CardinaleWay Mazda Mesa

MIND BLOWING SERVICE - THANKS DARLENE!!! I must say that I do a lot of research before buying a vehicle, and that includes the dealership where I plan to buy the vehicle too. If you’re readin I must say that I do a lot of research before buying a vehicle, and that includes the dealership where I plan to buy the vehicle too. If you’re reading this you’re probably doing the exact same thing. Good for you! I’ve bought numerous cars from dealerships over the years like most other people. I refuse to buy from a dealership that plays games. I just don’t have time for the headache and nonsense. As I was searching for a Mazda dealership online I ran across CardinaleWay in Mesa and found out that they are a huge volume dealer. That was the first good sign! Then I started reading reviews on the dealership in comparison to others and I really liked what I was reading. However, Cardinaleway is about 45 minutes from my house so... I went to the Mazda dealer only a mile from my house to check it out first. Mistake! The folks working there were so lame that I won’t even mention the name. I left pretty quickly. From my phone while sitting in my car at the dealership I went back online to look up Cardinaleway again, and that’s when I started researching the sales team. I read the reviews and it was at that moment I knew I wanted to work with Darlene Ledbetter. The reviews sounded great but I wondered if the reviews were real and if I could trust them. I already did research and knew what I should be paying for the vehicle, so I sent Darlene a message and asked her for her best price. Without hesitation she gave me an amazing number on her first reply with no stupid games! Another sign I was moving in the right direction! From there... wow!!! It continued to be an incredible experience! I don’t care about the free water or popcorn, but it’s a nice gesture. All I want is no games and the car I want at the price I want right away. That’s what I got! The car was a birthday gift for my wife and sweet Darlene...!!!! Oh how nice!!! She did a surprise delivery to my wife after hours and she even put a huge red bow on the car!!! I love it!!! Great attention to detail!!! HIGHLY RECOMMEND!! Tired of reading yet? Sorry but can’t stop there! We put a lot of miles on our car rather quickly and it was already time for an oil change, which the great service manager (sorry forgot the name- tall heavyset guy) gave us for free! We had a slight bit of confusion at service and... HOLY COW!!! They went totally above and beyond to make an issue right that was only a very minor thing! Thanks service!!! I’m a big believer in that we all screw up at some point, it just happens, but it’s not the mistake that defines someone. Instead it’s how they address and work to resolve the matter that to make it right. These folks blew me away hands down!! I’ve never seen attention to detail like this company has! I should also say that even though the sale was done about two months ago... Darlene still had her hands in everything helping to ensure we were taken care of!! Good stuff! On a final note I have to give Darlene another shout out here... She said that she would ensure our car was detailed when we picked it up, but.... drum roll please.... SHE PERSONALLY DETAILED THE CAR HERSELF!!!!! Is this woman real??!!! She is an absolute MACHINE!!!! Thank you Darlene for everything! You’re the best I’ve ever witnessed! I don’t normally leave reviews and now you can probably see why. It turned into a book! Totally worth my time though! My wife is so happy with her new car! I’m sending everybody I know to see Darlene. More

Excellent and friendly customer service! Michael Jackson and Jarvis Newman are super stars! Michael was a NATURAL at his job, and we were surprised to learn that he had been doing sales for j Michael Jackson and Jarvis Newman are super stars! Michael was a NATURAL at his job, and we were surprised to learn that he had been doing sales for just a couple months. He was very honest, friendly, accommodating and knowledgeable and was eager to actually help us and not just sell us a car - which immediately put us at ease and let us genuinely enjoy the shopping experience. After we had made a decision, Jarvis took care of financing for us. This is usually the "brass tacks" part of buying a vehicle and is something you normally wouldn't look forward to. Let it be known that Jarvis COMPLETELY changed that. He has an infectious, warm sense of humor and knows just how to keep things moving along. He's a character, but knows exactly what professionalism is all about. He got us a big discount on our warranty and was extremely knowledgeable about anything we had a question about, and usually made us laugh at the same time. We would finance everything we ever bought with Jarvis of we could. If you need a new or used car, you absolutely will not be disappointed at Cardinale Way - especially if you get the all star tag team we got. Ask for Michael and Jarvis by name and you'll have the best time purchasing a new vehicle that you possibly could! More

