Carl Burger Dodge Chrysler Jeep RAM World

Well, me and my girlfriend have been looking for a second vehical for over two years now and we came to Carl Burger Dodge in 2011. It seemed that most of the staff was very helpful not pressuring us into buy vehical for over two years now and we came to Carl Burger Dodge in 2011. It seemed that most of the staff was very helpful not pressuring us into buying a car. They gave us time to look around and think. Things came up and the search stopped. For the past three months we have been searching and going to different dealerships, internet sites, and even tent sales. The deals were not going the way we wanted them to. At the end of December 2012, our family rented a van from Enterprise just directly across the street from the dealership. It was a 2012 dodge grand caravan with all the bells and whistles. We rented the van for seven days. It had a real smooth drive, very roomy, good on gas, and had lots of storeage. So we came back from our trip and did more research on the dodge grand caravan. we found a few that we were interested in on the carl burger website. We contacted Eric Cermeno at the dealership and he told us to come down and check out the inventory. When we got to the dealership, the first car that he showed was not the one we thought we were getting. He reassured us that there were other options and for us not to worry. He showed us other vehicals and different packages. He intoduced us to Fernando Vidana. Fernando was very helpful can conciderate to our wants and needs. We gave Eric and Fernando our budget and what we wanted to spend. With that in mind, we came to a mutual agreement was able to buy our 2013 Dodge Grand Caravan. They were both persistent and genuwinly courteous to us. Deal was made and it was time for the finance department. There we met Chris Selfani. He looked over the deal and found other discounts. We got more excited. All in all the experience was great and will definetly recommend this dealership to everone we know...... More

I had the absolute best experience with Troy! I have been trying to get a car for about two money. I have terrible credit and every dealership I went to made me feel horrible and I cried each time I left. Ea trying to get a car for about two money. I have terrible credit and every dealership I went to made me feel horrible and I cried each time I left. Each person I came in contact with made the experience of buying a car wonderful. I did leave crying because I was so happy! I will always buy a car from Troy! More

Bought a Chrysler 200s today, got a great car or a great price. Very nice and helpful, dedicated to getting you into the car of your dreams. No tricks here people if you want a car that is what you will get price. Very nice and helpful, dedicated to getting you into the car of your dreams. No tricks here people if you want a car that is what you will get, best experience I have ever had. See Sam and Wes they are great people and will treat you right. More

The overall experience was great! I wiould not hesitate to return or recommend future buyers. Thank You again for a great car buying experience. Awesome! to return or recommend future buyers. Thank You again for a great car buying experience. Awesome! More

I first want to say that I was very unhappy with this dealer ship for almost 3 mouths.I purchase an used car and I really got mess over till I was introduce to Sunny. He not only made me see an different dealer ship for almost 3 mouths.I purchase an used car and I really got mess over till I was introduce to Sunny. He not only made me see an different out look on this dealer ship but now I would recommend this dealership to ALL my friend and family as long as they come see Sunny. He was very friendly and nice, he kept calling me on the hour till he found something that I liked and he made sure. He also stayed late just for me cause I did not get off work til after 8 pm.I wish I could had paid him for over time my self. He was that good, he made sure I was completely satified with my choice all the way til he walk me out the parking lot. Now I have an diffrent view about your place, and i promise I was ready to go to the Lemon law on the dealership. They spent me to 5 people before Sunny and I swear I was NOT pleased with NONE of them. I even said to my husband this the last one and if he do not treat me right and take care of me I have an date set up to move forward, and what you know, he was the last one I needed to see and wish he was the first one I saw, its would had NEVER got me to this anger in my heart and stress out like I was. THANK you Sunny, and I pray that this review give him the biggest rating ever, cause if not why should we take out time to even write one More

I had a great experience with the sales person, Eric Cermeno. I spoke to him over the phone first to work out a deal and after several returned calls to work out loose ends we worked on a verbal agreem Cermeno. I spoke to him over the phone first to work out a deal and after several returned calls to work out loose ends we worked on a verbal agreement that I liked. It took me a 2 hour drive to go there but the staff I dealt with was friendly and help me with any issues that arose once there. Overall I had a great experiance and it was worth the drive. I would recommened this dealership to friends and family. More

Cameron was an excellent sales person. Carl Burger has sold us a few vehicles and we value their service. This purchase was the same friendly service, however, we did have one small hiccup with the price sold us a few vehicles and we value their service. This purchase was the same friendly service, however, we did have one small hiccup with the price but would go back again just more observant of the two window stickers. Thank you Carl Burger for our new Christmas present. More

