Capital Toyota, Inc.

Great experience !! My husband and I agree this was the most pleasant car buying experience ever. John Harris was amazing and very knowledgeable. We will definitely recom My husband and I agree this was the most pleasant car buying experience ever. John Harris was amazing and very knowledgeable. We will definitely recommend this dealership to others. Our RAV 4 is beautiful!! More

2019 Brand New Camry Alicia was amazing! I had not planned on purchasing a new car on my recent visit to Chattanooga however things happened and I visited Capital Toyota i Alicia was amazing! I had not planned on purchasing a new car on my recent visit to Chattanooga however things happened and I visited Capital Toyota in search of purchasing my dream car and Alicia was very helpful and informative and made my unexpected trip hassle free. Everything went smoothly from the time I entered the dealership to driving off in my new car. I highly recommend this dealership to any one looking for a new Toyota! More

Absolute perfect experience. This was by far the best car buying experience i have ever had. From the salesman to the sales manager to the finance manager, they were all welcoming This was by far the best car buying experience i have ever had. From the salesman to the sales manager to the finance manager, they were all welcoming and accommodating. They have earned my business for life. . More

Overall fantastic experience with Capital Toyota!! We purchased a 2019 Toyota 4Runner from Capital Toyota after searching for the perfect vehicle for almost a year. This dealership was by far the easie We purchased a 2019 Toyota 4Runner from Capital Toyota after searching for the perfect vehicle for almost a year. This dealership was by far the easiest to work with and helped make our car buying process one that we could really enjoy. (We had visited many before finding the Josh at Capital) Josh was essential in the purchasing our 2019 4Runner and was there every step of the way making the process effortless. We are a few hours away from Chattanooga so buying a car without visiting the dealership first was a little intimidating but Josh made us feel very confident in our decision. He went above and beyond to answer any and all of our questions and worked with our family for over a year to make this deal a reality. We were able to get what we wanted in a vehicle and more at a very fair price. More

Considerate negotiations Chandler and his supervisor were very considerate and understanding in helping us find the right vehicle within our budget. They worked to get us the Chandler and his supervisor were very considerate and understanding in helping us find the right vehicle within our budget. They worked to get us the budgeted price we needed when we found the right car including a disabled Vet discount. Thank you. More

Great experience buying my new car My experience in the past with this dealership was awful so I was apprehensive going in. Alicia was wonderful and treated me like a valued customer. My experience in the past with this dealership was awful so I was apprehensive going in. Alicia was wonderful and treated me like a valued customer. She is very knowledgeable about 4 runners. I enjoyed talking to her and she had a sense of humor. I bought a new 4 runner from a dealership I never thought would get my business again. Thank you Alicia! More

The best dealership in my entire life I have never been treated like this in my entire life and I’m very very pleased to be able to tell everyone that l see what great customer service Rit I have never been treated like this in my entire life and I’m very very pleased to be able to tell everyone that l see what great customer service Rita has provided to me and my wife she has went above and beyond to ensure that my wife and I are very well pleased. She deserves what ever reward you can give her. I just can’t say enough good the service and concern she has showed us. She is the best of the best. I’m glad to give her the best rating she deserves and also to let you know that your company is the best. Thank you for a wonderful visit and service. Jessie Wright More

Just the best, from management,sales, and finance. The reason I came to this dealership was the Sales Manager Aj Rice. We called in to speak to an associate about a new Tacoma for my family. We ended u The reason I came to this dealership was the Sales Manager Aj Rice. We called in to speak to an associate about a new Tacoma for my family. We ended up getting transferred to Aj I believe on accident. Which was the best thing to happen to us. He introduced himself as the new car sales manager and said it would be a problem he would be beyond happy to help us. We told him what we were looking for and he informed us he had the perfect truck. I told Him we lived in Johnson city and that it would be a long drive for us to make it to Chattanooga. He informed us that he would make this the easiest and most transparent process of purchasing a car we have ever experienced. Man was he right! He took our information down and said to bear with him for a few mins. Next thing I know within 20mins he had taken pics of the car and a complete walk around of the truck and demonstrated the key features on a video. He then called us shortly after to follow up and make sure my husband and I received the pictures and videos. We were so elated with the how he handled the entire situation we decide to make the 3hr plus commute just because of the process A.J. the manager did for us. But it doesn’t stop there. We schedule to come in a Saturday and have a time. He then told us to ask for himself or a sales associate he was going to put us with to finish the paper work. We arrived and as I expected they were busy and that sales person he wanted us to finish up the paper work with. So A.J. went above and beyond again and greeted us and told him to give him a few mins bc that sales person was busy. He came back up mins later and said to follow him and brought us into his office. He informed us he knew we had made a long drive to come see us and did not want us to wait. And he proceed to do all of our paper work himself so we could get done quick. He even had our truck cleaned up and filled with gas waiting for us! I just have to say I have bought tons of cars and have never had a manager of a dealership go above and beyond for us before every. I will from now on always recommend anyone in the tri cities to make the drive to Capital Toyota for the experience to see the manager A.J. or anyone else outside of the area or in the local aera to see him at Capital. More