Great customer service and best deals! I can’t thank Darlene enough for all of her help! She exceeded my expectations and went out of her way to help me but my first car. 10 out of 10 would I can’t thank Darlene enough for all of her help! She exceeded my expectations and went out of her way to help me but my first car. 10 out of 10 would recommend this dealership. Everyone is super nice and helpful in more ways than one. Darlene definitely made the process of buying a car not as nerve wracking. More

Great Service Been buying Mazda’s for probably 10 yrs (7 cars) from Cardinale Way. Have had a couple Mazda3’s, two Mazda6’s, two CX5’s, and at this moment leasing a Been buying Mazda’s for probably 10 yrs (7 cars) from Cardinale Way. Have had a couple Mazda3’s, two Mazda6’s, two CX5’s, and at this moment leasing another CX5 for my daughter. She started out looking to buy and Ro helped us out and was very very courteous and sincere. We appreciated his humor, candor, and overall sincerity and courtesy. Used car prices were a bit beyond her range so Ro and sales Mgr Chris suggested a lease. We’ve leased before but never thought about it at this particular time. We talked it over, decided to lease a NEW vehicle, and voila! My daughter is in another Mazda! Dustin came over to chat with us about the lease and offer some advice! That advice was most appreciated! Mark the financial guy was very courteous and fast! Great service, great salespeople, great guys! Have also worked with GM Donny who’s an awesome guy, and Service Rep Nick has taken great care of us! More

it was a perfect experience an Melissa is beyond awesome It was the best and perfect experience I had ever had with any car dealership and Melissa was perfect and sooooo awesome an I will refer everyone to t It was the best and perfect experience I had ever had with any car dealership and Melissa was perfect and sooooo awesome an I will refer everyone to this car dealership!!!! It was a perfect experience!!! And they are very honest and helpful!!!!! More

Relaxing Experience We went to CardinaleWay to look for a car for my father. Bryan was very patient and knowledgeable in helping us find the perfect car for dad. We wante We went to CardinaleWay to look for a car for my father. Bryan was very patient and knowledgeable in helping us find the perfect car for dad. We wanted safety features and the Mazda Cx-5 had them all. The finance person, Corrie, made the paperwork easy and explained all our options. No pressure sales and a relaxed atmosphere made the experience enjoyable. We highly recommend this dealership to anyone. More

Awesome Experience I have owned a 2014 CX5 Sport for almost 5 years and took it in to have the oil changed and get the rotors turned and ended up coming home with a 2018 I have owned a 2014 CX5 Sport for almost 5 years and took it in to have the oil changed and get the rotors turned and ended up coming home with a 2018 CX5 Touring, because they made me an offer too good to turn down. The service has always been excellent first with Steve Ross and now with Jesus, Darlene Ledbetter was a non-pressure knowledgeable salesperson, and Joean "Mama" Senatore was the best financial person to deal with. I felt they were respectful of my needs and fair and honest in their dealings with me. As a single woman you always worry about being taken advantage of, but not at this dealership. I feel God led me to this dealership in December 2013 and will continue to recommend them and have my vehicle serviced there even though it is 185 miles one way from my home. They treat me like family! More

Very easy and stress free They are all very friendly and helpful. It was so easy to trade in my car and buy a new one. Everyone hates going to the dealership but this visit wit They are all very friendly and helpful. It was so easy to trade in my car and buy a new one. Everyone hates going to the dealership but this visit with Dustin was awesome. Very fast and painless. Would definitely recommend this dealership to my family and friends More

BUY YOUR CAR HERE I can’t speak highly enough of the team here. CJ & Melissa spent HOURS with me going through all of the details of all of my buying options for a few I can’t speak highly enough of the team here. CJ & Melissa spent HOURS with me going through all of the details of all of my buying options for a few different models. This was my first car buying experience and I was nervous thinking I would leave feeling ripped off, but they made the experience exciting and fun. I left feeling confident in my decision and with the car of my dreams!! I didn’t think I would be able to get the car I wanted but the finance team worked diligently to make sure I got a great deal, thanks to Mama!! Overall great people who truly care about helping you make a good decision for you, not one that benefits them. Can’t say thanks enough. 10/5 stars. More

Great experience Dustin was very helpful, and honest! He was very polite and never pushy! He gave great suggestions, that helped me find the perfect car! Also the de Dustin was very helpful, and honest! He was very polite and never pushy! He gave great suggestions, that helped me find the perfect car! Also the dealership had a very friendly atmosphere, which gave a comfortable experience. More