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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,605 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,605 reviews

June 29, 2021

Marquita was able to get me not one but two 2021 limited 4runners during a time of limited availability. She is fabulous!!! She is the one to see for a no hassle buying experience. More

by Brucedyer75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jun 30, 2021 -

Capital Toyota, Inc. responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Capital Toyota with only the best there is to offer. It’s so lovely to hear that Marquita helped to make your experience such a positive one. Enjoy your new Toyota 4-Runner!

June 29, 2021

Marquita was the best & helped us without pressuring us. She had the vehicles ready for us to drive and had several options for us to choose from. More

by mclinton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jun 30, 2021 -

Capital Toyota, Inc. responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We will be sure to let Marquita know about your kind words.

June 29, 2021

Mrs Jones pulled us back to capital toyota. We have had some negative experiences there in the past and decided to use another toyota for purchase but thanks to mrs jones she got our business back- so cong More

by KellyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jun 30, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your comments and feelings about Mrs. Jones. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

June 25, 2021

Excellent service department great bunch of folks!! Highly recommended this service department! More

by Poohbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DONNIE THACKER
Jun 28, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review! and we are glad you had a great experience!

June 21, 2021

Very good experience. Knowledgeable about product friendly and courteous will definitely be coming back to the location. Everything handled very well. Wry pleased with this excellent service More

by Cayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty A Woody
Jun 21, 2021 -

Cayman responded

This was a pleasing atmosphere all the way.

June 20, 2021

Always have a pleasant visit for service and waiting area is nice and comfortable. Coffee was available this time and was appreciated but do miss breakfast treats that used to be served before COVID-19 More

by Rabbitlennon
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Capital Toyota, Inc. responded

We are glad to hear that you have enjoyed your visit and thank you for the kind words!

Jun 24, 2021 -

Rabbitlennon responded

Good personnel and service

June 18, 2021

I am actually rating the DETAIL Center. My experience with with their service department rates 3 stars. I had my 2015 Avalon detailed at Capital Detail Center. They did an EXCEPTIONAL JOB. My car loo More

by reginaldmmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coffee and Kathlyn Oswald
Jun 23, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review of our detail department! We would love to hear more about the 3-star review of our service department so we could have an opportunity to improve. Feel free to call us at 423-892-0661

June 14, 2021

Mr. Stone was very professional and nice to my wife and I. He knew what he was talking about. I look forward to buying another car from Mr. Stone. Curry. More

by Jimmy.48Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curry Stone
Jun 22, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and welcome to the Capital Toyota Family!

June 14, 2021

This review is for Capital Toyota PRE-OWNED CARS DEALERSHIP. This is the second car I've bought here. Ask for Curry! He's knowledgeable and efficiently assesses what's really important to you.. More

by ChattDamnYankee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curry Stone, Joe Kaufman, Donnie Thacker
Jun 22, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words! We are happy to hear that you continue to choose to be a part of the Capital Toyota Family! Curry and the rest of the team do a great job and we are glad to have them!

June 14, 2021

Awesome Scott Lundeen was very professional and nice. He is also very knowledgeable and he deserves a 5 star. The lady that checked me out was very nice as well. Great experience! More

by mark.holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

mark.holland responded

Awesome

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