Carman Chrysler Jeep Dodge

They made buying a new vehicle an easy experience. As a recent widow I did not need two vehicles so I sold the oldest one through some friends and traded in the newest one for a van which I have had be As a recent widow I did not need two vehicles so I sold the oldest one through some friends and traded in the newest one for a van which I have had before and learned to love through the years - this is my third van. The gentlemen at Carman made this a very easy task. They walked me through all the steps needed since my husband retired from Chrysler there were a few extra steps required, plus I am a retired USAF veteran and the made sure that I received that discount. They give you the feeling that you as an individual really matter and are a part of their own family. They found out the color of the van I wanted and the set about finding one with just the right package that I needed. If you are thinking of buying a new or used vehicle Carman Dodge is the place to go. More

ZERO STARS I put a inquiry in on cars.com on 12/19. Brett contacted me from the dealership and I gave him an offer and he stated that he would pass this off. We I put a inquiry in on cars.com on 12/19. Brett contacted me from the dealership and I gave him an offer and he stated that he would pass this off. We traded a few emails, I had sent him my trade info and never heard back from him. I went to the website to chat with him and he always stated I will have a sales rep contact you. They never did. UM I was in sales before and I bought A LOT of cars I think you guys should be calling me not me chasing you guys around. After X amounts of broken promises I called and spoke to Michael Brooks he stated he will start from here to communicate with me. I gave him an offer and he transferred me to a manager, I don't remember his name, and we were only a couple hundred short. So I continued trying to get a hold of Mr. Brooks and he always says my manager isn't in once he is I'll call you back and didn't hear a thing. Went back to the chat and Brett's response is Sal we are busy and we take priority with customers that are in the showroom. I understand that but I am trying to give you guys a sale. I buy cars all the time. I then called back and this Tommy guy answered I told him my name and he stated oh yeah I heard your name wonder what he ment by that. I told him I need to speak to management and he said Bob is closing the gates I'll have him call you. I said I'll wait you guys always say you will call back and don't. He said let me place you on hold and left me on hold for about 30 minutes until they closed at 9. I have the screen shot saved. I then emailed Brett to have his GM call and he didn't call. I even chatted with Brett again and he said he passed the email off. I then called and a receptionist sent me to Joes voice mail and still no answer from him a week later. I have read the GMs reviews. He always as an an answer to the negative reviews can't wait for this one. This dealership should get ZERO stars for their terrible customer service and rude associates. They don't want to sell you a car especially if they can't rip you off. I am hoping Joe or the owner can call me. ZERO STARS More

Everything was great Everyone at this dealership treated me good and with respect therefore I will send all my family and friends to this dealership fo a new vehicle Everyone at this dealership treated me good and with respect therefore I will send all my family and friends to this dealership fo a new vehicle More

Very satisfying The service at Carman Jeep was very professional. I would recommend this dealer to anyone. If you're looking for a great deal on a vehicle Carman Dodg The service at Carman Jeep was very professional. I would recommend this dealer to anyone. If you're looking for a great deal on a vehicle Carman Dodge is the right place to go. More

Great multiple purchase experiences Joel Cardona and Joe Triboletti have made my last two Jeep Rubicon purchases as smooth and simple as anyone could ever hope for. After visiting other Joel Cardona and Joe Triboletti have made my last two Jeep Rubicon purchases as smooth and simple as anyone could ever hope for. After visiting other dealers and getting the usual runaround it was a nice change to get straight forward, no hassle trade in and order for my 2013 and 2016 Jeep Rubicon Unlimiteds. It's getting close to that time again and sometime next year i will be returning to get my next new Jeep from these guys again. Highly recommend Carmen Jeep and can't ask for better service. See you guys soon. More

The Best Experience Ever Found the vehicle of my dream on the net with a price even the dealership could not believe. Drove from Phila. to Deware on a hope and dream end up le Found the vehicle of my dream on the net with a price even the dealership could not believe. Drove from Phila. to Deware on a hope and dream end up leaving with a big smile on my face and keys in my hand. True blue professionals. More

Excellent Service Salesman was very professional and nice. They were able to help me find what I need. I will recommend this dealership to family and friends. Salesman was very professional and nice. They were able to help me find what I need. I will recommend this dealership to family and friends. More

Great Service, Great Price My experience was excellent. Salesman was knowledgeable, patient, and persistent in acquiring affordable financing. Also service was timely, and I was My experience was excellent. Salesman was knowledgeable, patient, and persistent in acquiring affordable financing. Also service was timely, and I was not pressured into an unwanted sale. Great! More

Al was so personable and knowledgeable that I think we made Al was so personable and knowledgeable of Chrysler’s that we think we made a new friend. Always have been a Chrysler family and will be until our dy Al was so personable and knowledgeable of Chrysler’s that we think we made a new friend. Always have been a Chrysler family and will be until our dying days would recommend anybody to this dealership Carmen sales service is Five stars! More

Pacifica purchase from Lucky I recently purchased a Chrysler Pacifica from Lucky at Carman. Lucky was very helpful and easy to work with. In fact, everyone that we dealt with at C I recently purchased a Chrysler Pacifica from Lucky at Carman. Lucky was very helpful and easy to work with. In fact, everyone that we dealt with at Carman was helpful and easy to work with. I recommend Carman to anyone who is in the market for a new car. Chris More