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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,613 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,613 reviews

March 03, 2018

Thank you! We worked with Kevin in the service department, to assess what needed to be done to my old car. With Alicia Normand's help, we decided to buy a 2018 C More

by I & J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Normand, Kevin Sannes
Mar 05, 2018 -

Capital Toyota, Inc. responded

We appreciate the kind words! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Alicia. We couldn’t be happier to hear that you're satisfied with your experience with us. Please let us know how we can continue to help with your car and service needs!

March 02, 2018

Wonderful staff! Both Reta and Jerry made my process much smoother. They helped me with any conflicts that were in my way. Such an extremely friendly environment with More

by Areli_A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Mar 05, 2018 -

Capital Toyota, Inc. responded

Areli, it's great to know that you were well taken care of by Reta and Jerrry! Thank you for doing business with us and we look forward to seeing you again soon.

February 28, 2018

Marquita my sales representative was awsome I loves doing h The hospitality a five there is nothing like friendly people making the hassle of buyung a car less stressful. Marquita was the best. I will recommen More

by Stephanie Castle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Mar 01, 2018 -

Capital Toyota, Inc. responded

Thank you, Stephanie! We're glad to hear that your experience here has been so wonderful. Let us know if there's anything else we can do for you, and have an awesome day!

February 24, 2018

AWESOME!!!! QUALITY was outstanding, very informative and very friendly. Staff was helpful and polite. Brad was AWESOME! He was fun to work with and was great wit More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Feb 27, 2018 -

Capital Toyota, Inc. responded

Thank you for the review, Jessica! We're so glad to hear that your experience working with us was so pleasant. Please let us know if we can do anything more for you, and have a wonderful day!

February 24, 2018

EXCELLENT STAFF!! Going to a Dealership with credit like mine had me very nervous. Having been shopping around for a quality used vehicle, I was getting rejection after More

by SMoreland22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Weaver, Reta Maynor
Feb 27, 2018 -

Capital Toyota, Inc. responded

Thank you for the 5-star review, it was our pleasure to help you out! If you have any more questions or need our assistance with anything else, please call us. We'll do what we can to help!

February 21, 2018

Reta was wonderful to deal with on the 2012 Lexus. I made contact with Reta I let here know what vehicles we were looking for truck for me or a SUV for my wife she found the right SUV and even the righ More

by Andy2012
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Feb 27, 2018 -

Capital Toyota, Inc. responded

Thank you, Andy! We're glad we could help you all out, it was our pleasure! Have a terrific day!

February 21, 2018

Great Car Buying Experience Alicia was great to work with! She listened to everything I was looking for and paired me with the car of my dreams! She never pressured me or made More

by jhorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Feb 27, 2018 -

Capital Toyota, Inc. responded

Thank you for giving us 5 stars, it means a lot to us! We're so glad to hear that everything went well, and we're looking forward to next time already! Have a great day!

February 20, 2018

Made my car purchase a great experience. Marco was very helpful in the search of my new vehicle. He was friendly, quick, and professional. I was looking for a 4 runner which he was very knowl More

by Andrew Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Capital Toyota, Inc. responded

That's what we like to hear, Andrew! Thank you for telling us about your experience with Marco, he's definitely a big asset to our team. Enjoy your new vehicle!

February 19, 2018

great time buying a car My wife and I were very thankful for Reta. She found us a car that fit our needs perfectly. She was very friendly and courteous and helped us through More

by DBOLSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Feb 20, 2018 -

Capital Toyota, Inc. responded

Thanks for sharing your feedback! We're so happy to hear that Reta was such a big help, she'll really appreciate your kind words!

February 19, 2018

Reta's premiere customer service As a college student, I am on a tight budget and needed a car that would be dependable. Reta found the perfect fit for me. My 2013 toyota corolla is s More

by Taverascar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
Feb 20, 2018 -

Capital Toyota, Inc. responded

Thanks for letting us help you through the buying process! It's wonderful to know you enjoyed your time with Reta, she'll appreciate your recommendation!

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