Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Toyota, Inc.
Chattanooga, TN
1,629 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,629 reviews
October 01, 2022
Marquita put me at ease right off the bat/ she asked what I was looking for and needed. We looked at three different makes of vehicles and she was very well versed on how to operate the Kia, Toyota and Infin I was looking for and needed. We looked at three different makes of vehicles and she was very well versed on how to operate the Kia, Toyota and Infinity. Personality plus and great all around sales person. Highly recommend anyone to go see Marquita. More
by toyboy
Employees Worked With
Marquita Jones
October 01, 2022
Would definitely recommend her, very helpful and made the process really easy. She stayed after hours and made sure I was taken care of. Thumbs up for sure!! process really easy. She stayed after hours and made sure I was taken care of. Thumbs up for sure!! More
by lukeriddle44
Employees Worked With
John was also very helpful , Marquita Jones
September 30, 2022
Marquita was very understanding and patient with my concerns. She was thorough And professional. I felt like I had made a friend as well as connected with a reliable and competent ally in the car indus concerns. She was thorough And professional. I felt like I had made a friend as well as connected with a reliable and competent ally in the car industry. She left the door open for me to return to have any questions about the car answered. That is important. More
by suzteddaz
Employees Worked With
Marquita Jones, Faith Ann Conrady
September 26, 2022
Capital Toyota is the only dealer I use for repairs in Chattanooga area. I am always pleased with their excellent service. Chattanooga area. I am always pleased with their excellent service. More
by hughbull
Employees Worked With
September 24, 2022
The service was on time and done well no questions not answered will return on scheduled time for service next everyone was polite made me feel welcome Thanks answered will return on scheduled time for service next everyone was polite made me feel welcome Thanks More
by Pickensroy
Employees Worked With
September 22, 2022
I would recommend this sales woman to anyone she worked hard to find me the vehicle I needed and I am very pleased the Dearler ship was very helpful. hard to find me the vehicle I needed and I am very pleased the Dearler ship was very helpful. More
by hoshie.shoshie2@gmail.com
Employees Worked With
Marquita Jones
September 21, 2022
Same as last visit, no communication. Had an appt. at 10:20, left at 12:00, with no communication until 5 minutes before my car was ready, only then, tried to sell me wiper blades. Ask 1 Had an appt. at 10:20, left at 12:00, with no communication until 5 minutes before my car was ready, only then, tried to sell me wiper blades. Ask 1 question about my car, and was told I would have to make another appt. Customer Service stops once you buy your vehicle. More
by Cynthia
Employees Worked With
Would have to look on paperwork .
September 21, 2022
Excellent Experience , friendly staff , took less than an hour to do 10,000 mile service hour to do 10,000 mile service More
by Northgeorgianick
Employees Worked With
September 20, 2022
I appreciate the time and concern that Marco invested in securing our car. He and Chris both did good jobs. securing our car. He and Chris both did good jobs. More
by Gary Phillips
Employees Worked With
