CardinaleWay Mazda Mesa

First time buying a car. Kody was kind and enjoyable person to be around, always making sure we had water. helpful, and knowldegable about the vehicles i was choosing a car. Kody was kind and enjoyable person to be around, always making sure we had water. helpful, and knowldegable about the vehicles i was choosing between, and never a dull moment while we waited. the process with him and choosing a vehicle was smooth and enjoyable. never felt any pressure or need to rush. thank you very much kody. thank you as well jarvis. despite being backed up, do to someone quitting on them recently. he went as quick as possible when we were next for going over finacing. as well as being patient with us despite being tired having to wait so long, and thank you so much for getting us some excellent deals and lowering of prices. More

Outstanding service Teddy did an outstanding job helping us with all of our needs. He was patient and willing to show us any and all cars that we wanted to look at. We Teddy did an outstanding job helping us with all of our needs. He was patient and willing to show us any and all cars that we wanted to look at. We would definitely recommend his services to others looking for a car. Jarvis Newman was also very helpful during the financing process. He answered all of our questions and was very patient with us. Both were very professional and represented their company with pride and class. We have already recommended this dealership to family and friends. More

EXCELLENT CUSTOMER SERVICE #1 salesman Cardinale Way Mazda in MESA AZ is the only dealership I will go to. It's a somewhat smaller dealership that truly appreciates their customers,and will Cardinale Way Mazda in MESA AZ is the only dealership I will go to. It's a somewhat smaller dealership that truly appreciates their customers,and will help as much as possible. Everyone is nice and friendly and very professional. I just purchased my 4th car from this dealership and I can say that Jason Lunday is my all time favorite car salesman. He helped me tremendousmy with his knowledge, honest answers, and going above and beyond fantastic customer service. He is an amazing guy with a big heart and will definitely treat you the right way. More

Relaxing, Peaceful, and Patient Melissa and the CardinaleWay employees were extremely helpful, never pressured us, and worked with us from the moment we got there. Absolutely wonderf Melissa and the CardinaleWay employees were extremely helpful, never pressured us, and worked with us from the moment we got there. Absolutely wonderful experience and would come back again when we upgrade to a CX-5. More

Helpful, friendly dealership Overall my experience went well! The quote process didn’t go as expected but I’m capable of speaking up when needed. I’m sure I could have received a Overall my experience went well! The quote process didn’t go as expected but I’m capable of speaking up when needed. I’m sure I could have received a better deal from somewhere else but in the end I’m comfortable with my purchase. Being young and a woman they treated me with utmost respect. They approached me from the start and I didn’t have to go find help like I have in most places. They spoke to me and catered to me even though I was with my mom. I didn’t feel pushed or made to seem like I didn’t know what I was doing. I worked with Michael Jackson and Jarvis Newman and I can honestly say I’d work with them again. Very friendly and helpful! More

First Time Buyer I visited CardinaleWay Mazda and was greeted by Kody. My husband and I were very specific about what we were looking for. Kody was so patient with us I visited CardinaleWay Mazda and was greeted by Kody. My husband and I were very specific about what we were looking for. Kody was so patient with us and was willing to go on multiple test drives. He and Brian made me feel comfortable about the car buying process which, as a first time buyer, was very important to me. In the end, I bought a vehicle that I loved way more than the one that I originally wanted. Thanks Kody! More

Excellent experience & great car! We have been searching many dealers for “the” car. We researched & then came and drove many makes and models. We love our new SUV. Bryan & all the sta We have been searching many dealers for “the” car. We researched & then came and drove many makes and models. We love our new SUV. Bryan & all the staff at this particular dealership were nice, friendly & very helpful yet not one bit pushy. Excellent experience & great cars! More

Great! Excellent experience, Michael and Jarvis we great. Second Mazda and would recommend to anyone. Service center is great too. I have used them in the Excellent experience, Michael and Jarvis we great. Second Mazda and would recommend to anyone. Service center is great too. I have used them in the past More

Great It was just easy working with them very friendly staff. It was just a great experience overall. They made it easy on getting the car that I wanted. It was just easy working with them very friendly staff. It was just a great experience overall. They made it easy on getting the car that I wanted. More

MIND BLOWING SERVICE - THANKS DARLENE!!! I must say that I do a lot of research before buying a vehicle, and that includes the dealership where I plan to buy the vehicle too. If you’re readin I must say that I do a lot of research before buying a vehicle, and that includes the dealership where I plan to buy the vehicle too. If you’re reading this you’re probably doing the exact same thing. Good for you! I’ve bought numerous cars from dealerships over the years like most other people. I refuse to buy from a dealership that plays games. I just don’t have time for the headache and nonsense. As I was searching for a Mazda dealership online I ran across CardinaleWay in Mesa and found out that they are a huge volume dealer. That was the first good sign! Then I started reading reviews on the dealership in comparison to others and I really liked what I was reading. However, Cardinaleway is about 45 minutes from my house so... I went to the Mazda dealer only a mile from my house to check it out first. Mistake! The folks working there were so lame that I won’t even mention the name. I left pretty quickly. From my phone while sitting in my car at the dealership I went back online to look up Cardinaleway again, and that’s when I started researching the sales team. I read the reviews and it was at that moment I knew I wanted to work with Darlene Ledbetter. The reviews sounded great but I wondered if the reviews were real and if I could trust them. I already did research and knew what I should be paying for the vehicle, so I sent Darlene a message and asked her for her best price. Without hesitation she gave me an amazing number on her first reply with no stupid games! Another sign I was moving in the right direction! From there... wow!!! It continued to be an incredible experience! I don’t care about the free water or popcorn, but it’s a nice gesture. All I want is no games and the car I want at the price I want right away. That’s what I got! The car was a birthday gift for my wife and sweet Darlene...!!!! Oh how nice!!! She did a surprise delivery to my wife after hours and she even put a huge red bow on the car!!! I love it!!! Great attention to detail!!! HIGHLY RECOMMEND!! Tired of reading yet? Sorry but can’t stop there! We put a lot of miles on our car rather quickly and it was already time for an oil change, which the great service manager (sorry forgot the name- tall heavyset guy) gave us for free! We had a slight bit of confusion at service and... HOLY COW!!! They went totally above and beyond to make an issue right that was only a very minor thing! Thanks service!!! I’m a big believer in that we all screw up at some point, it just happens, but it’s not the mistake that defines someone. Instead it’s how they address and work to resolve the matter that to make it right. These folks blew me away hands down!! I’ve never seen attention to detail like this company has! I should also say that even though the sale was done about two months ago... Darlene still had her hands in everything helping to ensure we were taken care of!! Good stuff! On a final note I have to give Darlene another shout out here... She said that she would ensure our car was detailed when we picked it up, but.... drum roll please.... SHE PERSONALLY DETAILED THE CAR HERSELF!!!!! Is this woman real??!!! She is an absolute MACHINE!!!! Thank you Darlene for everything! You’re the best I’ve ever witnessed! I don’t normally leave reviews and now you can probably see why. It turned into a book! Totally worth my time though! My wife is so happy with her new car! I’m sending everybody I know to see Darlene. More