Dear Dealer Rater, I would like to share my experience Dear Dealer Rater, I would like to share my experience in purchasing my vehicle with your dealership. I visited several Chrysler dealerships in the Dear Dealer Rater, I would like to share my experience in purchasing my vehicle with your dealership. I visited several Chrysler dealerships in the county prior to coming to the La Mesa location. At the CV location we felt extremely pressured to “like” this or that car. We even felt we were doing something bad to them by their reaction when we said we would like to check out other dealers. I had communicated to the salesmen that I was tired and in pain from a recent automobile accident and didn’t have the strength to continue car shopping. I became so frustrated that I decided I would take my 15K cash and invest with Toyota. My husband suggested we should give the La Mesa location a shot since we had purchased our first 300 in 2005 and didn’t encounter any problems. So there we go, off to your Dealership and like I mentioned before I was tired, in pain and hungry. I feared feeling harassed and pressured by salesman telling me what they think I wanted to hear just so they can have my business. As soon as we walked in we met a young salesman by the name Sunny. He was professional, genuine and personable. We immediately knew we were going to give that particular employee our business. He helped me decide between the Challenger and the 300, as I was struggling with which car I liked best. He told me to drive them both to decipher which was a better fit for me, my family and how it drove for me on the highway since I do a lot of commuting. I did as he suggested and I immediately I knew the 300 was my fit. We quickly found the 300 I wanted to purchase so we sat down with Sunny and A finance person, I forget his name. We told him we have 15K and would like to finance no more then 7 – 9K. He proposed a ridiculous price and monthly payment. We informed him it was unreasonable and could he either lower the price of the car or adjust the monthly payment. He told us that since we didn’t have the 15K with us he was unable to modify his initial proposal. He even told us that no dealer would ever allow a car off the property without the 15K having been provided first. When we bought our 300 back in 2005 we drove the car off the property without providing any down payment. My husband brought in a check to the dealership of 35K a week later for our purchase, so we knew that was not a true statement. My husband and I are professionals and have purchased many cars and have never felt as unimportant to a merchant as we felt that very day. We had 15K cash to put as a down payment and we were treated as if that amount of money comes along every day all day. We were provided no options whatsoever. My husband and I joked about it on our way home we couldn’t believe he let us walk out with 15K cash, providing zero options. In spite of our experience with finance we both decided we would return back to that same dealership and give Sunny our business. He deserved it. Had it not been for Sunny’s pleasant and warm attention to us we would have left for good and purchased a Toyota. I communicated my concerns and disbelief to Sunny the very next day. I told him that as much as I disliked the dialogue with finance that we wished to return and give him our business he assured me that we would deal directly with him throughout the entire process of purchasing my vehicle. He was very apologetic and had nice words to say about finance as service recovery. Sunny’s efforts continued to impress us and were adamant we were going to purchase a car for him even if it took weeks for us to find that perfect car. We sat down with Sunny. When it came to the financial conversation to seal the deal on the 300 the same car as the week prior we were able to come up with a good deal and purchased the same car we had attempted to purchase a week prior with a significantly lower monthly payment and the process was smooth and professional. Sunny is definitely an asset to your company. I will refer my family and friends to him and him only if they’re in the market to purchase a vehicle. He was a delight to work with his conversations were professional and personable. I felt he genuinely cared about us. He made our experience at your dealership wonderful. Thank you, More

I highly reccomend Carl Burger Dodge and Sonny Kareem. I I highly reccomend Carl Burger Dodge and Sonny Kareem. I went to Carl Burger Dodge looking for a van. As soon as we pulled into the lot I was greeted I highly reccomend Carl Burger Dodge and Sonny Kareem. I went to Carl Burger Dodge looking for a van. As soon as we pulled into the lot I was greeted by a nice guy with a big smile. He was very friendly and immediately began helping me look for what I needed. Sonny worked with me on the price and helped me find the best fit for my family on my budget. I test drove several cars before I finnaly found the one that fit my needs. I was so happy with my experience and Sonnys's customer service that I sent my mother there to purchase a vehicle the next week. The process was fast and I was out of there in no time. In the future I will be returning to Carl Burger Dodge for all of my car needs. Thanks so much Sonny. More

Always very friendly and courteous. They do work very hard to win your business. I've dealt with Eric the salesman many times, he had sold me two cars already. John the assistant sales manager was very hard to win your business. I've dealt with Eric the salesman many times, he had sold me two cars already. John the assistant sales manager was very nice and professional as well. More