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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,729 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 536 service reviews

October 11, 2025

Have had my car in three times for service and it’s always a good experience. More

by ColoradoGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonah
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Oct 16, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your continued trust! We’re thrilled to hear each of your service visits has been a great experience. We look forward to taking care of you and your vehicle again soon!

October 08, 2025

Always pleased with the service at this dealer - friendly and efficient and always keeps me informed about progress or problems More

by chriser1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Johnson
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Oct 16, 2025 -

Capital Toyota, Inc. responded

Thank you so much! We’re thrilled to hear that our team continues to provide friendly, efficient service and keeps you informed every step of the way. We look forward to taking care of you again soon!

October 07, 2025

Service department always goes the extra mile to make sure you're satisfied. Thanks Scott for making me feel important. More

by ericjdingman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Eric! We’re thrilled to hear that Scott and our service team go the extra mile to make you feel valued. We’ll be sure to share your kind words with him and look forward to serving you again soon!

October 07, 2025

Capital Toyota has a great service department. They got me in and out quickly. Thanks Scott. More

by Long910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2025 -

Capital Toyota, Inc. responded

Thank you so much! We’re glad Scott and our service team were able to get you in and out quickly. We look forward to taking care of you again soon!

October 02, 2025

Easy to make an appointment, friendly people, I feel I was able to get in and out fairly quickly More

by rpluzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that scheduling your appointment was easy and that Luis and our team were able to make your visit smooth and friendly. We look forward to welcoming you back to Capital Toyota anytime!

October 02, 2025

Everyone was friendly and efficient. Brad Harmon was especially helpful. You were quick too. Nice work. More

by Camry owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Harmon
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Oct 02, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your kind words! We’re delighted to hear that our team took great care of you and that Brad made your experience extra special. We’ll be sure to pass along your praise to him. Quick, friendly, and efficient service is exactly what we strive for at Capital Toyota, and it’s wonderful to know we hit the mark with you. We look forward to serving you again!

September 26, 2025

Great communication, excellent service, happy with quality & outcome of maintenance work done, will be back More

by Dagnyt75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah
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Oct 02, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind words! We’re so glad to hear you were happy with the communication, service, and quality of your maintenance work. We look forward to welcoming you back to Capital Toyota for all your future service needs!

September 26, 2025

Courteous and quick service. Services explained up front and estimate given. Comfortable reception area to wait. More

by abluze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind words! We’re glad our team could provide courteous, quick service and make you feel comfortable while you waited. We look forward to welcoming you back to Capital Toyota anytime!

September 22, 2025

We have used Capital Toyota service with all of our Toyotas. They are friendly, courteous and trustworthy. More

by K9kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your loyalty! We’re honored to have taken care of all your Toyotas over the years. It means a lot to hear that our team has been friendly, courteous, and trustworthy and those are exactly the values we strive for every day. We look forward to continuing to take care of you and your vehicles for many years to come!

September 18, 2025

Great place, snacks could be better. Maybe some mini Oreos or muffins. Chips would be cool, maybe some yogurt parfait. Wouldn’t be too much to set out a fruit tray, or charcuterie board More

by Camrygirl
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Livley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2025 -

Capital Toyota, Inc. responded

Thank you for your feedback! We’re thrilled you enjoyed your visit to Capital Toyota and truly appreciate your creative snack suggestions. We love hearing ideas to make our guests feel even more comfortable, and we’ll definitely take your thoughts into consideration as we continue improving our service experience. We look forward to welcoming you back soon!

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