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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,630 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,630 reviews

September 16, 2022

They were so helpful and courteous. The service technician was very knowledgeable of what I needed and helped me through the process More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mcculloch
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Sep 21, 2022 -

Capital Toyota, Inc. responded

Hi Gail! We are happy to hear that you had a great experience and thank you for your business!

September 13, 2022

AJ Turner was courteous and prompt. The service was performed in a timely manner. I guess the cost keeps going up! More

by Koothoosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Turner
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Sep 21, 2022 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave a 5-star review! Supply chain issues have taken a toll on pricing in many areas but we are striving to find ways to mitigate the increases.

Sep 21, 2022 -

Koothoosi responded

The consumer also has a limit as to how much he can bear of the price increases.

September 09, 2022

Nice, on-time job. Technician forgot to reset the “service required” message. Otherwise, good job. More

by jdmackay11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t Know
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Sep 21, 2022 -

Capital Toyota, Inc. responded

Thank you for the great review and please feel free to stop back by to have the message reset!

September 09, 2022

Great service all the way around from dealer to service and collision center. Thanks for all the help you guys have provided. More

by derickforester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reta Maynor
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Sep 21, 2022 -

Capital Toyota, Inc. responded

Hi Derick and thank you for taking the time to leave a great review!

September 08, 2022

Everyone was very helpful and friendly. Lots of good information. Love my new car. I will always buy from this dealership. More

by Judy4wes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curry Stone
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Sep 21, 2022 -

Capital Toyota, Inc. responded

Hi Judy and welcome to the Capital Toyota Family! We are happy to hear that you love your new car!

September 08, 2022

They were very kind answered any questions I had and I loved the way my car looked when I picked it up. More

by Dunnie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy at the collision Center
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Sep 21, 2022 -

Capital Toyota, Inc. responded

Hi Dunnie and thank you for the great review!

September 07, 2022

They quoted me one price and then when picked car up was a higher bill. Used scare tactics to try and get 900 more dollars from me l live in Florida and my granddaughter who lives there I was helping out a More

by Mobilcater
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Lundeen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2022

Confusion about type of oil to use for oil change on Rav 4. Friendly service More

by jerrypond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Thacker and James
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August 30, 2022

Capital Toyota made my car buying experience so easy and smooth. FaithAnn, Aaron and Brandon were extremely helpful. I would definitely recommend doing business here! More

by Haley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Ann Conrady
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Sep 02, 2022 -

Capital Toyota, Inc. responded

Hi Haley and thank you for taking the time to leave a great review! Welcome to the Capital Toyota Family!

August 29, 2022

Didn’t take long at all and covered all areas of my car very oleased More

by Navymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Cordell
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Sep 02, 2022 -

Capital Toyota, Inc. responded

Thank you for the 5-star review!

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