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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,988 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,988 reviews

August 02, 2023

Very good experience. Yes there are places that can change oil cheaper but nobody has the knowledge and training Capital Toyota brings to the table. I have been in my fair More

by Wasntmee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey Blevins
Aug 10, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us at Capital Toyota! We truly appreciate your kind words and your recognition of the value that comes with choosing our dealership for your maintenance needs. Your confidence in our knowledge, training, and the overall quality of service means a lot to us. We take pride in the level of expertise and care that we provide to our customers, and we're glad to hear that it's reflected in your experience. If you have any more feedback, questions, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing Capital Toyota for your maintenance needs, and we're committed to continuing to provide you with top-notch service in the future.

July 24, 2023

They were excellent at every step of the way, especially Curry Stone, the car salesman! More

by fisher_t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Capital Toyota, Inc. responded

Thank you for the wonderful feedback! We're thrilled to hear that you had an excellent experience with us, and Curry Stone, the car salesman, stood out in providing exceptional service. At Capital Toyota, we take pride in delivering excellent service at every step of the way, and it's great to know that we met your expectations. We'll make sure to pass on your compliments to Curry Stone, as he'll be delighted to hear that his efforts have been appreciated. If there's anything else we can do for you or if you have any questions, please feel free to reach out. We value your support and look forward to serving you again and providing the same level of excellence in the future!

July 23, 2023

I appreciate the text reminders for my appointment. Always take my vehicle promptly. Answers my questions with confidence. I have always bought Toyota vehicles. More

by herblady32708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Millican
Jul 27, 2023 -

Capital Toyota, Inc. responded

Thank you for the fantastic review! We're delighted to hear that you had a great experience during your first visit to Capital Toyota for service on your '23 4-Runner. Providing top-notch customer service is our priority, and we're thrilled that we could meet your expectations. Your satisfaction is important to us, and we're grateful for your kind words. If you have any further feedback or if there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future and continuing to exceed your expectations!

July 20, 2023

Great service. Friendly staff. Work done in car was finished quick. Will return again for another service More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins
Jul 27, 2023 -

Capital Toyota, Inc. responded

Thank you for the wonderful feedback! We're delighted to hear that you had a great service experience with us. At Capital Toyota, providing excellent service and a friendly atmosphere is what we aim for, and we're thrilled that we could meet your expectations. We understand the importance of efficient service, and we're glad to know that your work was done quickly. We truly appreciate your kind words and your decision to return for another service. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. We look forward to serving you again and providing the same level of excellence on your future visits!

July 18, 2023

Never have I had such a pleasure boat experience in buying a car. Curry exceeded all expectations and kept in contact with months after the purchase to ensure we were well taken care of. Looking forwar More

by lbbrock1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your fantastic 5-star review! We are thrilled to hear that your boat-buying experience with Curry exceeded all expectations. Providing exceptional service and ensuring our customers are well taken care of is our top priority, so we're delighted to know that we achieved that goal for you. Maintaining a strong relationship with our customers is of utmost importance to us, and we're glad to hear that Curry kept in contact with you even after the purchase. Your satisfaction is not just a one-time event; we aim to establish long-lasting connections and be there for you throughout your ownership journey. We can't express how excited we are to have you as a valued customer, and we genuinely appreciate your trust in us. When you're ready for your next purchase, we'll be here with open arms, ready to assist you once again. We strive to continually enhance our services, so we're confident that your future experience with us will be just as enjoyable, if not better. Thank you again for choosing Curry for your boat purchase, and we eagerly await the opportunity to serve you again in the near future. If you have any questions or need any assistance, please don't hesitate to reach out. Wishing you many wonderful adventures on the water!

