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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,981 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,981 reviews

November 16, 2017

We had a great experience. We will come back to this dealership bc the way we were treated. Great experience and everyone was friendly. Our sales woman was great and very helpfu More

by KatCooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detha Yoder , Alicia Normand
Nov 20, 2017 -

Capital Toyota, Inc. responded

That is what we like to hear, Kat! Our team strives to provide top-notch service each and every day. We are happy to see that you were able to experience that commitment to excellence! We hope you enjoy your new vehicle and look forward to working with you again soon!

November 16, 2017

Great service and care for the customer Capital Toyota is a great car experience my son was just starting with credit Marquita was great and offered him a lot of good advice was an overall g More

by Vickiepotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marquita Jones
Nov 20, 2017 -

Capital Toyota, Inc. responded

Thank you for your great feedback, Vickie! We are pleased to see that you and your son both had a fantastic experience here with us at Capital Toyota! Please don't hesitate to let us know if there is any way we can be of service to you in the future. We hope your son enjoys his new vehicle!

November 16, 2017

Best decision I have made in a long time I was coming in to look at a used vehicle but Alicia quickly showed me how I could get into a brand new 4 Runner for about the same cost. She found me More

by Cindy4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Normand
Nov 20, 2017 -

Capital Toyota, Inc. responded

Wow, Cindy! Thank you for taking the time to tell us how your buying experience went! We know that Alicia will love to hear how impressed you were with her services. Please let us know if there is anything we can assist you with in the future. We are always more than happy to help! Enjoy your new 4-Runner and have a wonderful day!

November 16, 2017

Experience was positive with sales and finance We were just starting our search for a replacement vehicle. Our 1997 Chevy Tahoe was becoming a money pit. We had not purchased a vehicle since 2011 More

by bowersrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kaufman, Brad Doty
Nov 20, 2017 -

Capital Toyota, Inc. responded

Wow! Thank you for sharing your outstanding experience with us! We are thrilled to read that Brad and Joe were so helpful during your buying process. They are both great assets to our team and we are lucky to have them! Please let us know if there is ever anything we can assist you with in the future. We appreciate your kind comments and recommendation and we hope you enjoy your Lexus GX 460!

November 15, 2017

Most excellent service and personality for a anxious moment The service was top notch and high caliber nothing negative to say at all came with hopes and left with a dream the crew worked quickly to make it pos More

by Tad4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Avratin
Nov 16, 2017 -

Capital Toyota, Inc. responded

You're very welcome! We love to hear that you had such an incredible car buying experience with our Capital Toyota team. Congratulations on your new vehicle and we hope to see you again in the future!

November 12, 2017

Great Service Called and scheduled my service for the next day. Dropped my car off and got it back by noon. All work was done satisfactory and Richard was extreme More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Levi
Nov 14, 2017 -

Capital Toyota, Inc. responded

Thank you for bringing your vehicle in for service, Sam! We were happy to help you out. Come back anytime!

November 12, 2017

Great deal!!! Jacob did afresh job showing us all of the different options we had for a 4 Runner. He wasn’t pushy and didn’t pressure us in any way. We love our new More

by Tnparkranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Avratin
Nov 14, 2017 -

Capital Toyota, Inc. responded

Thank you for the kind comments about Jacob! We are glad to hear he was so helpful during your recent visit. Enjoy your new car!

November 11, 2017

Bought a new car We were in the market for a used 4 Runner. Brad Doty was not only helpful and informative, but also a pleasure to deal with. Kudos to Capitol Toyota! More

by Scamp749
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Nov 14, 2017 -

Capital Toyota, Inc. responded

Thank you for coming in to see us! We are glad to hear that Brad was so helpful. Enjoy your new car!

November 06, 2017

Time of my life Marquita jones went above and beyond to help me get what makes me happy. I highly recommend her to sell you a car! We recently had a death in the fami More

by Cogle62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Nov 07, 2017 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to leave a review! We are glad Marquita was able to work with you and get you into a car that you love. We are sorry for your loss, it's good to hear that she was a great listening ear. We greatly appreciate your continued business and we look forward to seeing you again soon!

October 31, 2017

very satisfactory, Marco Perez was extremely nice & helpful The whole staff was friendly, the experience was very nice. Marco brought us hot coffee and ice water. He explained every thing about the car, took More

by mermaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2017 -

Capital Toyota, Inc. responded

Thank you for the kind review! We're happy that Marco could provide excellent service and give you beverages throughout the car buying experience. We hope you love your new car. Congratulations and we look forward to seeing you again!

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