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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,658 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,658 reviews

April 14, 2021

Capital Toyota always provides excellent service! Friendly, efficient employees from check in to check out. I leave confident that my vehicle has been well taken care of. Thanks 🙏 More

by Skarwisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Wallace, Andrew Whitaker
Apr 15, 2021 -

Capital Toyota, Inc. responded

It’s great to hear that your visit with us earned a 5-star rating! We look forward to seeing you again on your next visit.

April 09, 2021

Will was excellent to work with. We purchased a 2018 Camry SE for our daughter. Told him we was thinking about getting a Camry also. We wanted the XSE model. He said he would look for us and contact More

by j.keo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your comments and feelings about Will. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

March 30, 2021

Marquita was great to work with! I went in looking for a Camry and she found one for me that was definitely to my liking! I didn't feel rushed at all and would happily recommend her to anyone reading! More

by Xavier V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 07, 2021 -

Capital Toyota, Inc. responded

Congratulations on your new Toyota Camry! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marquita knows how pleased you are with your Toyota Camry.

March 27, 2021

Marquita was excellent. She made my vehicle buying Marquita was excellent. She made my vehicle buying experience the most pleasant I’ve ever had. Very friendly, professional, upfront and helpful. I fe More

by msamiparks
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 07, 2021 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your comments and feelings about Marquita. She is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience.

March 26, 2021

I had a great experience dealing with Marquita and the whole Capital Toyota team. Helped me get into an excellent used Tundra and was very helpful with everything to get the deal done! More

by Davidshook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 07, 2021 -

Capital Toyota, Inc. responded

On behalf of the Capital Toyota team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your Toyota Tundra in the future.

March 24, 2021

Very pleasant experience, Marquita was very helpful in getting us the car we wanted and the deal we needed. Definitely would recommend this dealership to friends and family! Very hassle free! More

by A.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 07, 2021 -

Capital Toyota, Inc. responded

It’s great to hear that your visit with Marquita earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

March 23, 2021

Marquita has been a great help in finding the perfect car. My husband and I came to her to purchase our first car which we drove for a year and loved. After one year we traded it in for a larger car. She More

by Savannah A.
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 07, 2021 -

Capital Toyota, Inc. responded

We thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new vehicle in the future.

March 23, 2021

Marquita Jones is amazing! Capital Toyota is wonderful and friendly! So excited that I found them and found a vehicle that was perfect for my family. More

by Kevindouglaspalmer79@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
Apr 07, 2021 -

Capital Toyota, Inc. responded

We’re glad that Marquita was able to address your purchasing needs and to place you in a new vehicle that met your specifications. We appreciate you choosing Capital Toyota as we recognize that you had many different dealers to choose from. Please come back and see us again soon!

March 22, 2021

Reta Maynor , Shawn Cordell , Joe kaufman helped me get my car an I couldn’t be happier with it the customer service was excellent 10/10 would recommend going an checking the place out More

by Zachsmith265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kaufman , Shawn Cordell, Reta Maynor
Apr 07, 2021 -

Capital Toyota, Inc. responded

Congratulations on your new ride from Capital Toyota! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Shawn, Joe, and Reta know how pleased you are with their service. Once again, welcome to the family.

March 18, 2021

My experience was better than expected! Marquita even showed me all the features and hooked me up on Bluetooth! I don't see Joe on the list, but I would like to give him 5 stars too! More

by rachelstafford.liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquita Jones, Shawn Cordell
Apr 07, 2021 -

Capital Toyota, Inc. responded

On behalf of the Capital Toyota team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others. We will be sure to let Marquita and Joe know about your kind words.

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