July 18, 2023

Wow! !! You have a superb salesman in Curry Stone, treated us like royalty. He qualified our needs and found us the perfect car for both our budget and li More

by willis.e.martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Capital Toyota, Inc. responded

Thank you so much for your incredible 5-star review! We're absolutely thrilled to hear about your superb experience with our salesman, Curry Stone. Providing top-notch service and treating our customers like royalty is what we strive for, so we're delighted to know that Curry went above and beyond to meet your needs. It's fantastic to hear that Curry took the time to understand your requirements and found the perfect car that fits both your budget and lifestyle. We believe that a personalized approach is key to ensuring customer satisfaction, and Curry's dedication to qualifying your needs truly exemplifies that. We're proud to have Curry as part of our team, and your feedback reinforces our confidence in his exceptional abilities. Rest assured, we will make sure to recognize him for his outstanding service and dedication to delivering an unforgettable experience. Thank you once again for choosing us and for taking the time to share your wonderful feedback. Should you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again in the future and providing you with another exceptional experience.

July 15, 2023

Very professional and at the same time personable approach to the selling process. Great people. More

by Rlpenn5775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a review. We greatly appreciate your kind words about our professional and personable approach to the selling process. At [Your Company Name], we strive to provide exceptional service by combining professionalism with a warm and friendly demeanor. We believe that building a strong rapport with our customers is essential in creating a positive buying experience. Our team takes pride in delivering a professional service while also establishing a personal connection with each individual. We want you to feel valued and comfortable throughout the entire process. We're thrilled to know that our approach resonated with you and that you found our team to be great people. Your satisfaction and positive experience mean the world to us, and we will continue to uphold these standards for all our customers. Thank you once again for your feedback and for choosing us. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We're here to assist you and ensure your complete satisfaction.

July 14, 2023

Top notch service; prompt, courteous, professional, and attentive. They’ve been servicing my cars for over 10 years, and have done an excellent job. Highly recommended! More

by blgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Levi
Jul 18, 2023 -

Capital Toyota, Inc. responded

Thank you for your outstanding 5-star review! We appreciate your kind words and your continued trust in Capital Toyota for over 10 years. Providing top-notch service is our priority, and we're thrilled to know that we've consistently met your expectations. We take great pride in offering prompt, courteous, and professional service to our valued customers. Your satisfaction is of utmost importance to us, and we're delighted to hear that our team has been attentive to your needs throughout the years. Thank you for recommending us to others. We truly appreciate your support and look forward to continuing to serve you with the same level of excellence for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Capital Toyota as your trusted service provider.

July 14, 2023

Great service, friendly staff. Thank goodness for the valet service! It was a time saving and very appreciated extra! More

by sdorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Sprouse
Jul 18, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We greatly appreciate your kind words about the great service you received and our friendly staff at Capital Toyota. We understand the value of excellent customer service, and we're delighted to hear that our staff provided you with a positive and friendly experience. We strive to create a welcoming and accommodating environment for all our customers. We're also thrilled to know that our valet service made a difference for you. Our aim is to provide convenient and time-saving solutions to enhance your experience with us. It's wonderful to hear that our valet service was appreciated and helped to save you time during your visit. Thank you again for choosing Capital Toyota and for your valuable feedback. We're here to assist you with any future automotive needs you may have, so please don't hesitate to reach out to us. We look forward to serving you again and providing you with the same great service.

July 13, 2023

We were just driving through and Curry was outside and very approachable. We told him what we were looking for. There wasn’t one on the lot but with his knowledge and experience he said he had something t More

by jjthompson101
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience at our dealership and specifically highlighting Curry's exceptional service. We're delighted to hear that Curry was approachable and went above and beyond to assist you in finding a vehicle that met your needs. At our dealership, we strive to provide personalized and attentive service to every customer, and it's wonderful to hear that Curry demonstrated his knowledge and experience to offer you an alternative that turned out to be a great fit for you. We take pride in our team's commitment to honesty, low-pressure sales, and prioritizing the interests of our customers throughout the purchase process. It's fantastic to know that you felt well taken care of and that Curry played a crucial role in ensuring your satisfaction. We greatly appreciate your trust in us and your feedback. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We are here to help and ensure that your ownership experience continues to be enjoyable. Thank you once again for choosing our dealership. We look forward to serving you in the future.

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