CardinaleWay Mazda Mesa

Exceeded my expectations- very knowledgable and extremely helpful. Service was prompt while I waited. Side mirror was fixed at no cost. Dealership very clean and appealing. helpful. Service was prompt while I waited. Side mirror was fixed at no cost. Dealership very clean and appealing. More

We had corresponded extensively with the dealer (we're from out of town). We had agreed on a car, options, color, price, trade-in, etc. We gave them the VIN number of our trade, etc. When we arri (we're from out of town). We had agreed on a car, options, color, price, trade-in, etc. We gave them the VIN number of our trade, etc. When we arrived expecting a simple pick-up the car was not prepped - it still had plastic on it, not serviced. They lowballed us on our trade - gave us thousands less than they agreed to earlier, and could give us no reason other than they had us over a barrel. They had the nerve to say "you are still saving money, you only pay tax on the difference!" They charged us $400 for window tinting that had not been applied. (We were walking out when they finally agreed to tint the windows.) They left us sitting in the showroom repeatedly, for long stretches. They finally got our new car prepped, apparently the kid took it to the drive-thru while getting some gas in the tank. There were, however, some bits and pieces we later found in the glove box that the dealer was supposed to have installed. We finally got out, having been there over 5 hours. They told us to be sure and check all the "excellent" boxes on the Mazda US questionnaire.... we told them what they could expect.... More

Nick continues to provide top notch customer service. He's personable and always makes me feel as if my time and vehicle are the most important things on his plate. He's personable and always makes me feel as if my time and vehicle are the most important things on his plate. More

I had my scheduled oil change yesterday and Steve was very nice, funny and helpful. He answered all my questions and let me know what was recommended on my car. They even washed it! very nice, funny and helpful. He answered all my questions and let me know what was recommended on my car. They even washed it! More

Steve Ross has been great to work with. He always listens patiently to any problems that I encounter with my car and then makes sure to attend to those problems. I recommend him highly! patiently to any problems that I encounter with my car and then makes sure to attend to those problems. I recommend him highly! More

Thank you Dan, Matt and Wayne for making my first car buying experience so fun! I love my new Mazda and will absolutely recommend Cardinale Way Mesa to anybody looking for a new car. buying experience so fun! I love my new Mazda and will absolutely recommend Cardinale Way Mesa to anybody looking for a new car. More

Nick is always friendly and professional. When I have to wait for my service on my car he makes sure that I don't need to wait any longer than necessary. wait for my service on my car he makes sure that I don't need to wait any longer than necessary. More

Nick is always friendly, helpful and upbeat! He makes the overall experience great. I've never experienced such wonderful customer service. Thanks Nick! overall experience great. I've never experienced such wonderful customer service. Thanks Nick! More

Dealership was great. Worked with multiple individuals from Sales Rep, Sales Manager and the head of new car sales. All were very friendly and willing to work with me to ensure that I was happy. from Sales Rep, Sales Manager and the head of new car sales. All were very friendly and willing to work with me to ensure that I was happy. More

Nick Santarslero is always amazing when my wife or myself go in for service. We have purchased two cars from Cardinale Way Mazda and we will purchase there again when we need another vehicle. Matt Shel go in for service. We have purchased two cars from Cardinale Way Mazda and we will purchase there again when we need another vehicle. Matt Shelton sold me my Mazdaspeed3 and he is always fantastic when I come into the dealership. The most amazing thing is that he remembers me and my wife, what we purchased and is very friendly. When it is time for a new car we will request to have Matt help us out. More