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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,569 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,569 reviews

October 30, 2018

Great Service Carl Black Chevrolet has been nothing but helpful the turn around was amazing. Dylan along with Leonard and their Manager Louis made sure we were well More

by draybabay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino
Oct 30, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great feedback with us on your time spent at the dealership. We are happy to hear that the whole team was such a pleasure to work with. We thank you for the recommendation and five-star overall experience. If you ever need anything, let us know!

October 30, 2018

Repeat Customer I’m on my 3rd car from Carl Black. Every time I have been happy with their sales team and ongoing service team. Matt Miller helped me on my recent pur More

by TRACI.GOGATORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you, Traci, for being a Valued Customer! Congrats on your third vehicle! We are elated to hear thatMatt Miller was a pleasure to work with. Thank you for the recommendation and five-star rating! If you ever need anything, let us know!

October 29, 2018

Exceptional Service Their customer service was extraordinary. They did everything they could and put me in the car of my dreams . I couldn’t thank them enough ! More

by Lexi2you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino
Oct 30, 2018 -

Carl Black Chevrolet Buick GMC responded

Lexi, we are happy to hear that you were treated with such great customer care! Congrats on your purchase! If you ever need anything, let us know.

October 28, 2018

purchase if three buicks in october really great service from Will. this is car #6 today that we have purchased from him. we keep coming back because of him; not really because if the ca More

by KERRIANNW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Will Theiss
Oct 29, 2018 -

Carl Black Chevrolet Buick GMC responded

Kerria, we love hearing feedback from our Valued Carl Black Customers! Congrats on your sixth vehicle! Thank you for the recommendation and five-star overall experience! If you ever need anything, let us know!

October 27, 2018

Overall good experience Leonard Willis was our salesperson and he was great. He suggested I take home the vehicle I was interested overnight which was the best thing because More

by Hollyvh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Oct 29, 2018 -

Carl Black Chevrolet Buick GMC responded

Holly, thank you for taking the time to leave such great feedback with us on your time spent at the dealership! We are happy to hear that Leo was a pleasure to work with and that your car buying experience went well! We hope to see you again soon!

October 27, 2018

New Truck Experience Had a great experience purchasing our new truck! Leo is the salesman to ask for! He explained everything clearly and took his time to make sure we wer More

by Beach101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership with Leo! Congrats on your new truck! We hope you are enjoying it. If you ever need anything, let us know!

October 26, 2018

Such a great experience. Our entire experience was AWESOME! The entire staff we worked with really understood what we needed and worked very hard to get us the vehicle that fi More

by Matt and Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius, Razvan Matei
Oct 29, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear that you had a wonderful overall experience and that Leo and Julius were such a pleasure to work with. Thank you for the recommendation and five-star rating! We hope to see you again soon. Take care.

October 26, 2018

Time frame crazy, but satisfied overal with new car... Richard Jackson sales person really a good person.. Very patience and understanding dealership.. Took all day for the deal but truly appreciate my 2 More

by DORRYSUTTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jackson, Bryan Levitt, Kamau Wilson
Oct 29, 2018 -

Carl Black Chevrolet Buick GMC responded

Dorry, thank you for taking the time to leave feedback with us on your time spent at the dealership. We are happy to read that Richard was a pleasure to work with. Thank you for the high rating and recommendation. We hope to see you again soon.

October 26, 2018

A few bumps The process started out very well, but a few bumps came up during the process to complete the deal. Having sales associate, Ali Mahmond working with u More

by JODETRANQUILITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Hahmond, Bryan Levitt, Kamau Wilson
Oct 29, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave such great feedback with us on your experience at the dealership. We are happy to know that Ali was such a pleasure to work with. Thank you kindly for the five-stars and recommendation. We hope to see you again soon.

October 25, 2018

Quick and easy Tim was extremely helpful in making this process quick and easy. There wasn’t the typical back and forth and felt like we quickly got to where we want More

by LEONARDS6350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Stephens, Kamau Wilson
Oct 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Leonard, we are happy to hear that you had a fantastic car buying experience at the dealership with, Tim! Thank you kindly for the recommendation and five-star rating!

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