Capital Toyota, Inc. - Service Center
Chattanooga, TN
493 Reviews of Capital Toyota, Inc. - Service Center
The Service Department is exceptional. My service Advisor was Chris Smith who is very professional, knowledgeable and courteous. The office staff is great and the customer waiting room is very nice and exce was Chris Smith who is very professional, knowledgeable and courteous. The office staff is great and the customer waiting room is very nice and exceptionally clean. More
I have had my vehicles serviced at this dealership over the past several years and have always been pleased with the high level of professionalism and competence of the personnel. the past several years and have always been pleased with the high level of professionalism and competence of the personnel. More
I came in for my 5000 mile inspection. Andrew was very courteous and immediately checked me in. Service was efficient and thorough. It was a great experience. courteous and immediately checked me in. Service was efficient and thorough. It was a great experience. More
Chris was very friendly and knowledgeable about my vehicle. Service fast and clean.We talked about squeaks and rattles that plague the Tacoma. He had ideas. vehicle. Service fast and clean.We talked about squeaks and rattles that plague the Tacoma. He had ideas. More
I've been leading my car through this dealership for 2 years now. As always the staff was professional and friendly. Andrew made sure I understood my service and how I can get the best deal. Waiting area years now. As always the staff was professional and friendly. Andrew made sure I understood my service and how I can get the best deal. Waiting area was clean and the coffee machine is great 10/10 would recommend More
Capital Toyota is a first class dealership. I have bought vehicles from the dealership and trust the service to them on a regular basis. I’m grateful for their knowledge and ability to keeping my vehicles in vehicles from the dealership and trust the service to them on a regular basis. I’m grateful for their knowledge and ability to keeping my vehicles in top shape. More
Great Service Department Scott has serviced my car for many years. He is always so prompt, kind and very knowledgeable about his job. Always a smile, I really do enjoy workin Scott has serviced my car for many years. He is always so prompt, kind and very knowledgeable about his job. Always a smile, I really do enjoy working with Scott. More
HUGE Thank you to Patrick Shadrick who took care of fixing a simple issue of missing floor mats in our daughter’s RAV4 Hybrid lol!! He wasn’t our original salesman but he took the time to help. Also fixing a simple issue of missing floor mats in our daughter’s RAV4 Hybrid lol!! He wasn’t our original salesman but he took the time to help. Also thank you Chris in Service for always listening and taking great care of our car. I think you guys pretty much have me convinced to come back when it’s time for MY next car! More
fast but crappy Need to pay attention to cleanliness. left grease on my driver seat. I didn't see it until I got home. service coordinators need to make sure not t Need to pay attention to cleanliness. left grease on my driver seat. I didn't see it until I got home. service coordinators need to make sure not to offer things they are not allow to do so you would feel ok about your dirty leather seat until what was promised is changed to just a quick clean of the spot and waste of my time. More
Great Employees I received excellent service from everyone. They went above and beyond to be sure I was satisfied. I highly recommend this dealership and their empl I received excellent service from everyone. They went above and beyond to be sure I was satisfied. I highly recommend this dealership and their employees. More