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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
2,013 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 572 service reviews

August 12, 2026

Always courteous and on time when truck has been serviced over the past 3 years More

by Old Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust in Capital Toyota over the past three years! We’re glad our Service team has consistently been courteous and kept your truck’s service on schedule. We truly appreciate your loyalty and look forward to taking care of you and your truck for many years to come!

August 09, 2026

Overall, good service, good explanation of everything that was going to happen. Surprised that they worked under the hood, checked the battery, but did not clean the corrosion on one of the battery posts More

by Raymon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamey
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Aug 12, 2026 -

Capital Toyota, Inc. responded

Raymon, thank you for the thoughtful 4 star review and for sharing the details of your visit. We’re glad the service and explanations were helpful, but we’re sorry we missed the corrosion on the battery post. That should have been addressed or at least brought to your attention while we were under the hood. We appreciate you pointing it out because feedback like this helps us improve. Thank you for choosing Capital Toyota, and we hope to earn that fifth star on your next visit!

August 05, 2026

Very fast service. Service tech was cordial and efficient!!! Good value with their pricing. Very pleased More

by barney_fife1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Capital Toyota, Inc. responded

Thank you so much for the great review! We’re glad to hear your service was fast, cordial, and efficient, and that you felt you received good value as well. We truly appreciate you choosing Capital Toyota and look forward to serving you again!

July 23, 2026

Great service. Quick and reasonable. Never disappointed. Service reps are always therefore questions and updates on service progress. More

by R Stallings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Capital Toyota, Inc. responded

R. Stallings, thank you for the wonderful review! We are glad to hear that your service is always quick, reasonably priced, and dependable. It is also great to know our service representatives keep you informed and are available to answer your questions throughout the visit. We truly appreciate your continued trust in Capital Toyota!

June 19, 2026

Excellent, courteous and reliable service. Customer service and maintenance technician were very helpful and friendly. More

by notimeleft71451
Recommend Dealer
Yes
Employees Worked With
Don't know there names,
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Jun 22, 2026 -

Capital Toyota, Inc. responded

Thank you so much for the wonderful review! We’re happy to hear you received excellent, courteous, and reliable service from both our customer service team and maintenance technician. We truly appreciate you choosing Capital Toyota!

May 28, 2026

The attention to the costumer was outstading, even before the entrance to the building. The person at the front desk, Luis Cortes, answered all my questions demonstrating knowledge and interest, which moved More

by carlosm
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Capital Toyota, Inc. responded

Carlos, Thank you for sharing your experience! We are delighted to hear that you felt welcomed and well cared for from the moment you arrived. Providing outstanding customer service is our goal, and we're especially pleased to know that Luis Cortes answered your questions with knowledge, professionalism, and genuine care. Earning your trust means a great deal to us, and we appreciate the opportunity to assist you. Thank you for choosing Capital Toyota and for recognizing the efforts of our team. We look forward to serving you again in the future!

May 27, 2026

Outstanding service in dealership that’s why I like coming back here dealership has been here for 60+ years I always topknot service More

by Conniew4hts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delmas Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Capital Toyota, Inc. responded

Thank you for your continued loyalty and for sharing your experience! It means so much to us to know that you continue to return because of the outstanding service you receive. For more than 60 years, our goal has been to take great care of our customers, and we're honored to have earned your trust. Thank you for choosing Capital Toyota and for allowing us to be part of your automotive journey. We look forward to serving you for many years to come!

May 14, 2026

The Toyota Dealership was clean and it had a lounge area. The staff was friendly and answered my questions. I got good service for a reasonable price. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
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May 15, 2026 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with Capital Toyota, Alice! We’re so glad to hear you enjoyed our lounge area, found our team friendly and helpful, and received good service at a fair price. We truly appreciate your feedback and your business. Our team works hard to provide a comfortable and welcoming experience for every guest, and it means a lot to know that showed during your visit. We look forward to serving you again in the future!

May 05, 2026

Gary was great, he really tried to fix my problem with the Prius, though unfortunately he could not. My Media Play is non-functional More

by ptschatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember any others
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May 08, 2026 -

Capital Toyota, Inc. responded

Thank you for sharing your experience. We’re glad to hear Gary took great care of you and worked hard to try and resolve the issue with your Prius. We do understand how frustrating it is when technology issues persist, especially with your media system. We truly appreciate your patience and the opportunity to assist you. Please don’t hesitate to reach back out if there’s anything further our team can do to help.

April 15, 2026

Service was excellent! Informative and professional is always given. Brad was super helpful and kind. Made sure everything was done correctly and timely. More

by Go blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Harmon
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Apr 21, 2026 -

Capital Toyota, Inc. responded

Thank you so much for the kind words! We’re glad to hear your service experience was excellent and that everything was handled in an informative and professional way. Brad will really appreciate your recognition. We’re grateful for your trust in our team and look forward to taking care of you again at Capital Toyota!

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