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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,988 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,988 reviews

August 09, 2023

Nice guy. Currie went above and beyond without being a pushy salesman type. He presented numbers and other info in a straight forward way without “hidden” fee’ More

by Jonevanstiedye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your feedback about your experience with Currie at our dealership. We're delighted to hear that you had such a positive interaction with him. It's wonderful to know that Currie provided you with exceptional service and went above and beyond to assist you without being pushy. We take pride in our team's commitment to transparency and honesty, and we're glad that Currie presented all the information in a straightforward manner without any hidden fees. Your recommendations to others to see Currie personally mean a lot to us. Word-of-mouth referrals are a testament to the quality of service we strive to provide, and we're grateful for your trust in us. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service in the future. Thank you for choosing us at Capital Toyota!

August 09, 2023

The service was quick. That’s all I can think of today and I used a coupon…still expensive More

by lad81452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide feedback on your recent service experience with us. We're pleased to hear that you found our service to be quick and efficient. Your time is valuable, and we strive to make your visit as convenient as possible. We also appreciate your honesty about the cost, even with the coupon. While we do our best to provide competitive pricing and offer coupons to help our customers save, we understand that vehicle maintenance expenses can still add up. If there's anything specific you'd like to discuss about the cost or if you have any other questions, please feel free to reach out to us. Your feedback helps us continually improve our services and offerings. Thank you for choosing Capital Toyota for your vehicle service needs. We hope to have the opportunity to serve you again in the future.

August 06, 2023

Always a great experience. Service is super helpful. Chris Smith is always available to help me out. More

by dedrahale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you consistently have great experiences at Capital Toyota and that our service team, particularly Chris Smith, has been instrumental in making your visits enjoyable and helpful. Providing excellent customer service and ensuring our customers have a seamless experience are our top priorities, and we're delighted to know we've been meeting your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to Chris or our team. Thank you for your continued trust in Capital Toyota. We appreciate your support and look forward to serving you again.

August 06, 2023

Capital Toyota made buying a car easy and gave me confidence in who I was buying a car from. More

by chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doyala Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us at Capital Toyota! We're delighted to hear that your car-buying journey was made easy and that you felt confident in your decision to buy a car from us. We understand that buying a car is a significant decision, and we're pleased that we could provide you with a seamless and confident experience throughout the process. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your car purchase. We value your trust and look forward to serving you again in the future.

August 05, 2023

Curry Stone made my car buying experience wonderful. I did not feel pressured and would highly recommend. More

by jesspino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with Curry Stone at Capital Toyota! We're thrilled to hear that he made your car-buying experience wonderful and that you didn't feel pressured throughout the process. At Capital Toyota, we believe in providing a comfortable and pressure-free environment for our customers, and we're glad that Curry Stone exemplified this approach. Your recommendation means a lot to us, as word-of-mouth referrals are a reflection of the quality service we strive to provide. If you have any more feedback, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again in the future.

August 05, 2023

Great salesman and Excellent service. In and out in less than 2 hours. Completely satisfied with our new SUV. Highly recommended!!! More

by seanmcillwain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase McIllwain
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your wonderful experience with us at Capital Toyota! We're thrilled to hear that you had a great salesman and received excellent service during your visit. It's fantastic that you were able to complete the process and drive away in your new SUV in less than 2 hours. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We truly appreciate your recommendation and trust in our dealership. If you have any more feedback, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Capital Toyota for your new SUV, and we look forward to continuing to serve you in the future.

August 04, 2023

Great Service Department, very quick and reliable. Cashier was nice, I would recommend them for any maintenance and service needs More

by Kdonoho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback about our Service Department at Capital Toyota! We're delighted to hear that you had a great experience with our quick and reliable service, as well as our friendly cashier. Your recommendation means a lot to us, and we truly appreciate your trust in our team for your maintenance and service needs. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle maintenance needs. We value your support and look forward to serving you again in the future.

August 04, 2023

Great service. Gwen went above and beyond to help me navigate my cracked windshield and the insurance. More

by Emiky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're pleased to hear that you received great service and that Gwen went above and beyond to assist you with navigating your cracked windshield and insurance matters. Customer satisfaction is our goal, and we're glad to know that Gwen's efforts were appreciated. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your needs. We appreciate your support and look forward to serving you again in the future.

August 03, 2023

Courteous and professional staff. Service Department has done efficient work with no issues. Charges are fair based on industry standards More

by R. Hefner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you've had a positive experience with our courteous and professional staff. We're also glad that our Service Department has provided efficient work without any issues, and that you find our charges fair based on industry standards. Customer satisfaction is important to us, and we're delighted that we could meet your expectations. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota. We value your support and look forward to providing you with excellent service in the future.

August 02, 2023

Excellent service! I have not been disappointed. Every time I have had my vehicle serviced it has been a great experience. Can’t say enough about the customer service a More

by Bransonkennedy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Delmas Rigsby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Levi, Jamey Blevins, Ashley Foster, Hunter Millican
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Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for your kind words and for sharing your consistently positive experience with our service at Capital Toyota! We're absolutely thrilled to hear that you've consistently received excellent service and have had great experiences every time you've had your vehicle serviced. Customer satisfaction is our top priority, and we're honored to have earned your trust and positive feedback. If you ever have more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle service needs. Your continued support means a lot to us, and we're excited to continue providing you with top-notch service.

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