Back

Capital Toyota, Inc.

Chattanooga, TN

4.8
1,628 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

5808 Lee Highway

Chattanooga, TN

37421

Directions

By Type

Showing 1,628 reviews

July 01, 2021

Marquita easily convinced me to drive 3 hours to trade for a 2021 4Runner Venture. It was so worth the drive and I’m excited to show off my new SUV!! More

by lswayney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jul 05, 2021 -

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you for the kind words!

June 30, 2021

Marquita was great, she listened to our needs and helped us find another great vehicle. We have purchased several vehicles from her and will continue to do so. More

by topofpage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Marquita Jones
Jun 30, 2021 -

Capital Toyota, Inc. responded

Thank you so much for your 5-star review! We will share this with the store team and Marquita to let them know to keep up the amazing work!

June 29, 2021

Marquita was the best & helped us without pressuring us. She had the vehicles ready for us to drive and had several options for us to choose from. More

by mclinton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jun 30, 2021 -

Capital Toyota, Inc. responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We will be sure to let Marquita know about your kind words.

June 29, 2021

Mrs Jones pulled us back to capital toyota. We have had some negative experiences there in the past and decided to use another toyota for purchase but thanks to mrs jones she got our business back- so cong More

by KellyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jun 30, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your comments and feelings about Mrs. Jones. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

June 29, 2021

Marquita was able to get me not one but two 2021 limited 4runners during a time of limited availability. She is fabulous!!! She is the one to see for a no hassle buying experience. More

by Brucedyer75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jun 30, 2021 -

Capital Toyota, Inc. responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Capital Toyota with only the best there is to offer. It’s so lovely to hear that Marquita helped to make your experience such a positive one. Enjoy your new Toyota 4-Runner!

June 29, 2021

Marquita is the Best of the best hands down, bar none. She made car buying a pleasure. I recommend Marquita 100%. No one's better More

by Practman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jun 29, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and welcome to the Capital Toyota Family!

June 25, 2021

Excellent service department great bunch of folks!! Highly recommended this service department! More

by Poohbutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DONNIE THACKER
Jun 28, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review! and we are glad you had a great experience!

June 21, 2021

Very good experience. Knowledgeable about product friendly and courteous will definitely be coming back to the location. Everything handled very well. Wry pleased with this excellent service More

by Cayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty A Woody
Jun 21, 2021 -

Cayman responded

This was a pleasing atmosphere all the way.

June 20, 2021

Always have a pleasant visit for service and waiting area is nice and comfortable. Coffee was available this time and was appreciated but do miss breakfast treats that used to be served before COVID-19 More

by Rabbitlennon
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Capital Toyota, Inc. responded

We are glad to hear that you have enjoyed your visit and thank you for the kind words!

Jun 24, 2021 -

Rabbitlennon responded

Good personnel and service

June 18, 2021

I am actually rating the DETAIL Center. My experience with with their service department rates 3 stars. I had my 2015 Avalon detailed at Capital Detail Center. They did an EXCEPTIONAL JOB. My car loo More

by reginaldmmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Coffee and Kathlyn Oswald
Jun 23, 2021 -

Capital Toyota, Inc. responded

Thank you for the great review of our detail department! We would love to hear more about the 3-star review of our service department so we could have an opportunity to improve. Feel free to call us at 423-892-0661

...
90
...