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Capitol Subaru

Salem, OR

4.7
223 Reviews

920 Auto Group Ave Ne

Salem, OR

97301

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223 Reviews of Capitol Subaru

June 01, 2019

Ascent We really appreciated John Mendrin and Chris Craig’s assistance in buying our new car. We were not sure exactly what we wanted and tried various type More

by braetchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mendrin and Chris Craig
Jun 02, 2019 -

Capitol Subaru responded

Congratulations on your Ascent! We truly appreciate your feedback for us, Mike and Chris. Thank you so much for sharing. We'll be sure to pass along your kind words to John and Chris. If there is anything else we can do, please do not hesitate to reach out to us directly.

May 31, 2019

Great experience! My sales rep was John Mendrin, he did a fabulous job showing me all the bells and whistles and ensuring I picked the right car for me. He’s reached ou More

by Snowmen06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mendrin and Bruce
May 31, 2019 -

Capitol Subaru responded

That is wonderful news. Thank you for sharing. John is great at taking the time to make sure his guests are confident with their deal and vehicle. We hope that you will visit again in the near future.

May 13, 2019

An excellent auto buying experience John Mendrin was very helpful and assisted us with all of our questions. We would definitely purchase our next vehicle from John. All the staff at C More

by wnrac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mendrin and Blake Watanabe
May 14, 2019 -

Capitol Subaru responded

We are delighted to learn of your feedback for John, Blake, and our team. We look forward to any future visits. Thank you!

May 06, 2019

Just what I needed I have been looking for an AWD vehicle for over a year now and the Outback was the last one I wanted to test drive. John Mendrin met me outside the do More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mendrin
May 07, 2019 -

Capitol Subaru responded

Hello, thank you so much for sharing your feedback with us! We are so pleased to know John has gone above and beyond in helping you with your vehicle needs. Congratulations on your new vehicle! We hope to see you again!

May 01, 2019

Great car buying experience We purchased a new Subaru Outback at Capitol Subaru two weeks ago. We worked with two sales reps, Kenneth Heard and Andrew Davis. They were knowledge More

by John and Donna
Recommend Dealer
Yes
Employees Worked With
Kenneth Heard and Andrew Davis
May 01, 2019 -

Capitol Subaru responded

Hi John and Donna, Thank you so much for sharing your five-star review! We are so pleased to hear Kenneth and Andrew have provided you with exceptional service. It was a pleasure working with you. Congratulations on your new vehicle! We hope to see you again in the future!

April 20, 2019

Worst experience ever Wasted 4 hours getting the run around. Rude manager couldn't keep his lies straight. So they room longer lease Subarus and if you buy on the weekend y More

by Unhappy car sales
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Did not see Riley cannot submit without choosing one, Riley Wright
May 06, 2019 -

Capitol Subaru responded

Hello, Thank you for your feedback. I am concerned that you didn't have a satisfactory experience with us. I would like to learn more about what happened. Please send me an email with your preferred contact information. I appreciate your time. Best regards, Charley Engelfried cengelfried@capitolauto.com

April 16, 2019

Great experience My journey with Capital Subaru was seamless. Subaru was my #1 choice. From the first contact with Chris I felt welcome and genuinely cared about. I wa More

by Marilyn E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Kenneth and Chris D.
Apr 16, 2019 -

Capitol Subaru responded

Hi Marilyn, Congratulations on your new Outback! Thank you so much for sharing your five-star review! We can't wait to share your compliments with Chris, Kenneth, and our team. It was a pleasure working with you. We hope to see you again!

April 13, 2019

Had a Great Time Buying a Car! I would like to share that I really enjoyed my car buying experience! My salesman, Dan Penick, was great! He spent all the time I needed, to find th More

by lauraprosser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Pennick
Apr 14, 2019 -

Capitol Subaru responded

Thank you for sharing your wonderful experience, Laura. Dan will be happy to hear that you are pleased. His work ethic is hard to match. Honesty is a top priority among our team. We hope that you will visit again in the near future.

April 07, 2019

Matthew Trexler Matthew Trexler ,Thank you for being. AMAZING ..!!! So grateful to have you working on helping me and mom on our first Subaru.. It was a pleasu More

by LisaJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Trexler
Apr 08, 2019 -

Capitol Subaru responded

Thank you for the positive feedback! We are happy to know that your experience with us went well and with the help of Matthew who was amazing! We are glad Matthew helped you and your mom with your first Subaru. We hope that you both will continue to visit us in the future!

April 01, 2019

It was a great car purchasing experience! We worked with Matthew on the purchase of our car. I was impressed by his quick knowledge of all the features of the Forester. He took the time to re- More

by Won Ton Soup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Trexler.
Apr 01, 2019 -

Capitol Subaru responded

Thank you for sharing your experience with us! We are honored to have Matthew as a part of our team. We appreciate your business and hope to see you again!

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