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Carl Black Chevrolet Buick GMC
Kennesaw, GA
1,062 Reviews
We carry hundreds of new Chevrolet, Buick, and GMC models, as well as low-mileage used vehicles. Our vast selection draws car buyers from Woodstock, Marietta, Acworth, and Dallas, GA, because they know they’ll find the perfect option for their needs and budget at our one-stop dealership.
To top things off, our financiers will ensure you take advantage of every available car rebate and incentive to ensure you don’t pay a dime more than you must. We have a track-record for providing some of the most competitive monthly rates around Atlanta.
See our selection for yourself by setting-up some test-drives. Contact us today or stop by our dealership to get the process started.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 1,062 reviews
October 06, 2019
I have never warned folks regarding where not to shop. But today I am. After Peter bought his trucks from Carl Black starting in 2002 we felt confident we would buy our next truck from them and receive th But today I am. After Peter bought his trucks from Carl Black starting in 2002 we felt confident we would buy our next truck from them and receive the same stellar treatment. Our salesperson, Justin, did a bang up job and we chose the next truck. They appraised his current truck and worked up a fair price for the new one on their worksheet. The next morning Peter called and confirmed we wanted to buy. Unfortunately they didn’t have the color we wanted and we were told to wait. Yesterday we went in since we saw they had one in stock (from online sources). The Sales Manager, Louis, was quick to say he could get one for us since they really didn’t have any onsite. Next thing we knew, Louis was bringing the appraisal out and explained that the OWNER had made a mistake and had added an additional 9K to the “appropriate “ appraisal amount. So sorry but “either you want the car or you don’t “. Hey, we all make mistakes so we said to go ahead with the sale. The next thing we know the invoice comes out adding back the thousands they had discounted on the worksheet. I ask for the owner to come out so we could talk this over. He refused to come out, sending Louis. The worksheet Justin had initially shown us was magically missing from our file. Louis did his best suggesting we were actually buying a totally different make of truck as “ he would never have put these numbers together “ With such a lack of intergrity and character we left. Shame on you, Louis and new owner. #carlblackgmc #Buyer Beware. Was loyal customer-never again. More
by JunePeter
October 02, 2019
Amazing! A great place! Alex did everything to get me the best deal and he was very patient with me! I would definitely and already have recommended this place A great place! Alex did everything to get me the best deal and he was very patient with me! I would definitely and already have recommended this place to my friends and family and anyone I hear that is getting a car. i know I’ll be back if my car needs any work. More
by CONTRERASVERONICA62
Verified CustomerOctober 02, 2019
Great service! Wonderful experience! We were looking for a vehicle for our 16-year old daughter and had a received an email from the dealership about some 2019's they were wanting to move We were looking for a vehicle for our 16-year old daughter and had a received an email from the dealership about some 2019's they were wanting to move to make room for the 2020 models. This was the second Buick we have purchased from this dealership. I called to schedule a test drive for my daughter, but my husband couldn't go with us. They let us take the car home and drive it for a couple of days to see how my daughter would like it and so my husband could check it out. I called to let them know we would be back in to buy it. I did a preliminary credit app online, and the process, once we got to the dealership went smoothly and very quickly. We received a competitive interest rate from one of their finance companies, and it wasn't long before we were driving off the lot with my daughter's new Encore! They couldn't have made it any easier or more pleasant. No high pressure sales tactics either. It was truly a great customer service experience!! More
by Linda McNeal
October 02, 2019
Very nice customer service skills The manager was very knowledgeable of his float, very courteous & respectful plus he pick the right car for me. I felt at ease he didn’t rush me into The manager was very knowledgeable of his float, very courteous & respectful plus he pick the right car for me. I felt at ease he didn’t rush me into buying a car. If I need another car now I know who I should come visit. Darren Fitcher is a great manager . More
by MARTITAROMAN55
October 01, 2019
Alex was very helpful during the buying process. He was Alex was very friendly and helpful during the buying process. He was very knowledgeable and made the buying process very painless. He is not pushy, bu Alex was very friendly and helpful during the buying process. He was very knowledgeable and made the buying process very painless. He is not pushy, but is there to assist you throughout the entire buying process. I highly recommend using him for your next vehicle purchase. More
by Basspro83
Employees Worked With
Alex Mizell
September 26, 2019
Chris Tally is an awesome salesman and great asset to your c Chris was very professional, friendly and very knowledgeable. From the receptionist, manager and Chris were so friendly and made you feel as a value Chris was very professional, friendly and very knowledgeable. From the receptionist, manager and Chris were so friendly and made you feel as a valued person. I would highly recommend this Dealership. More
by nitaselga
September 25, 2019
Bad clear coat and paint 2014 Suburban 2014 Suburban taken into shop with blemish in paint on hood in February 2019. Told by employee this was due to heat from engine. This issue has now sp 2014 Suburban taken into shop with blemish in paint on hood in February 2019. Told by employee this was due to heat from engine. This issue has now spread across the entire hood and started on the roof. Upon taking to multiple collision centers I was told this is oxidizing and should be returned to the dealer. After speaking to multiple folks in the shop over an hour and a half, it was summarily dismissed as the can’t do anything as it’s out of warranty. Carl Black will not be selling me another $55k plus truck again and true to GM as well. More
by MaineGunner
Employees Worked With
Terry, Laurie, Jose
September 25, 2019
Long but worth it My experience was good but a little hassle at first but they got the deal done and I was satisfied. I would buy my next truck from them My experience was good but a little hassle at first but they got the deal done and I was satisfied. I would buy my next truck from them More
by TURNER752000
September 25, 2019
Great Experience Our salesman Kyle was great. Never any pressure. He answered all our questions. Helped us see and drive multiple options to figure out what was perfec Our salesman Kyle was great. Never any pressure. He answered all our questions. Helped us see and drive multiple options to figure out what was perfect for my wife and I. Cant say enough good things about Kyle. We left feeling good about our purchase. More
by CMURPHY51907
Employees Worked With
Richard Priester, Kyle Battle
September 18, 2019
Exceptional Group Everyone knew their jobs and made the buying experience quick and painless as possible. It was especially important to me to see an invoice the day b Everyone knew their jobs and made the buying experience quick and painless as possible. It was especially important to me to see an invoice the day before to answer my questions on what discounts and trade in allowances that I received. More
by JOELE0
