Capital Toyota, Inc. - Service Center

Capital Toyota, Inc. responded

Thank you for taking the time to share your experience with Richard Levi, your service advisor at Capital Toyota. We're thrilled to hear that Richard has been providing you with excellent advice and that our technicians consistently deliver quality work on your vehicle. At Capital Toyota, we strive to provide our customers with the best possible service, and your feedback is a wonderful affirmation of our efforts. We're proud to have Richard on our team, and we'll make sure to pass along your kind words to him. If there's ever anything else you need assistance with or if you have any questions in the future, please feel free to reach out. We're here to ensure your continued satisfaction and a positive automotive experience. Wishing you many more worry-free miles ahead!

Capital Toyota, Inc. responded

Thank you so much for your kind words and for sharing your positive experience with our service facilities at Capital Toyota! We're delighted to hear that you found our facilities well-maintained and our representatives courteous and helpful. Providing excellent service and a seamless check-in process are top priorities for us, and your feedback is truly appreciated. We're honored by your recommendation and the trust you've placed in us. If you ever have any more service needs in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your automotive journey is as smooth and enjoyable as possible. Safe travels, and we look forward to serving you again!

Capital Toyota, Inc. responded

We're delighted to hear about your positive experience! It's fantastic that your car was ready for you upon arrival, and we're glad we could efficiently complete the service you needed. We believe in transparent and fair pricing, so it's wonderful to know you didn't have to pay an exorbitant amount. Thank you for choosing us, and we look forward to providing you with more hassle-free and reasonably priced services in the future!

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your positive experience at Capital Toyota! We're absolutely thrilled to hear that you found our dealership wonderful and our staff friendly and efficient. We strive to provide top-notch service to all our valued customers, and your feedback reaffirms the hard work we put in every day. It's fantastic to know that you noticed our commitment to minimizing wait times for service. We understand that your time is precious, and we're dedicated to ensuring that your visit to our dealership is as convenient and hassle-free as possible. We truly appreciate your support and trust in Capital Toyota. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again and maintaining the same level of excellence that you've come to expect from us. Thanks again for choosing Capital Toyota!

Capital Toyota, Inc. responded

Thank you for taking the time to provide feedback on your recent service experience with us. We're pleased to hear that you found our service to be quick and efficient. Your time is valuable, and we strive to make your visit as convenient as possible. We also appreciate your honesty about the cost, even with the coupon. While we do our best to provide competitive pricing and offer coupons to help our customers save, we understand that vehicle maintenance expenses can still add up. If there's anything specific you'd like to discuss about the cost or if you have any other questions, please feel free to reach out to us. Your feedback helps us continually improve our services and offerings. Thank you for choosing Capital Toyota for your vehicle service needs. We hope to have the opportunity to serve you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you consistently have great experiences at Capital Toyota and that our service team, particularly Chris Smith, has been instrumental in making your visits enjoyable and helpful. Providing excellent customer service and ensuring our customers have a seamless experience are our top priorities, and we're delighted to know we've been meeting your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to Chris or our team. Thank you for your continued trust in Capital Toyota. We appreciate your support and look forward to serving you again.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're pleased to hear that you received great service and that Gwen went above and beyond to assist you with navigating your cracked windshield and insurance matters. Customer satisfaction is our goal, and we're glad to know that Gwen's efforts were appreciated. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your needs. We appreciate your support and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback about our Service Department at Capital Toyota! We're delighted to hear that you had a great experience with our quick and reliable service, as well as our friendly cashier. Your recommendation means a lot to us, and we truly appreciate your trust in our team for your maintenance and service needs. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle maintenance needs. We value your support and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you've had a positive experience with our courteous and professional staff. We're also glad that our Service Department has provided efficient work without any issues, and that you find our charges fair based on industry standards. Customer satisfaction is important to us, and we're delighted that we could meet your expectations. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota. We value your support and look forward to providing you with excellent service in the future.

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback about your experience with our Service Department at Capital Toyota! We're thrilled to hear that you have confidence in the care your vehicle receives and that you find our team to be friendly and professional. We're also pleased to know that James Blevins has consistently provided excellent communication and assistance during your visits. Your recognition of his efforts means a lot to us. If you have any more feedback, questions, or if there's anything else we can do for you, please feel free to reach out. Thank you for choosing Capital Toyota, and we're excited to continue providing you with top-quality service and care.