Capital Toyota, Inc.

Excellent Customer Service I recently purchased a Toyota Rav-4 from Jason Hill.My second trip there Jason had narrowed 2 vehicles down to my specific requests and had them waiti I recently purchased a Toyota Rav-4 from Jason Hill.My second trip there Jason had narrowed 2 vehicles down to my specific requests and had them waiting for me upon my arrival.Once my decision was made he quickly processed the paperwork and escorted me Mike Reno's office to begin the financing process.The process was very quick and Iwas out within an hour.Everyone that was involved with my purchase were very friendly and professional. I will highly recommend Capital Toyota to my friends and family. More

"Our new car experience " Reta was our salesperson. She was very friendly and eager to help in any way she could. When I called with a question, she returned my call in minutes Reta was our salesperson. She was very friendly and eager to help in any way she could. When I called with a question, she returned my call in minutes. Reta made us feel at home. Everyone was helpful and courteous! Thanks also to Richard, Jim and Gregory for last minute details!!! More

excellent Genna helped me find a a car tthat was in my budget, there was a few minor issues but they got them resolved in a great manner! Thank you so much for Genna helped me find a a car tthat was in my budget, there was a few minor issues but they got them resolved in a great manner! Thank you so much for helping me find a great car for me and my son! Also a big thank you to Steve Wilson y'all are great people! More

excellent made me feel like a important customer. fast friendly, courteous went beyond customer service. joe and reta were superb in handling my situation. lo made me feel like a important customer. fast friendly, courteous went beyond customer service. joe and reta were superb in handling my situation. love the Tacoma and warranty. More

Highlander limited Was looking for a used Toyota Highlander limited with beige interorior I got 2012 just like I wanted, at a good price and great service. I am very p Was looking for a used Toyota Highlander limited with beige interorior I got 2012 just like I wanted, at a good price and great service. I am very pleased. More

Capital was able to locate hard to find vehicle I just purchased a 2014 Tacoma 4x4 double cab from Patrick Shadrick. The vehicle I was looking for is somewhat rare. I wanted the longer bed with the I just purchased a 2014 Tacoma 4x4 double cab from Patrick Shadrick. The vehicle I was looking for is somewhat rare. I wanted the longer bed with the double cab. Patrick worked to find a suitable vehicle at another dealer and was quickly able to bring it to Chattanooga. He was very knowledgeable and helpful. I'll go back to him on my next Toyota purchase. More

My Experience with Capital Toyota Very satisfied with my experience with Patrick Shadrick. Love my new Toyota Camry! Easy transaction and also had a good experience with financing and Very satisfied with my experience with Patrick Shadrick. Love my new Toyota Camry! Easy transaction and also had a good experience with financing and the gentleman that helped with that. Would recommend this dealer and salesman to anyone. More

Right Car, Right Place We've been in the car market for virtually two years. As this vehicle would be an "additional" vehicle, we carefully took our time in the car buying We've been in the car market for virtually two years. As this vehicle would be an "additional" vehicle, we carefully took our time in the car buying process. During this two year process, we visited and test drove cars at no less than 7 dealerships in the Chattanooga area. About three months ago, we first met Jason when we test drove the Prius. While we definitely weren't fans of the Prius, we remembered Jason's charisma. When we decided to test drive the Corolla, we knew we wanted to work with Jason. Jason actually remembered us from three months ago and remembered our previous experience with the Prius. Jason let us drive the Corolla to our house to ensure it fit in our garage and was very informative. Jason does a good job of reading his customers and knows when to interject facts or to just let you enjoy the test driving experience and ask questions when necessary. We never felt pressured working with Jason. After test driving a vehicle at another dealership, we returned to Capital Toyota and purchased the Corolla. As we own another, 9 yr old, Toyota (not purchased at Capital), we were familiar with the level of care and service at this dealership, and that was another "pro" for purchasing a car here. A good dealer relationship is important to us. We know that they want us happy for the life of our car. We know that we're not just a number at Capital Toyota. More

New Car Shopping I purchased a Corolla from Patrick Shadrick in 2006 and went back to Capital again to purchase another one. I was referred to Patrick again and was ve I purchased a Corolla from Patrick Shadrick in 2006 and went back to Capital again to purchase another one. I was referred to Patrick again and was very pleasantly surprised. Patrick is very knowledgeable about the product. The whole experience was great, it was very easy and everyone was friendly. Since I have purchased 2 Corollas from Capital I would very definitely recommend them to family and friends. I am very happy with my new car! More

Outstanding Customer Service I can't say enough about how Jason made me feel comfortable with a difficult financial decision I had to make due to recent changes in our household I can't say enough about how Jason made me feel comfortable with a difficult financial decision I had to make due to recent changes in our household income. I didn't want to let go of my beloved 'customized' (more added bells & whistles) slightly older Camry but knew I needed to cut some monthly expenses. I walked away slightly sad to let my car go but knew in my heart it was the right decision & knew I was still driving away in a car that I can relay on and will come to love in time. If not for the caring & understanding manner of Jason I'm not sure I would be as "at peace" with the decision. This is my second car to purchase from Capitol and I can assure you in a few years and hopefully in better circumstances I will be back in to once again get another "my car" customized & personalized with my wants. Thank you for caring & helping us through this humbling & difficult decision> SH More