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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,613 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,613 reviews

April 29, 2018

Worked Well to find what I wanted I have been looking to buy new Tacoma but needed a particular configuration that isn't typically built for dealer stock. The folks at Capital worked t More

by Riccih46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand, Josh Wilcox
Apr 30, 2018 -

Capital Toyota, Inc. responded

Thanks for sharing your experience with us, Ric, what great luck! We're happy that we could come through for you, and we hope you enjoy that Tacoma for years down the line. If you're ever in the market for another truck, or if there's anything else at all we can do, please let us know!

April 27, 2018

Absolutely Great!! The experience in getting our new 2018 RAV4 at Capitol Toyota in Chattanooga was especially great. Marcos was very accommodating and knowledgeable in More

by daviddrucker1508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Capital Toyota, Inc. responded

Thanks again for coming in to see us, David! We hope you and your wife can ride in satisfying comfort for the next few years in your awesome RAV4. Come on back if there's anything else we can help you with!

April 13, 2018

Great We had a great experience at Capital Toyota! Marcos was great giving us information about the car and answering all questions. The finance department More

by Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Morgan and Mike (finance I don’t remember his last name)
Apr 17, 2018 -

Capital Toyota, Inc. responded

Thanks for taking the time to let us know how we are doing, Miranda! It's great to hear that you were well taken care of! We truly appreciate your business and your continued loyalty. We look forward to seeing you again in the future.

March 31, 2018

Out Standing Alicia was wonderful. Found the truck I was looking for and the price was unbeatable. I would highly recommend anyone to purchase from Capital Toyota. More

by Don3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Apr 03, 2018 -

Capital Toyota, Inc. responded

Thank you for the wonderful feedback about Alicia, Don! She is certainly an asset to our team. We appreciate your recommendation and hope you're loving your new truck!

March 29, 2018

Salesman are will trained in operation of cars etc. The staff in sales and service are A+ in dealing with customers. we have purchased at least 6 cars from this dealership and we will continue to buy f More

by Truman and Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2018

Exceptional Service Alicia Normand was my sales rep and Josh was my internet rep and both went above and beyond my expectations to make sure that I got the vehicle that I More

by ron3nscr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand, Josh Wilcox
Mar 26, 2018 -

Capital Toyota, Inc. responded

Thank you very much, Ron! We are proud of our team for exceeding your expectations and getting you a fantastic deal on a great new Toyota. If you need our assistance with anything in the future, we hope you'll let us know!

March 22, 2018

Wonderful customer service!! Absolutely pleased with the sales service I received from Alicia and Alfred. Believe me when I say I'm not the easiest person to work with on certain More

by Ashley Ivey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Odister, Alicia Normand
Mar 23, 2018 -

Capital Toyota, Inc. responded

That's great to hear! Thank you for your review and recommendation! We couldn't be happier to hear you had a great time with Alicia and Alfred! please feel free to come back, we hope to see you again soon!

March 19, 2018

Great experience with Marco My wife and I decided it was time to start shopping for a new car. We decided to look at Toyota, Nissan and Ford. The Atlanta Auto Show was coming up More

by Satisfied buyer !
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Odister
Mar 22, 2018 -

Capital Toyota, Inc. responded

First off, thank you for your years of repeat business with our dealership! We're happy to hear that you've been treated with nothing but courtesy and professionalism during your visits. It's so good to know that Marco and the team took excellent care of you and got all of your questions answered. Thank you for your excellent review, and congratulations on your new Highlander!

Mar 23, 2018 -

Capital Toyota, Inc. responded

Thank you for your review! We couldn't be happier to hear you and your wife had such a great buying experience with us! Congratulations on your new Highlander! We hope to see you back again soon!

March 15, 2018

Absolutely Wonderful Reta was so helpful! She found the perfect car for us. She listened to what we were looking for, and kept an eye out for new vehicles on the lot. She More

by katienelson0618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Mar 16, 2018 -

Capital Toyota, Inc. responded

Thank you for the review, Kaite, we're glad that Reta and the team were wonderful and able to get you into a new vehicle, we hope you love it! When you're ready for your first service appointment, let us know!

Mar 23, 2018 -

Capital Toyota, Inc. responded

That's great to hear! Thank you for your review and recommendation! Reta will be super excited to hear your kinda words! We all hope to see you back again soon!

March 06, 2018

More than just a Car Sales Woman Marquita was excellent at looking for the best deal for me. She was very polite, and she treated me like a friend. If I were to refer anyone to buy a More

by Andrewandrews1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Mar 22, 2018 -

Capital Toyota, Inc. responded

Thank you so much for the kind words! We're thrilled to hear you had such a great experience working with Marquita! We appreciate your business and look forward to seeing you back!

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