Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Toyota, Inc.
Chattanooga, TN
1,621 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,621 reviews
September 05, 2017
Pleased with purchase and ease of decision. Marco Perez was very attentive and focused on our transfer to new 4 Runner. Well informed and communicated well. Very helpful with kind and friendly Marco Perez was very attentive and focused on our transfer to new 4 Runner. Well informed and communicated well. Very helpful with kind and friendly attitude. Stayed in tune, attentive, and focused on our purchase. More
by Fourth 4 Runner
Employees Worked With
Other Employees :
Finance office manager was very helpful in making and implementing purchase.
September 01, 2017
These people are liars!!!!! These people lied to my dad and overcharged him more than $3,000. We tried to call to get an answer but got hung up the 1st time. The 2nd time they to These people lied to my dad and overcharged him more than $3,000. We tried to call to get an answer but got hung up the 1st time. The 2nd time they told us that they will only talk to my dad because he’s the only 1 on the loan due to privacy laws. HE DOESN’T SPEAK ENGLISH AND THAT HOW CAPITAL TOYOTA WAS ABLE TO SCREW HIM OVER. DO NOT DO BUSINESS WITH THESE PEOPLE. More
by Patrick Le
Employees Worked With
Cedric Elliott
September 01, 2017
Excellent Customer Service I couldn't be happier with my experience. I went online and found the perfect truck and went home with that truck!!! They were friendly fast and cour I couldn't be happier with my experience. I went online and found the perfect truck and went home with that truck!!! They were friendly fast and courteous. They gave great financial help me out with my current situation.If your looking for someone to help you ask for Marquita Jones. She didn't put any pressure to buy a car she made sure I was happy and she was very easy to talk to. More
by Stephhay
Employees Worked With
Marquita Jones
August 31, 2017
Excellent service Marquita was great and helped a lot with me purchasing my first car and accoomoadates all my needs after vehicle purchase. Great customer service you Marquita was great and helped a lot with me purchasing my first car and accoomoadates all my needs after vehicle purchase. Great customer service you guys. More
by Jordang24
Employees Worked With
Marquita Jones
August 30, 2017
Excellent Service Department The service department is awesome! They are always prompt and courteous. The waiting area is clean and has multiple amenities to make customers comfor The service department is awesome! They are always prompt and courteous. The waiting area is clean and has multiple amenities to make customers comfortable during their wait time. World recommend to anyone needing service or repair. More
by dgreen
Employees Worked With
August 29, 2017
Marquita was great Marquita went above and beyond to meet all my expectations and exceed them. Made the whole experience great. I would recommended her to anyone looking Marquita went above and beyond to meet all my expectations and exceed them. Made the whole experience great. I would recommended her to anyone looking to buy. More
by Jacob Curd
Employees Worked With
Marquita Jones
August 29, 2017
Awesome sales Rep Marquita was friendly and knowledgeable. She came into the lot smiling and very approabable. These are qualities that makes return customers and man Marquita was friendly and knowledgeable. She came into the lot smiling and very approabable. These are qualities that makes return customers and many referrals. I will tell everyone I know about the awesome service. More
by Cnelson
August 23, 2017
Outstanding Employee I recommend anyone wanting to buy a car, ask to see Brad Doty. My wife and I were looking for a car today and Brad was kind enough to help us. It be I recommend anyone wanting to buy a car, ask to see Brad Doty. My wife and I were looking for a car today and Brad was kind enough to help us. It became obvious that Brad had an outstanding product knowledge and the personality to help people like us to understand what we were looking for and how each accessory operated and how important each was. I want to thank Toyota for having outstanding people like Brad that was not pushy but very helpful. More
by Bill & Mary
Employees Worked With
Brad Doty
August 18, 2017
Excellent experience Very pleasant experience. Marco was very attentive to our needs and what we wanted. He communicated with us prior to our visit to the dealership, whic Very pleasant experience. Marco was very attentive to our needs and what we wanted. He communicated with us prior to our visit to the dealership, which allowed us to choose our vehicle ahead of time. He also brought the vehicle out immediately after we arrived so we could look at it and test drive before making a f8nal decision. More
by happycustomer89
Employees Worked With
August 18, 2017
Awesome!!! I began searching the web for a used avalon. I found the car I was interested in but it was all the way in Chattanooga, TN. I live in southwest Ga. I I began searching the web for a used avalon. I found the car I was interested in but it was all the way in Chattanooga, TN. I live in southwest Ga. I decided to inquire about it, this was late Monday night. First thing Tuesday morning I had an email confirming the car was on the lot and still available. Thanks to the detailed video of the car that Josh sent, Chandler and I came to an agreement early afternoon on Thursday. Chandler was awesome enough to travel 300 miles as soon as the deal was closed to deliver my new car to me and have me sign the papers! I can't express how appreciative I am for that! I am a very busy self employed mom of 2 children, and they made this experience unforgettable! Thank you Chandler, Josh, and Capital Toyota!!! More
by Jennifer Roberts
