tried to talk to the service department but this guy Marty was a real jerk about it. Not to mention they charged us a significant amount more than other places and we had to wait for over an hour so we will not be going back More
by Courtney 123
Employees Worked With
March 22, 2019
Excellent Service with Curry We were on our first stop to shop a replacement vehicle after picking up a rental across the street; my daughter's car was totalled out by insurance. We were on our first stop to shop a replacement vehicle after picking up a rental across the street; my daughter's car was totalled out by insurance. We told Curry what our criteria was and we knew it would be a bit of a unicorn, we didn't plan to stay long. He encouraged us to stick around for a few minutes while he did a bit of research and came back with just 2 cars to look at....we planned to look then go shopping. The first car was a no go, not surprising but the second was nowhere to be found. He then took off to another lot to go find it and bring it to us.....it met all the requirements, he worked with our numbers, and it was the unicorn we were looking for. We decided that our shopping was finished. He even went above and beyond by taking our rental back for us so we could drive the new car home. Thanks Curry! You are amazing....we will make you our first stop again when next time rolls around. I've shopped a lot of cars through the years and this has been, hands down, the best experience I've ever had. More
by Christina T
Employees Worked With
Curry Stone
March 22, 2019
Great experience Reta is the beat. I have known and loved her for 20 years. She even delivered it to Alabama when I couldn’t come pick it up. She went above and beyon Reta is the beat. I have known and loved her for 20 years. She even delivered it to Alabama when I couldn’t come pick it up. She went above and beyond to help me in every way she could. More
by Anitagibson
Employees Worked With
Reta Maynor
March 16, 2019
Outstanding customer service I just bought a pre-owned Toyota RAV4 Limited with Curry Stone at Capital Toyota. He is excellent and isn't pushy. He listened to what I was looking f I just bought a pre-owned Toyota RAV4 Limited with Curry Stone at Capital Toyota. He is excellent and isn't pushy. He listened to what I was looking for and came up with an option that actually had just arrived on their lot. Curry is kind, not in a rush and goes the extra mile for the customer. He programmed my phone to the car and the garage door opener, I didn't even have to ask for this. If you are looking for an honest salesperson go see Curry! More
by 1Sassylady@
Employees Worked With
Curry Stone
February 25, 2019
Alicia is awesome! My wife and I had a great experience buying from Alicia at Capital Toyota. She was a lot of fun and made the process very quick and easy for us. We wi My wife and I had a great experience buying from Alicia at Capital Toyota. She was a lot of fun and made the process very quick and easy for us. We will be back and I highly recommend asking for Alicia! More
by Michael Paul
Employees Worked With
Alicia Normand
