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Capital Toyota, Inc.
Chattanooga, TN
1,606 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,606 reviews
July 13, 2020
We had a great buying experience with Capital Toyota. Marquita Jones was great and very helpful without being pushy. We are loving our Toyota Highlander! Marquita Jones was great and very helpful without being pushy. We are loving our Toyota Highlander! More
by steele0530
Employees Worked With
Marquita Jones
July 11, 2020
Excellent customer service towards over the phone 📱 listening to what the customer ws saying and caring no pressure in rushing willing to help solved s listening to what the customer ws saying and caring no pressure in rushing willing to help solved s More
by gr8172366
Employees Worked With
July 02, 2020
Scheduled 25K miles appointment on line. Arrived very few minutes before appointment time. Right in, work done right, and checked out. Great waiting room. Good location out of downtown. few minutes before appointment time. Right in, work done right, and checked out. Great waiting room. Good location out of downtown. More
by slwest994
Employees Worked With
June 30, 2020
Had an appointment for a recall. Everyone was friendly, helpful, and professional. Work was done expediently so that I was in and out on time. Waiting area was clean and nice. Wish their sales practices we helpful, and professional. Work was done expediently so that I was in and out on time. Waiting area was clean and nice. Wish their sales practices were so good and they were willing to negotiate and make a deal rather than just try to squeeze a few more dollars out of the deal. More
by jpc_tac
Employees Worked With
Andrew Whitaker
June 29, 2020
Had service done on my Highlander today and was in and out in under an hour. They explained all that was done. I was also able to set my next service in December. out in under an hour. They explained all that was done. I was also able to set my next service in December. More
by SemperFi
Employees Worked With
Andrew Whitaker , Betsy Gammon
June 25, 2020
We recently had our 2017 Camry serviced and Andrew took great care of us. He is always professional and kind. We feel that he has a genuine concern for how our car is cared for and that we are completely great care of us. He is always professional and kind. We feel that he has a genuine concern for how our car is cared for and that we are completely satisfied with the service that we receive. I would recommend him to anyone! More
by bpayne3794
Employees Worked With
Andrew Whitaker
June 22, 2020
Had some communication issues today with my celica. Capital Toyota was great and got on top of it and all is great! Lee hwy!! Chattanooga Capital Toyota was great and got on top of it and all is great! Lee hwy!! Chattanooga More
by Meloditittle38
June 22, 2020
Was told 150 to replace my celica headlights. Actual price quoted was great! But there was service mishap in comminication and quote. It was corrected and Capital Toyota Chattanooga Lee Hwy is on top of price quoted was great! But there was service mishap in comminication and quote. It was corrected and Capital Toyota Chattanooga Lee Hwy is on top of it. They got all cleared up and called me. What a super team! Go see Capital Toyota. They Will do you right! Lights are great!!! Thank you again!!! All departments...great!!!! More
by Meloditittle38
Employees Worked With
Other Employees :
Jim Taylor, Betsy Gammon, Bethany Stewart
June 22, 2020
Chris was nice and he advised that I need front brakes and i didn't have to wait too long for service, also the ladies at the check out was nice. and i didn't have to wait too long for service, also the ladies at the check out was nice. More
by Pooha1862
June 20, 2020
This is my second go round working with Marquita and it was another great experience. She is professional, patient, and knows her job. She has never been pushy or rude and has made sure to go over and beyo was another great experience. She is professional, patient, and knows her job. She has never been pushy or rude and has made sure to go over and beyond. I recommend her 100%! More
by Mae T.
Employees Worked With
Marquita Jones
