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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,607 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,607 reviews

December 21, 2020

Marquita is Awesome!! She went above and beyond what was expected of her. She goes the extra mile! She is very informative and knowledgeable and made our experience purchasing our new 4Runner great!! More

by Spadgett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Jan 05, 2021 -

Capital Toyota, Inc. responded

We are proud your experience was an exceptional one! Welcome to the Capital Toyota Family!

December 14, 2020

I enjoyed my experience. I am very thankful for the effort the she and the finance guy put in to make it happen. They were very professional but down to earth as well and easy to get along with, which More

by Brandonburgess8022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones, James McGuffee
Jan 05, 2021 -

Capital Toyota, Inc. responded

Thank you Brandon for your kind words. We are proud to know your experience was an exceptional one. Welcome to the Capital Toyota Family!

December 04, 2020

Got the upgrade of the car that I absolutely love! The customer service was great. Very nice deals and friendly people! I definitely recommend Toyota to all. More

by Rganderson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Capital Toyota, Inc. responded

We greatly appreciate your feedback and look forward to assisting you in the future. Welcome to the Capital Toyota Family!

November 24, 2020

Jeremy was AWESOME. I spoke to him around 10 am, i told him what i was looking for and by the end of the day, we had reached a deal. Jeremy brought the vehicle that i purchased to me, I would refer Jere More

by BHENDERSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Capital Toyota, Inc. responded

We appreciate your feedback about Jeremy and your experience with us. Thank you for your positive review and 5 star rating! Welcome to the Capital Toyota Family!

November 18, 2020

The dealer was great to deal with and was upfront about the used vehicle I was buying. I drove 4 hours to buy a used vehicle and they were great. They made sure everything was as perfect as it could be. I More

by Nirvin24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones, Shawn Cordell
Nov 23, 2020 -

Capital Toyota, Inc. responded

We appreciate your kind words. We strive to create amazing customer experience for each client, near or far! We are proud to know you trusted us enough to drive the distance, and we made it worth your while! Welcome to the Family!

November 11, 2020

Very well run facility. Honest and fair pricing. Nice staff. Had to wait for vehicle during diagnostic and repair. Clem and comfortable waiting area. Good experience. More

by jimmyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Capital Toyota, Inc. responded

Sir, we are thrilled to know you had an amazing time with Our Capital Toyota Team. We look forward to assisting you with all of your Service needs!

October 23, 2020

Great service department! Good attention to detail. They got me in and out quickly and on time. They are definitely good people to deal with. More

by allens37379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Capital Toyota, Inc. responded

We appreciate your kind words and positive review. Thank you for trusting us with your vehicle needs. Come back and see us!

October 20, 2020

Jeremy was awesome! He really works hard for you and tries to make sure your happy with what you get. Would definitely recommend him Jeremy Wright. More

by Jennifer Rollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Capital Toyota, Inc. responded

Jennifer, we appreciate your kind words about Jeremy, he will happy to hear them. Welcome to the Capital Toyota Family!

October 15, 2020

I appreciated the convenience of having my wife's vehicle picked up at her work. It was picked up and returned on time. The communication was good. I would definitely recommend Capital Toyota! More

by Rod G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Gammon
Oct 19, 2020 -

Capital Toyota, Inc. responded

On behalf us all of us at Capital Toyota, I would like to thank you for sharing this great review about our dealership!

October 14, 2020

Great, fast, courteous service. Excellent customer service. Honest and easy to deal with. No gimmicks to bring you in. Best car buying experience so far !!! More

by Bootzie2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe - quick easy to deal with. Explained all questions up front. , Marquita Jones
Oct 19, 2020 -

Capital Toyota, Inc. responded

Thanks for sharing your rating with us and the community!

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